MailChimp Culture | Comparably
MailChimp is the world’s most powerful email marketing platform for small business. read more
EMPLOYEE
PARTICIPANTS
51
TOTAL
RATINGS
528

MailChimp Company Culture

MailChimp Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.6/5

Top Rated Culture Dimensions

MailChimp CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Ben Chestnut MailChimp's CEO
Ben Chestnut
79 /100

Diversity at MailChimp

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at MailChimp have rated Manager, Executive Team, and Work Culture as the highest categories they have scored

Women at MailChimp

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Women at MailChimp have rated Perks And Benefits, Meetings, and CEO Rating as the highest categories they have scored

MailChimp eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies on Comparably

Recommend to a Friend?

29

MailChimp employees are 29% more likely to recommend MailChimp as a great place to work

52%Promoters
25%Passives
23%Detractors

Working at MailChimp

Working at MailChimp is rated highly by 51 employees, across various culture dimensions. MailChimp employees are most satisfied about Environment, Meetings, and Team categories, putting MailChimp’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Atlanta. See below in detail how working at MailChimp was rated by employees.

Overall Company Culture at MailChimp

A+

Overall Company Culture at MailChimp is rated A+

Last updated months ago

Top
5%

MailChimp ranks in the Top 5% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 51 Employees

View Results
0
20
40
60
80
100
Customer Support
96
Customer Support96
Engineering
75
Engineering75

MailChimp Employee Reviews

Out of 30 MailChimp employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping MailChimp improve their work culture.

93%
7%
Positive Reviews93%
Constructive Feedback7%

Positive Reviews From MailChimp Employees

  • What is most positive about the culture and environment at your company?
    I have an exceptionally emotionally intelligent boss who really cares about my health and wellbeing and always knows what to say to cheer me up.
  • What is the best part about your compensation package?
    I am contracted and don't have one.
  • What do you like best about the leadership team?
    Honest but kind. There's a lot of helpful constructive feedback that takes into account my efforts as an employee as well as a human being. I'm not afraid to ask my manager anything or reach out for help.

MailChimp Company Information

MailChimp Company Overview

MailChimp is the world’s most powerful email marketing platform for small business.

MailChimp Mission, Vision & Values

MailChimp Mission & Values

It's totally Freddie and Company! Freddie and Company's mission statement: We collaborate with creative people to make fun, unique products for good causes.

MailChimp Vision Statement

To create the art for this system, we worked with a number of different illustrators around the world in addition to relying on our internal design team. By introducing a variety of artistic voices into our brand, we make room for a diversity of perspectives and visual styles. As we settle into this system in the coming years, we look forward to bringing in an even greater number of people, perspectives and disciplines to grow this system.

HeadquarterAtlanta, GA
United States of America
Websitemailchimp.com
Founding Date2001
Company StatusPrivate

MailChimp Competitors

MailChimp competitors include SendGrid, LiveIntent, Inc., Yodle, and iContact. MailChimp ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how MailChimp compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    SendGrid's Logo
    SendGrid
    4.9/5
  2. #2
    MailChimp's Logo
    MailChimp
    4.6/5
  3. #3
    LiveIntent, Inc. Logo
    LiveIntent, Inc.
    3.7/5
  4. #4
    Yodle's Logo
    Yodle
    3.4/5
  5. #5
    iContact's Logo
    iContact
    2.8/5
  • Culture Video

MailChimp Employees

51 employees at MailChimp have reviewed MailChimp across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 51 MailChimp employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at MailChimp are pleased with their total compensation at MailChimp, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at MailChimp are extremely happy with their team. 51 Participants grade the quality of their coworkers an A+. The majority believe the meetings at MailChimp are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at MailChimp believe the environment at MailChimp is positive. Most Participants believe the pace of work at MailChimp is comfortably fast. About 79% of the employees at MailChimp work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at MailChimp are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining MailChimp - Employee Onboarding

The prevailing opinion from Comparably users in Atlanta about their company is that it was very prepared on their first day. Atlanta employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

MailChimp KPIs and OKRs

Employees’ understanding of MailChimp's KPIs and OKRs is essential for its success. Out of 1 MailChimp employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

MailChimp CEO & Leadership

MailChimp CEO - Ben Chestnut

Ben Chestnut MailChimp's CEO
79 /100

Ben’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Atlanta. MailChimp’s CEO is highly regarded especially by employees in the Customer Support department, employees with 1 to 3 Years experience, and Female employees. However, employees in the Engineering department, employees with Over 10 Years experience, and employees with the company for 2 to 5 Years have a less favorable view of the CEO and believe there is room for improvement. Compared to MailChimp’s competitors, Ben Chestnut ranks right above Yodle CEO Court Cunningham. Under Chestnut’s leadership, MailChimp employee respondents are most happy about their Environment and the company’s Meetings. Professional Development and eNPS are two areas, according to respondents, where MailChimp could stand to see real improvement.

MailChimp Leadership

The MailChimp Executive Team is rated an “A-” and led by CEO Ben Chestnut, CFO Rick Lynch, and COO Farrah Kennedy

  • Ben Chestnut  CEO / President

    Ben Chestnut CEO / President

    Ben Chestnut serves as the CEO / President of MailChimp.

  • Rick Lynch CFO

    Rick Lynch serves as the CFO of MailChimp. Rick started at MailChimp in Dec of 2016. Rick currently resides in the... read more

  • Farrah Kennedy COO

    Farrah Kennedy serves as the COO of MailChimp. Farrah started at MailChimp in Jan of 2014. Farrah currently resides in... read more

  • Tom Klein  Chief Marketing Officer

    Tom Klein Chief Marketing Officer

    Tom Klein serves as the Chief Marketing Officer of MailChimp. Tom started at MailChimp in Jun of 2016. Tom currently...

  • Eric Muntz Senior Vice President Of Technology

    Eric Muntz serves as the Senior Vice President Of Technology of MailChimp. Eric started at MailChimp in Oct of 2018.... read more

  • Jon Smith Vice President of Business Operations

    Jon Smith serves as the Vice President of Business Operations of MailChimp. Jon started at MailChimp in Oct of 2018. Jon... read more

  • Lauritz Adriansen VP, Finance

    Lauritz Adriansen serves as the VP, Finance of MailChimp. Lauritz started at MailChimp in Mar of 2018. Lauritz currently... read more

  • Joe Uhl VP of Engineering

    Joe Uhl serves as the VP of Engineering of MailChimp. Joe started at MailChimp in Oct of 2018. Joe currently resides in... read more

  • David Clark Senior Director - Customer Operations & Analytics

    David Clark serves as the Senior Director - Customer Operations & Analytics of MailChimp. David started at MailChimp in... read more

MailChimp Salaries

How much does MailChimp pay?

How much do people at MailChimp get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MailChimp is $112,837, or $54 per hour, while the estimated median salary is $109,225, or $52 per hour.

At MailChimp, the highest paid job is a Director of Engineering at $215,073 annually and the lowest is an Admin Assistant at $39,212 annually. Average MailChimp salaries by department include: Admin at $63,751, Engineering at $141,008, Operations at $68,859, and Customer Support at $56,639. Half of MailChimp salaries are above $109,225.

27 employees at MailChimp rank their Compensation in the Top 10% of similar sized companies in the US (based on 88 ratings) while 26 employees at MailChimp rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 27 ratings).

Last updated months ago.

1st Percentile
$62k
$62k1st Percentile
17th Percentile
$85k
$85k17th Percentile
33rd Percentile
$109k
$109k33rd Percentile
50th Percentile
$161k
$161k50th Percentile
67th Percentile
$215k
$215k67th Percentile
83rd Percentile
$266k
$266k83rd Percentile
100th Percentile
$271k
$271k100th Percentile
$112,837*
Average Compensation
$109,225*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

MailChimp Salaries by Department

Explore MailChimp Salaries

Diversity & Inclusion at MailChimp

Diverse employees at MailChimp score the company 85/100 across various culture categories, placing MailChimp in the Top 10% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at MailChimp across various culture dimensions.

Mailchimp works to create a company culture that sustains a creative workforce and encourages a healthy work-life balance. Our employees have opportunities to attend events, share their work, and take time off to volunteer or learn new skills. And we’re always looking for new engineers and artists, misfits and number crunchers to join our team.,,As part of our commitment to diversity and inclusion, we’re cultivating an equitable and empathetic workplace, a listening and learning culture, and an empowered and inspired community.

Ranked Culture the Highest

Women N/A/100
Men 96/100
Department - Customer Support
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men 75/100
Department - Engineering
Diverse Employees N/A/100

MailChimp Perks & Benefits

Financial Benefits

  • 401K / Retirement Plan

MailChimp PTO

MailChimp's PTO and Vacation policy typically gives unlimited days off a year. MailChimp's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

MailChimp Careers

MailChimp Jobs

Search

No Recent Jobs found for MailChimp on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

Let MailChimp Know You Want To Work There

Overview of Candidates Interested in MailChimp on Comparably

Candidates By Department

All Industries
28%
Engineering
17%
IT
17%
Product
11%
Communications
6%
Other
22%

Candidates By Location

Atlanta
67%
Mansfield
6%
Seattle
6%
Santa Barbara
6%
Temple
6%
Other
11%

Frequently Asked Questions regarding MailChimp

Who is the CEO of MailChimp?

MailChimp CEO is Ben Chestnut, their score by employees is 79

What is MailChimp eNPS?

The eNPS for MailChimp is 29

What is the salary for Senior Developer in MailChimp?

Senior Developer average salary in the US is 107k

What are the salaries in the Admin in MailChimp?

The average salaries for Admin in MailChimp is 64k

Who are MailChimp competitors?

MailChimp main competitors are SendGrid, LiveIntent, Inc., Yodle, iContact

×
Rate your company