Mellow Mushroom Employee Reviews
Out of 160 Mellow Mushroom employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Mellow Mushroom improve their work culture. The Customer Support team, with 73% positive reviews, reports the best experience at Mellow Mushroom compared to all other departments at the company. The Operations team offered the most constructive feedback, with 47% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
they are really really nice
hardworking, very involved, team players
My kitchen manager does the absolute most to make sure his teams needs and concerns are met to the best Of his ability. He is actively working and helping the team thrive in the work plave everydat!
they are all kind and work very efficiently
Most were very friendly and arms open sometimes when things got rough they would take it out on you.
What does the leadership team need to get better at?
Listening to problems and doing something about it
maturity. Timeless. Employee appreciation. Attitudes.
Rude, immature and incapable at emotional regulation and keeping his personal feelings seperated from the work environment.
Not belittling staff giving some kind of break
Being professional and reasonable with all employees.
What is the best part about your compensation package?
they actually give maternity leave unlike most of the companies my friends work for
I dont get one because Im part time.
Review from Sales Dept
We do not receive compensation
I make what I deserve
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Just an extra dollar or two an hour
Higher pay and more construct
Servers should be payed minimum wage, and also recieve some type of benefits. Also, I believe managers and general managers should be assessed regularly to ensure their competency of their responsibilities.
Living wage and health insurance
There is no compensation at this store
What are some of the best things about your team?
I love my coworkers they rock
We are just that a team. A wonderful team.
Small but mighty, positive and make things happen
Review from Operations Dept
They are fun to work with
Ready to work and well trained
What do your coworkers need to improve and how could you work together better?
Less attitude more reasoning less fighting
Coworkers are great. Management is awful.
Review from Sales Dept
Everyone needs to pull their own weight and have more team work throughout shifts.
Review from Sales Dept
What is most positive about the culture and environment at your company?
Open door policy- listening to employees concerns and needs. Always aiding and assisting with the staff to help easy the overall stress and workload.
It's not a place I could stay at
cool vibe. fun people. life
Nothing at all corporate doesn't seem aware
Most people’s attitudes are great, and are a pleasure to work with. I have so much fun with whoever I’m scheduled with as long as I don’t interact with the one person who drags everyone els
Review from Operations Dept
What needs to change to make the company culture better?
Proper meetings with staff and management
Ensure the individuals running the establishment are capable of doing so.
Staff retention, any effort invested, at all.
Having am actual gm. Invest in your staff. Pay them the tips they make
Again, this is the worst job I have ever had when it comes to being based on actual work and performance. I am just not talented at the 2 faced friendliness it takes to succeed at a place like this. I'm quitting TOMORROW! Just wait!
What did you like most about the interview process?
Interesting questions and personal interactions
Review from Operations Dept
Clear questions pertaining to the job applied for
Being acknowledged about my management accomplishments and the experience I have.
The one i invented myself
Been with the company for over 4 years. Started as a shift manager/bartender. Hired in by the new GM who I previously managed with at a different company. Now the GM and have been the GM for 2 years.
What would you improve about your company's interview process?
There is not enough of an interview process and we frequently have new employees who come into work intoxicated
Make sure they sign their legal documents before working. I had to constantly remind ownership because they made me work the first two weeks without signing I 9s
Be clear about who's in charge.
Review from Operations Dept
What makes you most happy at work?
Having a good team who is on the page and our Kitchen Manager who never gives up and helps everyone whenever they need it
My coworkers and employees alone
Pleasing guests. Making their experience enjoyable
Teamwork, raising sales, good staff, overall guest satisfaction, growing the business.
Pay day and going home
What's going wrong and how can it be improved?
Corporate makes store level feel unappreciated
Review from Operations Dept
Unrealistic expectations of us and of franchisees.
Customers recognize the negative work environment
Needs professional management and more employees to help with the extreme number of orders. a manager is fighting with someone or something negative happens at all times, there's no pacing between online orders and in shop orders. They treat you like children belittle and disrespect you.
Pretty much everything is great, but I will continue to say that the biggest problem we all have is with our kitchen lead that our manager sees absolutely no problems with even though she has driven away so many amazing workers and many people ask not to be scheduled with
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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