Lumen Employee Reviews
Out of 33 Lumen employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Lumen improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Their heart's in the right place but they're not taking the bold steps needed to realize their vision (shedding non-contributing assets).
I think the leadership is great, people do great things here and it makes me very happy and makes me stay positive.
What does the leadership team need to get better at?
Doing something outside of salesforce
Focusing on the employee and not the company.
What is the best part about your compensation package?
market place comparable salary levels
Why do you feel undervalued and what would make you feel better about your compensation?
I feel like were fighting a constant uphill battle day over day and upper management just keeps tossing more boulders down at us to dodge or deal with. The whole workforce is exhausted. We lost so many people during the pandemic that were never replaced. We all have to do more work with less time.
Compensation is impossible to attain thus serves no purpose. My job is largely administrative rather then strategic due to lack of investment in systems and tools
A raise on occasion would be helpful to keep up with inflation.
No pay raises on management level, however employees get COLA annually in which management is excluded. In some cases, employees are earning more then their managers!
What are some of the best things about your team?
We all agree that we are being taken advantage of when it comes to pay
Everyone works together and it makes it a great work environment.
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Lumen yet.
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What is most positive about the culture and environment at your company?
quarterly sharing of results vs goals
Nothing really...indo not see a future with this company.
Everyone is helpful and super nice.
What needs to change to make the company culture better?
Stop making changes to the culture every five seconds. Listen to your employees in the trenches. Stop talking in acronyms, jargon, and buzzwords. Stop assuming a level of communication without you that doesnt exist. Stop saying one thing and doing another.
Have a culture, there isn't one.
What did you like most about the interview process?
Apparently fair and neutral metrics
Face to face interview...the assessment is horrible
Can't remember too much but it was pretty easy and the HR lady was super nice.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Lumen yet.
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What makes you most happy at work?
Flexibility options, benefits, PTO, being appreciated and respected by my teammates and coworkers, bring trusted to do my job and do it well, and being understood and completely open with my boss all the time.
That its such a positive work environment. Everyone is super nice, and works together.
What's going wrong and how can it be improved?
Sell assets and reduce headcount that doesn't help realize the stated vision. Use the cash savings to invest in the vision.
Too many mergers, bad leadership afterward. People more concerned about their position rather then doing the job. Most are so far removed, intentionally, that they have no idea what the day to day experience of the front line sales organization is.
We need new leaders whi know how to manage.
What do you like best about your company?
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What would you most like to see improved at your company?
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