Merck Competitors | Comparably
Merck Claimed Company
At Merck, known as MSD outside of the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. read more
EMPLOYEE
PARTICIPANTS
514
TOTAL
RATINGS
3575
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Merck Competitors

Merck competitors include Johnson & Johnson, Viavi Solutions, Pfizer and Gilead Sciences. Merck ranks 1st in CEO Score on Comparably vs its competitors. See below how Merck compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
5th
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

Merck Competitors at a Glance

Product Quality Score Comparison

Merck Ranks 2nd in Product Quality Score

220 Customers rate Merck's Product Quality Score a 4/5, which ranks it 2nd against its competitors, below Johnson & Johnson.

  1. 1st
    Johnson & Johnson
    4 / 5
  2. 2nd
    Merck
    4 / 5
  3. 3rd
    Gilead Sciences
    3.8 / 5
  4. 4th
    Viavi Solutions
    3.5 / 5
  5. 5th
    Pfizer
    3.2 / 5
Product Quality Score Comparison
RankCompany Score
1Johnson & Johnson81
2Merck81
3Gilead Sciences76
4Viavi Solutions71
5Pfizer65
NPS Comparison

Merck Ranks 1st in Net Promoter Score

284 Customers rate Merck's Net Promoter Score a 35, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Merck to a friend?”.

  1. 1st
    Merck
    35
  2. 2nd
    Viavi Solutions
    31
  3. 3rd
    Johnson & Johnson
    26
  4. 4th
    Gilead Sciences
    20
  5. 5th
    Pfizer
    1
NPS Comparison
RankCompany Score
1Merck35
2Viavi Solutions31
3Johnson & Johnson26
4Gilead Sciences20
5Pfizer1
Pricing Score Comparison

Merck Ranks 1st in Pricing Score

193 Customers rate Merck's Pricing Score a 4/5, which ranks it 1st against its competitors.

  1. 1st
    Merck
    4 / 5
  2. 2nd
    Johnson & Johnson
    3.9 / 5
  3. 3rd
    Gilead Sciences
    3.6 / 5
  4. 4th
    Viavi Solutions
    3.3 / 5
  5. 5th
    Pfizer
    3.1 / 5
Pricing Score Comparison
RankCompany Score
1Merck80
2Johnson & Johnson78
3Gilead Sciences73
4Viavi Solutions67
5Pfizer62
Customer Service Comparison

Merck Ranks 1st in Customer Service

183 Customers rate Merck's Customer Service a 4.2/5, which ranks it 1st against its competitors.

  1. 1st
    Merck
    4.2 / 5
  2. 2nd
    Johnson & Johnson
    4 / 5
  3. 3rd
    Gilead Sciences
    3.9 / 5
  4. 4th
    Viavi Solutions
    3.6 / 5
  5. 5th
    Pfizer
    3.1 / 5
Customer Service Comparison
RankCompany Score
1Merck84
2Johnson & Johnson80
3Gilead Sciences78
4Viavi Solutions73
5Pfizer62
Overall Culture Score Comparison

Merck Ranks 1st in Overall Culture Score

514 Employees rate Merck's Overall Culture a 75/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Merck
    75 / 100
  2. 2nd
    Johnson & Johnson
    74 / 100
  3. 3rd
    Viavi Solutions
    74 / 100
  4. 4th
    Pfizer
    72 / 100
  5. 5th
    Gilead Sciences
    65 / 100
Overall Culture Score Comparison
RankCompany Score
1Merck75
2Johnson & Johnson74
3Viavi Solutions74
4Pfizer72
5Gilead Sciences65
eNPS Comparison

Merck Ranks 1st in Employee Net Promoter Score

351 Employees rate Merck's Employee Net Promoter Score a 27, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Merck to a friend?”.

  1. 1st
    Merck
    27
  2. 2nd
    Johnson & Johnson
    23
  3. 3rd
    Pfizer
    18
  4. 4th
    Viavi Solutions
    6
  5. 5th
    Gilead Sciences
    -25
eNPS Comparison
RankCompany eNPS
1Merck27
2Johnson & Johnson23
3Pfizer18
4Viavi Solutions6
5Gilead Sciences-25
Gender Score Comparison

Merck Ranks 5th in Gender Score

44 Employees rate Merck's Gender Score a 69/100, which ranks it 5th against its competitors, below Pfizer. The Gender Score tracks how positively women rate their experience at Merck.

  1. 1st
    Viavi Solutions
    82 / 100
  2. 2nd
    Johnson & Johnson
    75 / 100
  3. 3rd
    Gilead Sciences
    74 / 100
  4. 4th
    Pfizer
    69 / 100
  5. 5th
    Merck
    69 / 100
Gender Score Comparison
RankCompany Score
1Viavi Solutions82
2Johnson & Johnson75
3Gilead Sciences74
4Pfizer69
5Merck69
Diversity Score Comparison

Merck Ranks 2nd in Diversity Score

56 Employees rate Merck's Diversity Score a 77/100, which ranks it 2nd against its competitors, below Viavi Solutions. The Diversity Score tracks how positively diverse employees rate their experience at Merck.

  1. 1st
    Viavi Solutions
    90 / 100
  2. 2nd
    Merck
    77 / 100
  3. 3rd
    Johnson & Johnson
    75 / 100
  4. 4th
    Gilead Sciences
    71 / 100
  5. 5th
    Pfizer
    68 / 100
Diversity Score Comparison
RankCompany Score
1Viavi Solutions90
2Merck77
3Johnson & Johnson75
4Gilead Sciences71
5Pfizer68
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