Lumen Employee Reviews

Doing something outside of salesforce

Focusing on the employee and not the company.

I feel like were fighting a constant uphill battle day over day and upper management just keeps tossing more boulders down at us to dodge or deal with. The whole workforce is exhausted. We lost so many people during the pandemic that were never replaced. We all have to do more work with less time.

Compensation is impossible to attain thus serves no purpose. My job is largely administrative rather then strategic due to lack of investment in systems and tools

A raise on occasion would be helpful to keep up with inflation.

No pay raises on management level, however employees get COLA annually in which management is excluded. In some cases, employees are earning more then their managers!

Stop making changes to the culture every five seconds. Listen to your employees in the trenches. Stop talking in acronyms, jargon, and buzzwords. Stop assuming a level of communication without you that doesnt exist. Stop saying one thing and doing another.

Have a culture, there isn't one.

Sell assets and reduce headcount that doesn't help realize the stated vision. Use the cash savings to invest in the vision.

Too many mergers, bad leadership afterward. People more concerned about their position rather then doing the job. Most are so far removed, intentionally, that they have no idea what the day to day experience of the front line sales organization is.

We need new leaders whi know how to manage.