Mercedes-Benz USA Employee Reviews
Out of 120 Mercedes-Benz USA employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping Mercedes-Benz USA improve their work culture. The Marketing team, with 71% positive reviews, reports the best experience at Mercedes-Benz USA compared to all other departments at the company. The Operations team offered the most constructive feedback, with 36% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Their strong strategic ability as well as their understanding of the current trends. This ensures our company remains at the forefront of the competition we face.
I traveled and rolled out software to out Delerships. MBUSA Was A Great place to work.
They are approachable and have regular skip levels to interact with them
They seem to be alright.
Flexibility and understanding when you need something
What does the leadership team need to get better at?
Overall keeping those employees under them up to date on company news and requirements. Poor leadership abilities and they are never around when needed.
I was promised a S-class, but a Kia Seoul was instead delivered to me last night at my mansion. This is not fair guys
Communication and interest in employee concerns.
Review from Customer Support Dept
Utilize their teams knowledge and strengths instead of limiting their responsibilities, resources and visibility.
Review from Operations Dept
Leadership is not this company's strong suit. People are typically promoted from within, with little to no "management" training
Review from Marketing Dept
What is the best part about your compensation package?
My access to resources is a blessing!
Benefits, employee lease and 401k match
You teally cant beat the health insurance benefits
Health, commission, and 401k pay
It is very fair for everyone.
Why do you feel undervalued and what would make you feel better about your compensation?
Give us our pension back.
Being paid for the actual work that I do and not the title of my position
Review from Operations Dept
not a full-time employer yet
Review from Customer Support Dept
undervalued is an understatement. I feel like a trump in the cage. I was better off with Ferrari. Dont ask me about compensation, you cant afford me
Promises of easy advancement at time of hire are misleading. The leadership at this company can closely compared to the Loch Ness monster.
Review from Operations Dept
What are some of the best things about your team?
Their experience in the industry along with their willingness to share information.
Our Manager took good care of his stuff.
We meet regularly to discuss what is going on in our department and monthly for the business
My team work's together great and all have great attitudes
Extremly knowledgable and overall hardworking.
What do your coworkers need to improve and how could you work together better?
Listen to each other's concerns
Review from Customer Support Dept
Invite open collaboration and resources across teams.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Everything. A Class Act Company.
We have a hybrid schedule. Most work in office 3 days per week.
We only hire the brightest and most respectful
It is very diversified and cultural.
Laid back atmosphere for the most part
Review from Operations Dept
What needs to change to make the company culture better?
We need better more competent leaders. One's that actually show up and are part of each shifts team instead of only showing their face a few times a week.
More team building and willingness to help each other
Review from Customer Support Dept
Value your employees
Review from Operations Dept
What did you like most about the interview process?
I got to see people currently working in that role
Nothing, the process was chaotic and awful.
They were strict about it.
Learning and feedback of interview process.
It was pretty laid back and we talked as we walked the facility.
What would you improve about your company's interview process?
Stop using the STAR format questions
Review from Operations Dept
What makes you most happy at work?
Overall I see longevity in the brand. This is a great forward thinking company to grow with.
Solving problems that effect many people
We have the best product and are compensated to the point where we love working
Having tasks well done every time.
When everything flows smoothly and we are left to do our jobs without interference.
What's going wrong and how can it be improved?
The sense of worthlessness when sitting at your desk and getting overlooked or getting spoken by your direct report in a condescending way
Review from Operations Dept
What do you like best about your company?
The brand image is why I stay
Review from Operations Dept
What would you most like to see improved at your company?
Leadership and transparency
Review from Operations Dept