-50
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Maverick Label
Marketing or Exec? Claim Your Free Account
About Maverick Label's Brand
MaverickLabel.Com is the leading online labels company.
Brand at a Glance
73%
Customer Loyalty
3.2/5
Product Quality
2.9/5
Pricing
3/5
Customer Service
Maverick Label NPS
Maverick Label's Net Promoter Score (NPS) is a -50 with 0% Promoters, 50% Passives, and 50% Detractors. Net Promoter Score tracks whether Maverick Label's customers would recommend using the product based on a scale of -100 to 100.
Maverick Label Overall NPS
| 0% | Promoters |
|---|---|
| 50% | Passives |
| 50% | Detractors |
Maverick Label NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 0 | Jul 2022 | 0 |
Sep 2022 -50 | Sep 2022 | -50 |
Nov 2022 -33 | Nov 2022 | -33 |
Dec 2022 -50 | Dec 2022 | -50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Maverick Label Customer Loyalty
73%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
73% of Maverick Label users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Maverick Label Product Quality
3.2/5
Maverick Label has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Maverick Label's overall Product Quality score rated by its users and customers.
Maverick Label Product Information
Maverick Label’s product quality score is a 3.2 out of 5 as rated by its users and customers.
- Website
- http://www.mavericklabel.com
- Company Size
- 11-50 Employees
Industry
Printing
Maverick Label Pricing
Maverick Label ROI & Value For Money
2.9/5
Maverick Label has a value for money and ROI score of 2.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Maverick Label's overall ROI score rated by its users and customers.
Maverick Label Customer Satisfaction (CSAT)
Maverick Label Customer Satisfaction (CSAT) Score
50 / 100
Maverick Label has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Maverick Label Customer Service
3/5
Maverick Label has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Maverick Label's overall Customer Service score rated by its users and customers.
About Maverick Label's Customer Service
Address
MaverickLabel.Com 120 W. Dayton Ave., Edmonds, WA
Website
http://www.mavericklabel.com
Phone Number
425-967-4238
Maverick Label as an Employer
2.4/5
Maverick Label has a 2.4/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Maverick Label scored a -50 for Net Promoter Score and a -70 for Employee Net Promoter Score. NPS gauges how likely a customer of Maverick Label would recommend the brand to a friend. ENPS measures how likely Maverick Label employees would recommend working at Maverick Label to a friend.
Net Promoter Score
-50
NPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-70
eNPS Score
| 10% | Promoters |
|---|---|
| 10% | Passive |
| 80% | Detractors |
