Memorial Hermann Health System Culture | Comparably
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The largest non-profit health system in Southeast Texas. read more
EMPLOYEE
PARTICIPANTS
214
TOTAL
RATINGS
1492

Memorial Hermann Health System Company Culture

Memorial Hermann Health System Culture

This score is derived from employee ratings & reviews
3.9/5
Memorial Hermann Health System's Overall Culture is rated B

Top Rated Culture Dimensions

Memorial Hermann Health System CEO

Top 20%Top 20% of Similar Size Companies on Comparably
Dr. David Callender Memorial Hermann Health System's CEO
Dr. David Callender
75 /100

Diversity at Memorial Hermann Health System

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at Memorial Hermann Health System have rated Team, Outlook, and Work Culture as the highest categories they have scored

Women at Memorial Hermann Health System

Top 25%Top 25% of Similar Size Companies on Comparably
B

Women at Memorial Hermann Health System have rated Office Culture, Team, and Outlook as the highest categories they have scored

Memorial Hermann Health System eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies on Comparably

Recommend to a Friend?

13

Memorial Hermann Health System employees are 13% more likely to recommend Memorial Hermann Health System as a great place to work

48%Promoters
17%Passives
35%Detractors

Working at Memorial Hermann Health System

Working at Memorial Hermann Health System is rated average by 214 employees, across various culture dimensions. Memorial Hermann Health System employees are most satisfied about Office Culture, Professional Development, and CEO Rating categories, putting Memorial Hermann Health System’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Houston. See below in detail how working at Memorial Hermann Health System was rated by employees.

Overall Company Culture at Memorial Hermann Health System

B

Overall Company Culture at Memorial Hermann Health System is rated B

Last updated 4 days ago

Top
30%

Memorial Hermann Health System ranks in the Top 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 214 Employees

View Results
0
20
40
60
80
100
Finance
90
Finance90
Operations
86
Operations86
Admin
72
Admin72
Marketing
65
Marketing65
Customer Support
64
Customer Support64

Memorial Hermann Health System Employee Reviews

Out of 185 Memorial Hermann Health System employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Memorial Hermann Health System improve their work culture.

75%
25%
Positive Reviews75%
Constructive Feedback25%

Positive Reviews From Memorial Hermann Health System Employees

  • What did you like most about the interview process?
    It was positive and was provided the expectations of the role
  • What is the best part about your compensation package?
    THE EQUITY, WELLNESS PROGRAMS , 401K
  • What are some of the best things about your team?
    openness, compassion and willing to help at all times

Constructive Feedback From Memorial Hermann Health System Employees

  • What's going wrong and how can it be improved?
    Long wait times. Provide a Clinical Staff member to speak with the patients in the ER waiting room regarding wait times
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Better compensation to meet inflation. Improve opportunities for work life balance
  • What does the leadership team need to get better at?
    Listening and more ancillary support,

Memorial Hermann Health System Company Information

Memorial Hermann Health System Company Overview

The largest non-profit health system in Southeast Texas.

Memorial Hermann Health System was founded in 1907 and its current CEO is Dr. David Callender. Since its inception 119 years ago, Memorial Hermann Health System has grown to 24000 employees.

Memorial Hermann Health System Mission, Vision & Values

Memorial Hermann Health System Mission Statement

At Memorial Hermann, we're all about advancing health. Yours. It begins by redefining healthcare. That means bringing together all aspects of the health system - care delivery, physicians and health solutions to create a truly integrated health system. Our 5,500 affiliated physicians and more than 26,000 employees practice evidence-based medicine with a relentless focus on quality and patient safety. Our efforts continue to result in national awards and recognition. Memorial Hermann-Texas Medical Center is one of the nation's busiest Level I trauma centers and the primary teaching hospital for McGovern Medical School at UTHealth. We offer leading-edge diagnostic technologies and treatment techniques as well as Houston's first health information exchange that shares vital patient data among care providers, helping to ensure patients receive the right care at the right time.

Memorial Hermann Health System Values

  • Innovative
  • Accountable
  • Empowered
  • Collaborative
  • Compassionate
  • Respectful
  • Results Oriented
  • Safety Focused
HeadquarterHouston, TX 77024
United States of America
Websitewww.memorialhermann.org/
Founding Date1907
Tel(713) 338-5555
Company StatusPrivate
Jobsjobs.memorialhermann.org/
Social Sites

Memorial Hermann Health System Competitors

Memorial Hermann Health System competitors include HOUSTON METHODIST and Texas Children's Hospital. Memorial Hermann Health System ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Memorial Hermann Health System compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    HOUSTON METHODIST's Logo
    HOUSTON METHODIST
    4.1/5
  2. #2
    Memorial Hermann Health System's Logo
    Memorial Hermann Health System
    3.9/5
  3. #3
    Texas Children's Hospital's Logo
    Texas Children's Hospital
    3.3/5
  • Culture Video

Memorial Hermann Health System Employees

Memorial Hermann Health System has 24000 employees. 214 employees at Memorial Hermann Health System have reviewed Memorial Hermann Health System across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 4 days ago.

Overall, the 214 Memorial Hermann Health System employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Memorial Hermann Health System are not very pleased with their total compensation at Memorial Hermann Health System, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Memorial Hermann Health System are generally satisfied with their team. 214 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Memorial Hermann Health System are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Memorial Hermann Health System believe the environment at Memorial Hermann Health System is positive. Most Participants believe the pace of work at Memorial Hermann Health System is comfortably fast. About 48% of the employees at Memorial Hermann Health System work 8 hours or less, while 12% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Memorial Hermann Health System are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Memorial Hermann Health System employees generally work 9.7 hrs a day
Work Hours
A Day in the Life
Employees at Memorial Hermann Health System report the work pace is comfortably fast
Work Pace
A Day in the Life
78% of Memorial Hermann Health System employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Memorial Hermann Health System employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
71% of Memorial Hermann Health System employees call their work environment positive
Environment

Joining Memorial Hermann Health System - Employee Onboarding

The prevailing opinion from employees about joining Memorial Hermann Health System is that the company was prepared on their first day. Memorial Hermann Health System employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Memorial Hermann Health System KPIs and OKRs

At Memorial Hermann Health System 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Memorial Hermann Health System's KPIs and OKRs is essential for its success. Out of 5 Memorial Hermann Health System employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes60%
No40%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Memorial Hermann Health System CEO & Leadership

Memorial Hermann Health System CEO - Dr. David Callender

Dr. David Callender Memorial Hermann Health System's CEO
75 /100

Memorial Hermann Health System’s CEO Dr. David Callender started in this role in 2019. Dr.’s approval rate is in the Top 20% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in Houston. Memorial Hermann Health System’s CEO is highly regarded especially by employees in the Operations department, employees with 6 to 10 Years experience, and employees in the Finance department. However, employees in the Customer Support department, employees with the company for Over 10 Years, and employees in the Marketing department have a less favorable view of the CEO and believe there is room for improvement. Compared to Memorial Hermann Health System’s competitors, Dr. David Callender ranks right above Texas Children's Hospital CEO Mark Wallace. Under David Callender’s leadership, Memorial Hermann Health System employee respondents are most happy about their Office Culture and the company’s Professional Development. Compensation and Perks And Benefits are two areas, according to respondents, where Memorial Hermann Health System could stand to see real improvement.

Memorial Hermann Health System Leadership

The Memorial Hermann Health System Executive Team is rated a “B” and led by CEO Dr. David Callender, VP Finance & CFO Memorial Hermann Health Plan Holdings Glen Dawes, and Chief Medical Officer & VP, Medical Operations MHMG Jeffery Gubbels

  • Dr. David Callender  CEO / President

    Dr. David Callender CEO / President

    Dr. David Callender serves as the CEO / President of Memorial Hermann Health System.

  • Glen Dawes VP Finance & CFO Memorial Hermann Health Plan Holdings

    Glen Dawes serves as the VP Finance & CFO Memorial Hermann Health Plan Holdings of Memorial Hermann Health System. Glen... read more

  • Jeffery Gubbels Chief Medical Officer & VP, Medical Operations MHMG

    Jeffery Gubbels serves as the Chief Medical Officer & VP, Medical Operations MHMG of Memorial Hermann Health System.... read more

  • Robert Blake COO

    Robert Blake serves as the COO of Memorial Hermann Health System.

  • Eliud Faz VP & CFO Katy and Cypress Campuses

    Eliud Faz serves as the VP & CFO Katy and Cypress Campuses of Memorial Hermann Health System. Eliud started at Memorial... read more

  • Vivien Bond Vice President - Operations / Chief Operating Officer - Katy Hospital

    Vivien Bond serves as the Vice President - Operations / Chief Operating Officer - Katy Hospital of Memorial Hermann... read more

  • Lisa Kendler CFO

    Lisa Kendler serves as the CFO of Memorial Hermann Health System.

  • Lori Knowles SVP, Chief Human Resources Officer

    Lori Knowles serves as the SVP, Chief Human Resources Officer of Memorial Hermann Health System. Lori started at... read more

  • Nishant Anand Senior Vice President, Physician in Chief, CMO MHMD

    Nishant Anand serves as the Senior Vice President, Physician in Chief, CMO MHMD of Memorial Hermann Health System.

Memorial Hermann Health System Salaries

How much does Memorial Hermann Health System pay?

How much do people at Memorial Hermann Health System get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Memorial Hermann Health System is $140,242, or $67 per hour, while the estimated median salary is $120,761, or $58 per hour.

At Memorial Hermann Health System, the highest paid job is a Director of Sales at $235,022 annually and the lowest is a Receptionist at $34,500 annually. Average Memorial Hermann Health System salaries by department include: Business Development at $187,412, Legal at $157,097, Communications at $234,950, and IT at $115,839. Half of Memorial Hermann Health System salaries are above $120,761.

71 employees at Memorial Hermann Health System rank their Compensation in the Top 50% of similar sized companies in the US (based on 210 ratings) while 67 employees at Memorial Hermann Health System rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 70 ratings).

Salaries contributed from Memorial Hermann Health System employees include job titles like Senior Designer, Receptionist, CS Rep, and IT Support Engineer. Comparably data has a total of 4 salary records from Memorial Hermann Health System employees.

Last updated months ago.

1st Percentile
$59k
$59k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$120k
$120k33rd Percentile
50th Percentile
$186k
$186k50th Percentile
67th Percentile
$247k
$247k67th Percentile
83rd Percentile
$293k
$293k83rd Percentile
100th Percentile
$323k
$323k100th Percentile
$140,242*
Average Compensation
$120,761*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Memorial Hermann Health System Salaries by City

Memorial Hermann Health System Salaries by Department

Explore Memorial Hermann Health System Salaries

Diversity & Inclusion at Memorial Hermann Health System

Diverse employees at Memorial Hermann Health System score the company 75/100 across various culture categories, placing Memorial Hermann Health System in the Top 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Memorial Hermann Health System across various culture dimensions.

Ranked Culture the Highest

Women 90/100
Department - Finance
Men 85/100
Tenure - Less Than 1 Year
Diverse Employees 90/100
Department - Admin

Ranked Culture the Lowest

Women 55/100
Tenure - 5 to 10 Years
Men 65/100
Department - Marketing
Diverse Employees 60/100
Tenure - Over 10 Years

Memorial Hermann Health System Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Unique Office Space

Memorial Hermann Health System PTO

Memorial Hermann Health System's PTO and Vacation policy typically gives 15-20 days off a year. Memorial Hermann Health System's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo33%
$1500 - $2500/mo34%
$1000 -$1500/mo33%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Memorial Hermann Health System Careers

Memorial Hermann Health System Jobs

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H1B Visa

In 2019, Memorial Hermann Health System applied for 8 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Memorial Hermann Health System has a total of 24000 employees

8
Total Applied
  • 100% Granted (8 out of 8)
  • 0% Denied ( out of 8)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 8)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 8)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Memorial Hermann Health System Know You Want To Work There

Overview of Candidates Interested in Memorial Hermann Health System on Comparably

Candidates By Department

All Industries
50%
IT
25%
Finance
25%

Candidates By Location

Houston
75%
Other
25%

Frequently Asked Questions regarding Memorial Hermann Health System

Who is the CEO of Memorial Hermann Health System?

Memorial Hermann Health System CEO is Dr. David Callender, their score by employees is 75

What is Memorial Hermann Health System eNPS?

The eNPS for Memorial Hermann Health System is 13

What is the salary for CS Rep in Memorial Hermann Health System?

CS Rep average salary in the US is 41k

What are the salaries in the Finance in Memorial Hermann Health System?

The average salaries for Finance in Memorial Hermann Health System is 90k

How many employees work in Memorial Hermann Health System?

Memorial Hermann Health System has 24000 employees

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