
The average Merck Customer Success Manager earns an estimated $64,426 annually, which includes an estimated base salary of $55,701 with a $8,725 bonus. Merck's Customer Success Manager compensation is $12,622 more than the US average for a Customer Success Manager. Customer Success Manager salaries at Merck can range from $34,560 - $80,000.
The Customer Support Department at Merck earns $7,872 more on average than the HR Department.
Last updated 9 months ago.
Customer Success Managers earn $2,859 more than CS Reps, and $8,007 less than Customer Service Managers.
The Customer Support Department averages $7,872 more than the HR Department, and $4,529 less than the Business Development Department
The average female Customer Success Manager at companies similar size to Merck reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.
The average Native American Customer Success Manager at companies similar size to Merck reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.
The majority of Customer Success Managers at Merck believe they're compensated fairly. 83% of Customer Success Managers at Merck say they receive annual bonuses, and the vast majority (78%) are satisfied with their benefits. See more compensation ratings at Merck