M&T Bank Competitors | Comparably
M&T Bank Claimed Company
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients. read more
EMPLOYEE
PARTICIPANTS
229
TOTAL
RATINGS
1671
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M&T Bank Competitors

M&T Bank competitors include Community Trust Bancorp, U.S. Bank, Bank of America, PNC and KeyBank. M&T Bank ranks 2nd in Diversity Score on Comparably vs its competitors. See below how M&T Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
5th
Gender Rank
5th
Diversity Rank
2nd
Product Quality
6th
NPS Rank
5th
Pricing Rank
6th
Customer Service
6th

M&T Bank Competitors at a Glance

Product Quality Score Comparison

M&T Bank Ranks 6th in Product Quality Score

225 Customers rate M&T Bank's Product Quality Score a 2.4/5, which ranks it 6th against its competitors, below KeyBank.

  1. 1st
    Bank of America
    3.5 / 5
  2. 2nd
    PNC
    3.1 / 5
  3. 3rd
    U.S. Bank
    2.8 / 5
  4. 4th
    Community Trust Bancorp
    2.5 / 5
  5. 5th
    KeyBank
    2.4 / 5
  6. 6th
    M&T Bank
    2.4 / 5
Product Quality Score Comparison
RankCompany Score
1Bank of America71
2PNC63
3U.S. Bank57
4Community Trust Bancorp50
5KeyBank49
6M&T Bank48
NPS Comparison

M&T Bank Ranks 5th in Net Promoter Score

268 Customers rate M&T Bank's Net Promoter Score a -31, which ranks it 5th against its competitors, below KeyBank. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend M&T Bank to a friend?”.

  1. 1st
    PNC
    4
  2. 2nd
    Bank of America
    2
  3. 3rd
    U.S. Bank
    -8
  4. 4th
    KeyBank
    -26
  5. 5th
    M&T Bank
    -31
NPS Comparison
RankCompany Score
1PNC4
2Bank of America2
3U.S. Bank-8
4KeyBank-26
5M&T Bank-31
Pricing Score Comparison

M&T Bank Ranks 6th in Pricing Score

201 Customers rate M&T Bank's Pricing Score a 2.3/5, which ranks it 6th against its competitors, below KeyBank.

  1. 1st
    Community Trust Bancorp
    4 / 5
  2. 2nd
    Bank of America
    3.3 / 5
  3. 3rd
    PNC
    3.1 / 5
  4. 4th
    U.S. Bank
    2.8 / 5
  5. 5th
    KeyBank
    2.3 / 5
  6. 6th
    M&T Bank
    2.3 / 5
Pricing Score Comparison
RankCompany Score
1Community Trust Bancorp80
2Bank of America66
3PNC62
4U.S. Bank56
5KeyBank47
6M&T Bank47
Customer Service Comparison

M&T Bank Ranks 6th in Customer Service

197 Customers rate M&T Bank's Customer Service a 2.2/5, which ranks it 6th against its competitors, below KeyBank.

  1. 1st
    Bank of America
    3.4 / 5
  2. 2nd
    PNC
    3.1 / 5
  3. 3rd
    U.S. Bank
    2.9 / 5
  4. 4th
    Community Trust Bancorp
    2.5 / 5
  5. 5th
    KeyBank
    2.4 / 5
  6. 6th
    M&T Bank
    2.2 / 5
Customer Service Comparison
RankCompany Score
1Bank of America68
2PNC62
3U.S. Bank58
4Community Trust Bancorp50
5KeyBank49
6M&T Bank45
Overall Culture Score Comparison

M&T Bank Ranks 5th in Overall Culture Score

229 Employees rate M&T Bank's Overall Culture a 64/100, which ranks it 5th against its competitors, below Bank of America. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    U.S. Bank
    74 / 100
  2. 2nd
    Community Trust Bancorp
    74 / 100
  3. 3rd
    PNC
    68 / 100
  4. 4th
    Bank of America
    68 / 100
  5. 5th
    M&T Bank
    64 / 100
  6. 6th
    KeyBank
    63 / 100
Overall Culture Score Comparison
RankCompany Score
1U.S. Bank74
2Community Trust Bancorp74
3PNC68
4Bank of America68
5M&T Bank64
6KeyBank63
eNPS Comparison

M&T Bank Ranks 5th in Employee Net Promoter Score

165 Employees rate M&T Bank's Employee Net Promoter Score a -7, which ranks it 5th against its competitors, below PNC. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at M&T Bank to a friend?”.

  1. 1st
    Community Trust Bancorp
    60
  2. 2nd
    U.S. Bank
    22
  3. 3rd
    Bank of America
    3
  4. 4th
    PNC
    2
  5. 5th
    M&T Bank
    -7
  6. 6th
    KeyBank
    -17
eNPS Comparison
RankCompany eNPS
1Community Trust Bancorp60
2U.S. Bank22
3Bank of America3
4PNC2
5M&T Bank-7
6KeyBank-17
Gender Score Comparison

M&T Bank Ranks 5th in Gender Score

19 Employees rate M&T Bank's Gender Score a 63/100, which ranks it 5th against its competitors, below PNC. The Gender Score tracks how positively women rate their experience at M&T Bank.

  1. 1st
    U.S. Bank
    75 / 100
  2. 2nd
    KeyBank
    73 / 100
  3. 3rd
    Bank of America
    70 / 100
  4. 4th
    PNC
    67 / 100
  5. 5th
    M&T Bank
    63 / 100
Gender Score Comparison
RankCompany Score
1U.S. Bank75
2KeyBank73
3Bank of America70
4PNC67
5M&T Bank63
Diversity Score Comparison

M&T Bank Ranks 2nd in Diversity Score

14 Employees rate M&T Bank's Diversity Score a 71/100, which ranks it 2nd against its competitors, below U.S. Bank. The Diversity Score tracks how positively diverse employees rate their experience at M&T Bank.

  1. 1st
    U.S. Bank
    72 / 100
  2. 2nd
    M&T Bank
    71 / 100
  3. 3rd
    Bank of America
    67 / 100
  4. 4th
    KeyBank
    67 / 100
  5. 5th
    PNC
    63 / 100
Diversity Score Comparison
RankCompany Score
1U.S. Bank72
2M&T Bank71
3Bank of America67
4KeyBank67
5PNC63
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