M&T Bank Outlook Employee Reviews | Comparably
M&T Bank Claimed Company
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients. read more
EMPLOYEE
PARTICIPANTS
230
TOTAL
RATINGS
1698
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M&T Bank Outlook Employee Reviews

What makes you most happy at work?

Customer's who appreciate you! Only stay will bank because of the staff they deal with daily!

knowing we are always striving to do better in our products and service & making the community a priority

Review from Sales Dept

Certain clients that appreciate what I do for them

Impacting other peoples' lives and making a difference

Appreciation for the work output and the great manner that I treat my clientele which results in profit making for our company

The ability to make a difference in my work

Flexible and great communication throughout the organization

My work best friend and leaving

In my position I am able to provide a superb customer experience and being recognized by what I do everyday at work.

Review from Sales Dept

The team of individuals I interact with daily

My team is very close knit.

a great manager and good co-workers

Review from Admin Dept

I look forward to the customers

going to help others every day

Review from Admin Dept

interacting with my coworkers daily

Helping customers solve their problems

The end of the day

What's going wrong and how can it be improved?

Too slow to innovate. Dont cater to evolving customer desires, needs.

Too focused on how wonderful they are rather than performance

Better communication and less cursing at customers while on speaker phone

Review from Admin Dept

M&T is struggling to understand what it will take to meet industry standard in a lot of ways. Some of the existing structure is preventing us from getting there. We're in our own way.

Management needs to Change for good

Review from Admin Dept

What do you like best about your company?

There aren't any Outlook reviews of M&T Bank yet.
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What would you most like to see improved at your company?

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Review Sentiment at M&T Bank

74
74%
26
26%

About M&T Bank's Outlook

C
66/100

Where This Score Ranks M&T Bank's Outlook

BOTTOM
40%

In the Bottom 40% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Buffalo, NY

5th

5th place versus 5 competitors rated on Comparably

M&T Bank's Outlook is scored a C by 339 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” M&T Bank's Outlook score helps to boost their overall culture score, due partly to the fact that the Sales department’s positive scores help Outlook to be one of M&T Bank's stronger culture attributes. Use the filters below to understand M&T Bank employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 5 days ago.

Rate Outlook the Highest

  • Department - Sales
    +30%
  • Department - Finance
    +15%
  • Ethnicity - African American/Black
    +13%

Rate Outlook the Lowest

  • Experience - 6 to 10 Years
    -10%
  • Ethnicity - Other
    -6%
  • Department - Operations
    -5%

How M&T Bank's Outlook Score is Calculated

FILTER RATINGS BY

Results from 219 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

67
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic17%
Good42%
Neutral27%
Bad7%
Terrible7%
How do your customers perceive your company?
AnswerPercent
Yes63%
No37%
Are you typically excited about going to work each day?
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Rate your company