100
NPS
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Marine Corps Recruiting
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About Marine Corps Recruiting's Brand
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Marine Corps Recruiting NPS
Marine Corps Recruiting's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Marine Corps Recruiting's customers would recommend using the product based on a scale of -100 to 100.
Marine Corps Recruiting Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Marine Corps Recruiting NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 100 | Apr 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Marine Corps Recruiting Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Marine Corps Recruiting users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Marine Corps Recruiting Product Quality
5/5
Marine Corps Recruiting has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Marine Corps Recruiting's overall Product Quality score rated by its users and customers.
Marine Corps Recruiting Product Information
Marine Corps Recruiting’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://Marines.com
- Company Size
- 10,000+ Employees
Industry
Tech
Government & Legal
Marine Corps Recruiting Pricing
Marine Corps Recruiting ROI & Value For Money
5/5
Marine Corps Recruiting has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Marine Corps Recruiting's overall ROI score rated by its users and customers.
Marine Corps Recruiting Customer Satisfaction (CSAT)
Marine Corps Recruiting Customer Satisfaction (CSAT) Score
100 / 100
Marine Corps Recruiting has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Marine Corps Recruiting Customer Service
5/5
Marine Corps Recruiting has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Marine Corps Recruiting's overall Customer Service score rated by its users and customers.
About Marine Corps Recruiting's Customer Service
Website
http://Marines.com
Phone Number
1-800-MARINES
Marine Corps Recruiting as an Employer
4.3/5
Marine Corps Recruiting has a 4.3/5 stars for its overall company culture rated by their employees
top
35%
Consumer vs. Employees
Marine Corps Recruiting scored a 100 for Net Promoter Score and a 27 for Employee Net Promoter Score. NPS gauges how likely a customer of Marine Corps Recruiting would recommend the brand to a friend. ENPS measures how likely Marine Corps Recruiting employees would recommend working at Marine Corps Recruiting to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
27
eNPS Score
| 57% | Promoters |
|---|---|
| 13% | Passive |
| 30% | Detractors |
