Meditech Employee Reviews
Out of 112 Meditech employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping Meditech improve their work culture. The Customer Support team, with 36% positive reviews, reports the best experience at Meditech compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Mostly good. I have a great supervisor, manager, and director. Above that it is hard to say.
There are some incredible mid-level managers, but like the rank and file employees, they do not get recognized. It is amazing that they continue on. Top management is never accountable for their failures, and hang around for decades without producing any value. Prohibits promotion of the good people
My direct leadership is wonderful. They are understanding, helpful, and realistic about expectations and progress.
They have an open door policy
Personable, and never "to good" for any work. Always willing to step in and help out
What does the leadership team need to get better at?
Stop lying and pay a halfway decent salary to the people that keep you afloat
Learning how to manage... learning how to empower and trust their staff...
They need to understand their workforce better. The generational differences in culture truly affect the happiness of the average employee - and is the reason so many people are quitting.
There is nothing they can do unless they retire and die quickly.
Everything. Meditech management is a joke and i was apart of it
What is the best part about your compensation package?
The insurance is great, and the profit sharing & cash Bonus yesrly
two retirement funds 85% health insurance coverage
Vacation time is pretty good for tjd firdt year
There is no best part. Compensation package is unfair all around.
Good overall compensation including benefits such as good healthcare coverage at a low cost to employees, tuition reimbursement is generous with broad guidelines.
Why do you feel undervalued and what would make you feel better about your compensation?
401k Matching if profit sharing is so low balled. Excuses for implementation staff paycuts this past year have been shameful. The exec team thinks they're communicating - but in reality, they're just in the clouds.
Any increases in salary have been offset by reductions in bonuses and increases in employee benefit costs. The profit sharing plan has produced dismal returns for the past 15 years, due to incompetent and complacent management.
Increase salary, bonuses, profit sharing
Better annual raises and stock opportunities
Undervalued because there is no empowerment, is feel better about comp if they followed industry trends.
What are some of the best things about your team?
My team is always helpful no matter what
My team members are eager to help each other and we work together on many complex issues. There is always a helping hand.
Extremely collaborative, helpful, understanding, kind
My current team is supportive, creative, and works well together.
Very collaborative and small teams. Makes it easy to get to know everyone and hold each other accountable.
What do your coworkers need to improve and how could you work together better?
Encouraging employees to get to know each other. MEDITECH employees (including management) typically do not want to spend time speaking to peers/employees.
People have ro be convinced that they need to do their jobs.
They need to be less negative and work more effectively.
We all need to leave for better jobs. Anyone in middle-management has drunk the kool-aid and is a huge part of the problem.
Meetings are mostly a waste of time. I get more done working from home without the constant distractions from employee's who arent working.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Working remote is great when we can. I love meetings, intercting with staff in othwr states, and meeting new peoe when I can. My team is amazing so I am greatful for them!
Few people who are willing to reach out, help, and build connections.
Everyone is willing to help each other, we all want our coworkers to be successful.
Nothing!!! Completely non-applicable! There is nothing positive about this company.
The promote from within model
What needs to change to make the company culture better?
Hire more people and pay more
The leadership team needs to trust and empower staff.
The micromanage atmosphere from the top down needs to change. We're responsible adults, treat us as such.
Sell the company for scraps
What did you like most about the interview process?
It has been a while but i think it is pretty standard.
It was simple and pleasant. The panel was nice and answered all my questions
You interview gave a good idea of the job
They said I had the job in 5 minutes.
Review from Customer Support Dept
They took the time to get to know me and allowed me to talk candidly with staff members who do the job I was interviewing for without a member of management present.
What would you improve about your company's interview process?
Make it faster, process is too long
Just cut out the useless hiring managers and implement a true HR department.
What makes you most happy at work?
Helping other people is nice. I like when we get positive feedback from clients.
My direct team is a pleasure to work with and I have a fair amount of control over my daily schedule. There is little-to-no micromanaging.
The flexibility it provides me so I can be a working mom and have a career.
I enjoy the work and the industry.
What's going wrong and how can it be improved?
Siloed departments seems heavily entrenched and not movable with no efforts from top down to collaborate.
Listen to staff members who are leaving and learn
Strangled by development and company bureaucracy...
No one in the executive team understands their workforce.
The leadership is not viewed positively by staff
What do you like best about your company?
Healthcare is constantly changing so my job always has something new
healthcare benefit and job security
Review from Customer Support Dept
What would you most like to see improved at your company?
a stronger effort on customer retention
pay
Review from Customer Support Dept