Merck Technical Support Salaries in Ithaca, NY | Comparably
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At Merck, known as MSD outside of the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. read more
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Merck Technical Support Salaries in Ithaca, NY

The average Merck Technical Support in Ithaca, NY earns an estimated $68,856 annually, which includes an estimated base salary of $61,928 with a $6,929 bonus. Merck's Technical Support compensation is $9,035 more than the US average for a Technical Support. Technical Support salaries at Merck in Ithaca, NY can range from $29,000 - $165,000.

In Ithaca, NY, The Customer Support Department at Merck earns $4,739 more on average than the Admin Department.

Last updated 5 months ago.

$22k
$33k
$44k
$55k
$101k
$149k
$192k
$68,856
Average Compensation
$61,928
avg. base
$6,929
avg. bonus

Technical Support Salaries at Merck

In Ithaca, NY, Technical Supports earn $2,886 more than Technical Supports, and $18,476 less than Customer Service Managers.

Customer Service Manager
$87k*
Technical Support
$66k*
CS Rep
$46k*
* estimated salary

Compensation at Merck by Department

In Ithaca, NY, The Customer Support Department averages $4,739 more than the Admin Department, and $17,375 less than the IT Department

IT
$81,433 Avg. total comp.
+$17k
Customer Support
$64,058 Avg. total comp.
Admin
$59,319 Avg. total comp.
-$5k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to Merck reported making $52,662, while the average male Technical Support at similar sized companies reported making $72,396.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to Merck reported making $87,582, while the average African American/Black Technical Support at similar sized companies reported making $50,540.

How Technical Supports at Merck Rate Their Compensation

The majority of Technical Supports at Merck believe they're compensated fairly. 83% of Technical Supports at Merck say they receive annual bonuses, and the vast majority (78%) are satisfied with their benefits. See more compensation ratings at Merck

Do you believe you're paid fairly?
69% Yes
69
Does your company give annual bonuses?
83% Yes
83
Are you satisfied with your Benefits?
78% Yes
78

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