MassMutual Financial Group Customer Service Manager Salaries in Baltimore, MD | Comparably
MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policy owners. read more
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MassMutual Financial Group Customer Service Manager Salaries in Baltimore, MD

The average MassMutual Financial Group Customer Service Manager in Baltimore, MD earns an estimated $129,753 annually, which includes an estimated base salary of $115,420 with a $14,333 bonus. MassMutual Financial Group's Customer Service Manager compensation is $59,459 more than the US average for a Customer Service Manager. Customer Service Manager salaries at MassMutual Financial Group in Baltimore, MD can range from $115,000 - $150,000.

In Baltimore, MD, The Customer Support Department at MassMutual Financial Group earns $328 more on average than the Marketing Department.

Last updated 3 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$129,753
Average Compensation
$115,420
avg. base
$14,333
avg. bonus

Customer Service Manager Salaries at MassMutual Financial Group

In Baltimore, MD, Customer Service Managers earn $70,559 more than Technical Supports, and $267 less than Customer Service Managers.

Customer Service Manager
$130k*
Technical Support
$59k*
CS Rep
$55k*
* estimated salary

Compensation at MassMutual Financial Group by Department

In Baltimore, MD, The Customer Support Department averages $328 more than the Marketing Department, and $811 less than the Legal Department

Legal
$131,924 Avg. total comp.
+$811
Customer Support
$131,113 Avg. total comp.
Marketing
$130,785 Avg. total comp.
-$328

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to MassMutual Financial Group reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to MassMutual Financial Group reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at MassMutual Financial Group Rate Their Compensation

The majority of Customer Service Managers at MassMutual Financial Group believe they're compensated fairly. 100% of Customer Service Managers at MassMutual Financial Group say they receive annual bonuses, and the vast majority (77%) are satisfied with their benefits. See more compensation ratings at MassMutual Financial Group

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