43
NPS
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Mendix
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About Mendix's Brand
Mendix is the fastest and easiest platform to drive digital innovation, enabling business and IT to rapidly turn ideas into applications.
Brand at a Glance
86%
Customer Loyalty
4/5
Product Quality
4.1/5
Pricing
3.9/5
Customer Service
Mendix CMO
Mendix NPS
Mendix's Net Promoter Score (NPS) is a 43 with 62% Promoters, 19% Passives, and 19% Detractors. Net Promoter Score tracks whether Mendix's customers would recommend using the product based on a scale of -100 to 100.
Mendix Overall NPS
| 62% | Promoters |
|---|---|
| 19% | Passives |
| 19% | Detractors |
Mendix NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 54 | Aug 2022 | 54 |
Sep 2022 52 | Sep 2022 | 52 |
Nov 2022 48 | Nov 2022 | 48 |
Dec 2022 51 | Dec 2022 | 51 |
Jan 2023 50 | Jan 2023 | 50 |
Apr 2023 45 | Apr 2023 | 45 |
May 2023 45 | May 2023 | 45 |
Aug 2023 43 | Aug 2023 | 43 |
Sep 2023 42 | Sep 2023 | 42 |
Jan 2024 40 | Jan 2024 | 40 |
Aug 2024 42 | Aug 2024 | 42 |
Apr 2025 43 | Apr 2025 | 43 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Mendix NPS by Gender
Mendix's NPS was rated 64 by Male customers on Comparably.
Male
64
Mendix's NPS was rated 64 by Male customers on Comparably.
73%
Promoters
18%
Passives
9%
Detractors
Female
N/A
Mendix's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Mendix NPS by Ethnicity
Mendix's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 100 | Asian or Pacific Islander | 100 |
Other 0 | Other | 0 |
Mendix NPS by Age
Mendix's NPS was rated 100 points by customers ages 26-30 on Comparably.
Mendix NPS by Usage
Mendix's NPS was rated the highest by customers who have used Mendix's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -1 | Less than 1 Year | -1 |
1 to 2 Years 75 | 1 to 2 Years | 75 |
2 to 5 Years 66 | 2 to 5 Years | 66 |
Mendix Customer Reviews
Out of the 3 Mendix customer reviews 3 were positive and 0 were constructive. Mendix customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Mendix Customer Loyalty
86%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
86% of Mendix users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Mendix Customer Loyalty Score by Gender
Mendix's Customer Loyalty score was rated 84 by Male customers on Comparably.
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Male
84%
Yes
Female
N/A
Yes
Mendix Customer Loyalty Score by Ethnicity
Mendix's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Mendix.
100
out of 100
Asian or Pacific Islander
40
out of 100
Other
Mendix Customer Loyalty Score by Age
Mendix's Customer Loyalty score was rated 100% by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Mendix.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 100% | 26-30 | 100% |
Mendix Customer Loyalty Score by Usage
Mendix's Customer Loyalty score was rated the highest by customers who have used Mendix's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Mendix Customer Loyalty Score by Industry
Mendix's Customer Loyalty score was rated 72% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Mendix Product Quality
4/5
Mendix has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Mendix Product Information
Mendix serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Mendix supports iOS, Web, and Android devices and offers products for medium and large sized businesses.
Mendix’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Mendix's product the highest.
- Website
- http://www.mendix.com
- Company Size
- 201-500 Employees
Industry
Tech
Enterprise
Mobile App
SaaS
Product Type
Development Tools Software
Application Development Software
Application Builder Software
Application Lifecycle Management Software
Platform as a Service (PaaS) Software
Quick Insights into Mendix Product Quality
Mendix's Product Quality score was rated highest by customers who have used Mendix's products/services for 2 to 5 Years, and rated lowest by customers who have used Mendix's products/services for Less than 1 Year.
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Ranked Mendix Product Quality the Highest
Ranked Mendix Product Quality the Lowest
Mendix Product Quality Score by Gender
Mendix's Product Quality score was rated 4 by Male customers on Comparably.
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Male
4/5
Female
N/A
Mendix Product Quality Score by Ethnicity
Mendix's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Mendix.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 4.5 | Asian or Pacific Islander | 4.5 |
Other 3 | Other | 3 |
Mendix Product Quality Score by Age
Mendix's Product Quality score was rated 4.1 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Mendix.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 4.1 | 26-30 | 4.1 |
Mendix Product Quality Score by Usage
Mendix's Product Quality score was rated the highest by customers who have used Mendix's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Mendix Product Quality Score by Industry
Mendix's Product Quality score was rated 3.8 stars by Tech industry customers.
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Mendix Pricing
Mendix ROI & Value For Money
4.1/5
Mendix has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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Mendix Pricing Plans
Mendix has a pricing structure that accommodates medium and large businesses.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Who Uses Mendix?
Medium Businesses
Large Enterprises
Quick Insights into Mendix ROI
Mendix's ROI score was rated highest by customers who have used Mendix's products/services for 2 to 5 Years, and rated lowest by customers who have used Mendix's products/services for Less than 1 Year.
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Ranked Mendix ROI the Highest
Ranked Mendix ROI the Lowest
Mendix ROI Score by Gender
Mendix's ROI score was rated 4.2 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Mendix.
Male
4.2/5
Female
N/A
Mendix ROI Score by Ethnicity
Mendix's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Mendix.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 4.5 | Asian or Pacific Islander | 4.5 |
Other 3.6 | Other | 3.6 |
Mendix ROI Score by Age
Mendix's ROI score was rated 4.2 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Mendix.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 4.2 | 26-30 | 4.2 |
Mendix ROI Score by Usage
Mendix's ROI score was rated the highest by customers who have used Mendix's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Mendix ROI Score by Industry
Mendix's ROI score was rated 3.9 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Mendix Customer Satisfaction (CSAT)
Mendix Customer Satisfaction (CSAT) Score
82 / 100
Mendix has an overall Customer Satisfaction score of 82 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
39%
Satisfied
43%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
3%
Very Dissatisfied
4%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Mendix Customer Satisfaction
Mendix's Customer Satisfaction score was rated highest by customers who have used Mendix's products/services for 1 to 2 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Mendix's Customer Satisfaction.
Ranked Mendix Customer Satisfaction the Highest
Ranked Mendix Customer Satisfaction the Lowest
Mendix Customer Satisfaction Score by Gender
Mendix's Customer Satisfaction score was rated 78 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Mendix.
78 / 100
MaleVery Satisfied | 34% | |
|---|---|---|
Satisfied | 44% | |
Neither Satisfied nor Dissatisfied | 22% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Mendix Customer Satisfaction Score by Ethnicity
CSAT according to Asian or Pacific Islander
Mendix's Customer Satisfaction (CSAT) score was rated 75% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Mendix.
75 / 100
Very Satisfied
25%
Satisfied
50%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Mendix's Customer Satisfaction (CSAT) score was rated 67% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Mendix.
67 / 100
Very Satisfied
0%
Satisfied
67%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%
Mendix Customer Satisfaction Score by Age
Mendix's Customer Satisfaction score was rated 75 points by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Mendix.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 75% |
Mendix Customer Satisfaction Score by Usage
Mendix's Customer Satisfaction score was rated the highest by customers who have used Mendix's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Mendix Customer Satisfaction Score by Industry
Mendix's Customer Satisfaction score was rated 78 points by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Mendix Customer Satisfaction Score by Industry",
"text": "Mendix's Customer Satisfaction score was rated 78 points by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 78,
"stars": 0,
"csatScore": 78,
"text": "Mendix's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 78
}
]
}Mendix Customer Service
3.9/5
Mendix has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
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About Mendix's Customer Service
Address
268 Summer Street, 4th Floor, Boston, MA 02210
Website
http://www.mendix.com
Quick Insights into Mendix Customer Service
Mendix's Customer Service score was rated highest by customers who have used Mendix's products/services for 2 to 5 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Mendix's Customer Service score.
Ranked Mendix Customer Service the Highest
Ranked Mendix Customer Service the Lowest
Mendix Customer Service Score by Gender
Mendix's Customer Service score was rated 3.7 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Mendix.
Male
3.7/5
Female
N/A
Mendix Customer Service Score by Ethnicity
Mendix's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Mendix.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Asian or Pacific Islander 4.4 | Asian or Pacific Islander | 4.4 |
Other 2.5 | Other | 2.5 |
Mendix Customer Service Score by Age
Mendix's Customer Service score was rated 4.1 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Mendix.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 4.1 | 26-30 | 4.1 |
Mendix Customer Service Score by Usage
Mendix's Customer Service score was rated the highest by customers who have used Mendix's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Mendix Customer Service Score by Industry
Mendix's Customer Service score was rated 3.5 stars by Tech industry customers.
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Mendix as an Employer
4.2/5
Mendix has a 4.2/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Mendix scored a 43 for Net Promoter Score and a 12 for Employee Net Promoter Score. NPS gauges how likely a customer of Mendix would recommend the brand to a friend. ENPS measures how likely Mendix employees would recommend working at Mendix to a friend.
Net Promoter Score
43
NPS Score
| 62% | Promoters |
|---|---|
| 19% | Passive |
| 19% | Detractors |
Employee Net Promoter Score
12
eNPS Score
| 43% | Promoters |
|---|---|
| 26% | Passive |
| 31% | Detractors |
