MassMutual Financial Group Senior Customer Service Manager Salaries in Wilmington, DE | Comparably
MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policy owners. read more
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MassMutual Financial Group Senior Customer Service Manager Salaries in Wilmington, DE

The average MassMutual Financial Group Senior Customer Service Manager in Wilmington, DE earns an estimated $99,367 annually, which includes an estimated base salary of $84,992 with a $14,375 bonus. MassMutual Financial Group's Senior Customer Service Manager compensation is $29,072 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at MassMutual Financial Group in Wilmington, DE can range from $64,800 - $142,000.

In Wilmington, DE, The Customer Support Department at MassMutual Financial Group earns $2,692 more on average than the Operations Department.

Last updated 4 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$99,367
Average Compensation
$84,992
avg. base
$14,375
avg. bonus

Senior Customer Service Manager Salaries at MassMutual Financial Group

In Wilmington, DE, Senior Customer Service Managers earn $6,008 more than Customer Service Managers.

Customer Service Manager
$93k*
CS Rep
$63k*
Technical Support
$60k*
* estimated salary

Compensation at MassMutual Financial Group by Department

In Wilmington, DE, The Customer Support Department averages $2,692 more than the Operations Department, and $1,127 less than the Legal Department

Legal
$136,534 Avg. total comp.
+$1k
Customer Support
$135,407 Avg. total comp.
Operations
$132,715 Avg. total comp.
-$3k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to MassMutual Financial Group reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to MassMutual Financial Group reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at MassMutual Financial Group Rate Their Compensation

The majority of Senior Customer Service Managers at MassMutual Financial Group believe they're not compensated fairly. 100% of Senior Customer Service Managers at MassMutual Financial Group say they receive annual bonuses, and the vast majority (76%) are satisfied with their benefits. See more compensation ratings at MassMutual Financial Group

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