Mercedes-Benz USA Culture | Comparably
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Mercedes-Benz USA Claimed Company
"Mercedes-Benz designs, manufactures and distributes passenger and commercial vehicles, buses, coaches and trucks." read more
EMPLOYEE
PARTICIPANTS
205
TOTAL
RATINGS
1440

Mercedes-Benz USA Company Culture

Mercedes-Benz USA Culture

This score is derived from employee ratings & reviews
4.2/5
Mercedes-Benz USA's Overall Culture is rated B+

Top Rated Culture Dimensions

Mercedes-Benz USA CEO

Top 15%Top 15% of Similar Size Companies
Ola Källenius Mercedes-Benz USA's CEO
Ola Källenius
76 /100

Diversity at Mercedes-Benz USA

Top 50%Top 50% of Similar Size Companies
C+

Diverse employees at Mercedes-Benz USA have rated Outlook, Team, and Perks And Benefits as the highest categories they have scored

Women at Mercedes-Benz USA

Bottom 40%Bottom 40% of Similar Size Companies
C

Women at Mercedes-Benz USA have rated Perks And Benefits, Office Culture, and Compensation as the highest categories they have scored

Mercedes-Benz USA eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 30%Top 30% of Similar Size Companies

Recommend to a Friend?

20

Mercedes-Benz USA employees are 20% more likely to recommend Mercedes-Benz USA as a great place to work

51%Promoters
18%Passives
31%Detractors

Working at Mercedes-Benz USA

Working at Mercedes-Benz USA is rated highly by 205 employees, across various culture dimensions. Mercedes-Benz USA employees are most satisfied about CEO Rating, Perks And Benefits, and Outlook categories, putting Mercedes-Benz USA’s culture in the Top 20% compared to similar sized companies on Comparably. See below in detail how working at Mercedes-Benz USA was rated by employees.

Overall Company Culture at Mercedes-Benz USA

B+

Overall Company Culture at Mercedes-Benz USA is rated B+

Last updated 2 months ago

Top
20%

Mercedes-Benz USA ranks in the Top 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 205 Employees

View Results
0
20
40
60
80
100
Customer Support
80
Customer Support80
IT
72
IT72
Operations
64
Operations64

Mercedes-Benz USA Employee Reviews

Out of 120 Mercedes-Benz USA employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping Mercedes-Benz USA improve their work culture.

79%
21%
Positive Reviews79%
Constructive Feedback21%

Positive Reviews From Mercedes-Benz USA Employees

  • What are some of the best things about your team?
    Their experience in the industry along with their willingness to share information.
  • What is the best part about your compensation package?
    My access to resources is a blessing!
  • What do you like best about the leadership team?
    Their strong strategic ability as well as their understanding of the current trends. This ensures our company remains at the forefront of the competition we face.

Constructive Feedback From Mercedes-Benz USA Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Give us our pension back.
  • What needs to change to make the company culture better?
    We need better more competent leaders. One's that actually show up and are part of each shifts team instead of only showing their face a few times a week.
  • What does the leadership team need to get better at?
    Overall keeping those employees under them up to date on company news and requirements. Poor leadership abilities and they are never around when needed.

Mercedes-Benz USA Company Information

Mercedes-Benz USA Company Overview

"Mercedes-Benz designs, manufactures and distributes passenger and commercial vehicles, buses, coaches and trucks."

Mercedes-Benz USA was founded in 1926 and its current CEO is Ola Källenius. Since its inception 100 years ago, Mercedes-Benz USA has grown to 1001 employees.

Mercedes-Benz USA Mission, Vision & Values

Mercedes-Benz USA Mission & Values

Every call is a challenge. Every task is a chance to grow. Our vision is to become the world’s most renowned center for customer service in the automotive sector. To meet our goal we are doing everything to create the best environment for skilled people from all over the world. Because only the best people can provide the best customer service. Ultimately it’s that simple: we want to delight and satisfy our customers and partners.

Mercedes-Benz USA Vision Statement

Astorg Auto of Charleston holds a responsibility to foster an environment which empowers employees, promotes innovation, relationships, and growth. We will continuously strive to inspire consumer confidence by supplying a transparent atmosphere and offering a premium automobile product with individualized customer care.

HeadquarterGermany
Websitewww.mercedes-benz.com/
Founding Date1926
Company StatusPrivate

Mercedes-Benz USA Competitors

Mercedes-Benz USA competitors include BMW Group, ZF Friedrichshafen, and Toyota Motor Sales. Mercedes-Benz USA ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Mercedes-Benz USA compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    BMW Group's Logo
    BMW Group
    4.5/5
  2. #2
    Mercedes-Benz USA's Logo
    Mercedes-Benz USA
    4.2/5
  3. #3
    ZF Friedrichshafen's Logo
    ZF Friedrichshafen
    3.7/5
  4. #4
    Toyota Motor Sales' Logo
    Toyota Motor Sales
    2.9/5
  • Culture Video

Mercedes-Benz USA Employees

Mercedes-Benz USA has 1001 employees. 205 employees at Mercedes-Benz USA have reviewed Mercedes-Benz USA across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 205 Mercedes-Benz USA employees give their leadership a grade of B, or Top 30% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Mercedes-Benz USA are generally satisfied with their total compensation at Mercedes-Benz USA, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Mercedes-Benz USA are pleased with their team. 205 Participants grade the quality of their coworkers a B. The majority believe the meetings at Mercedes-Benz USA are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Mercedes-Benz USA believe the environment at Mercedes-Benz USA is positive. Most Participants believe the pace of work at Mercedes-Benz USA is extremely fast. About 48% of the employees at Mercedes-Benz USA work 8 hours or less, while 15% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Mercedes-Benz USA are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Mercedes-Benz USA employees generally work 9.5 hrs a day
Work Hours
A Day in the Life
Employees at Mercedes-Benz USA report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Mercedes-Benz USA have 4+ meetings
Meetings
A Day in the Life
91% of Mercedes-Benz USA employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Mercedes-Benz USA employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
80% of Mercedes-Benz USA employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Mercedes-Benz USA employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
74% of Mercedes-Benz USA employees call their work environment positive
Environment

Joining Mercedes-Benz USA - Employee Onboarding

The prevailing opinion from employees about joining Mercedes-Benz USA is that the company was very unprepared on their first day. Mercedes-Benz USA employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Mercedes-Benz USA KPIs and OKRs

Employees’ understanding of Mercedes-Benz USA's KPIs and OKRs is essential for its success. Out of 8 Mercedes-Benz USA employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes75%
No25%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Mercedes-Benz USA Salaries

How much does Mercedes-Benz USA pay?

How much do people at Mercedes-Benz USA get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Mercedes-Benz USA is $117,958, or $56 per hour, while the estimated median salary is $116,889, or $56 per hour.

At Mercedes-Benz USA, the highest paid job is a Director of Sales at $209,494 annually and the lowest is a CS Rep at $46,378 annually. Average Mercedes-Benz USA salaries by department include: Operations at $93,361, Design at $115,046, Sales at $144,118, and Product at $152,494. Half of Mercedes-Benz USA salaries are above $116,889.

70 employees at Mercedes-Benz USA rank their Compensation in the Top 30% of similar sized companies (based on 216 ratings) while 65 employees at Mercedes-Benz USA rank their Perks And Benefits in the Top 15% of similar sized companies (based on 70 ratings).

Salaries contributed from Mercedes-Benz USA employees include job titles like Project Manager, Desktop Support, Sales Rep, and Sales Associate. Comparably data has a total of 2 salary records from Mercedes-Benz USA employees.

Last updated 2 months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$89k
$89k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$172k
$172k50th Percentile
67th Percentile
$227k
$227k67th Percentile
83rd Percentile
$245k
$245k83rd Percentile
100th Percentile
$288k
$288k100th Percentile
$117,958*
Average Compensation
$116,889*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Mercedes-Benz USA Salaries by City

Mercedes-Benz USA Salaries by Department

Explore Mercedes-Benz USA Salaries

Diversity & Inclusion at Mercedes-Benz USA

Diverse employees at Mercedes-Benz USA score the company 68/100 across various culture categories, placing Mercedes-Benz USA in the Top 50% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Mercedes-Benz USA across various culture dimensions.

Ranked Culture the Highest

Women 78/100
Department - Customer Support
Men 59/100
Tenure - 5 to 10 Years
Diverse Employees 83/100
Department - Customer Support

Ranked Culture the Lowest

Women 43/100
Tenure - 1 to 2 Years
Men N/A/100
Diverse Employees 59/100
Tenure - 5 to 10 Years

Mercedes-Benz USA Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Mercedes-Benz USA PTO

Mercedes-Benz USA's PTO and Vacation policy typically gives 15-20 days off a year with 80% of employees expected to be work free while out of office. Paid Time Off is Mercedes-Benz USA's 3rd most important benefit besides Healthcare when ranked by employees, with 20% of employees saying it is the most important benefit. Mercedes-Benz USA's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy20%
Office Meals0%
401k Contribution60%
Childcare20%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes20%
No80%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo40%
$1500 - $2500/mo0%
$1000 -$1500/mo20%
$500 -$1000/mo20%
Less than $500/mo20%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Mercedes-Benz USA Careers

Mercedes-Benz USA Jobs

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H1B Visa

In 2019, Mercedes-Benz USA applied for 13 H1B visas. Of the work permits applied for, 92% were approved.

Work Permit Application Outcome

Mercedes-Benz USA has a total of 1001 employees

13
Total Applied
  • 92% Granted (12 out of 13)
  • 0% Denied ( out of 13)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 13)
  • 8% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 13)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Mercedes-Benz USA Know You Want To Work There

Overview of Candidates Interested in Mercedes-Benz USA on Comparably

Candidates By Department

All Industries
33%
HR
11%
Customer Support
11%
Admin
11%
Sales
11%
Other
22%

Candidates By Location

Bronx
22%
Austin
11%
Indianapolis
11%
Minneapolis
11%
Pittsfield
11%
Other
33%

Frequently Asked Questions regarding Mercedes-Benz USA

Who is the CEO of Mercedes-Benz USA?

Mercedes-Benz USA CEO is Ola Källenius, their score by employees is 76

What is Mercedes-Benz USA eNPS?

The eNPS for Mercedes-Benz USA is 20

What is the salary for Business Development Manager in Mercedes-Benz USA?

Business Development Manager average salary in the US is 130k

What are the salaries in the Legal in Mercedes-Benz USA?

The average salaries for Legal in Mercedes-Benz USA is 156k

How many employees work in Mercedes-Benz USA?

Mercedes-Benz USA has 1001 employees

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