Merck Customer Service Manager Salaries in Baltimore, MD | Comparably
Merck Claimed Company
At Merck, known as MSD outside of the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. read more
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Merck Customer Service Manager Salaries in Baltimore, MD

The average Merck Customer Service Manager in Baltimore, MD earns an estimated $130,117 annually, which includes an estimated base salary of $115,784 with a $14,333 bonus. Merck's Customer Service Manager compensation is $59,823 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Merck in Baltimore, MD can range from $115,000 - $150,000.

In Baltimore, MD, The Customer Support Department at Merck earns $12,667 more on average than the Marketing Department.

Last updated a year ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$130,117
Average Compensation
$115,784
avg. base
$14,333
avg. bonus

Customer Service Manager Salaries at Merck

In Baltimore, MD, Customer Service Managers earn $333 more than Customer Service Managers.

Customer Service Manager
$130k*
Technical Support
$59k*
CS Rep
$55k*
* estimated salary

Compensation at Merck by Department

In Baltimore, MD, The Customer Support Department averages $12,667 more than the Marketing Department, and $820 less than the Legal Department

Legal
$132,346 Avg. total comp.
+$820
Customer Support
$131,526 Avg. total comp.
Marketing
$118,859 Avg. total comp.
-$13k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Merck reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Merck reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Merck Rate Their Compensation

The majority of Customer Service Managers at Merck believe they're compensated fairly. 83% of Customer Service Managers at Merck say they receive annual bonuses, and the vast majority (78%) are satisfied with their benefits. See more compensation ratings at Merck

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