Mercy Health Employee Reviews
Out of 142 Mercy Health employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Mercy Health improve their work culture. The Finance team, with 94% positive reviews, reports the best experience at Mercy Health compared to all other departments at the company. The Operations team offered the most constructive feedback, with 42% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They seem eager to help
Exciting work environment and professional members.
Easy to communicate with, optimistic and patient.
Our leadership team listens to what we need, to care for our patients. Leadership proactively works out solutions so nurses are able to give excellent care.
My manager really triea to fight for us
What does the leadership team need to get better at?
communication, compassion, input into how I'm doing at my job.
listening, being present, salary reduction
Review from Operations Dept
No mandatory overtime for nurses, better communication with staff other than posting memos in breakroom, med room, bathroom, and at nurses station.
Review from Operations Dept
Communication, respect, and treating employees fairly and equally
Review from Customer Support Dept
Better listening; asking feedback from the daily workers.
Review from Operations Dept
What is the best part about your compensation package?
Insurance seems to Be a good cost
We have a Decent insurance plan
Medical for my wife and I!
Time off for FMLA and disabilities. The time is given is more than adequate.
retirement funds and vacation and paid time off
Why do you feel undervalued and what would make you feel better about your compensation?
Good health insurance and better maternity leave
My manager putting a person ahead of me (didn't do it last year) as far as seniority. She worked part-time then per diem for several years. I do my job well and have been here almost 10 years. I am considering resigning.
The work was more than the pay far more
Review from Operations Dept
I feel that anyone who isn't an RN doesn't matter. I think they need to appreciate all staff fairly and pay better
Review from Customer Support Dept
Have not received a raise in 2 years
Review from Operations Dept
What are some of the best things about your team?
They are really a team!
Team oriented, caring and kind, go above and beyond.
We work hard, we work together as a team and we listen to each other.
Awesome teamwork and lots of comraderie
Our communication with each other (not manager) is good
What do your coworkers need to improve and how could you work together better?
Communication and respect for everyone. Get rid of attitudes
Review from Customer Support Dept
They all pull their weight but many have bad attitudes
Review from Admin Dept
Co-workers some of them need to realize they are not the only people you are trying to help so do something for them "right now" might not be possible
What is most positive about the culture and environment at your company?
Family atmosphere, everyone is welcoming and encouraging
Helpings with the older community!
Most of the nurses attempt to educate and explain policies and procedures to the new nurses. The respect we have for each other keeps the team work strong and efficient. Of course there are a few with attitudes but they don't last long.
Mixed culture so you get to know everyone for who they really are
Review from Admin Dept
I enjoy my duties and have confidence in my abilities which is acknowledged by my leadership team
Review from Finance Dept
What needs to change to make the company culture better?
More respect for what I do in my job. Another person was put ahead of me in seniority that I do not agree with. I'm extremely upset about it.
Care about staff, show appreciation through bonuses, fun activities. Make it worth all the hard work we do.
Review from Customer Support Dept
A strong nurses union that is company wide
Review from Operations Dept
Needs to cultivate a culture of teamwork and no discrimination.
Review from Operations Dept
People need to pull their fair share
What did you like most about the interview process?
Open communication for the previous work experience.
Very quick, very easy and communication is thorough
Managers and leadership talk with you as if you are human and you are already part of the team. They listen and they want you to succeed.
quick, interviewed with peers, short
Review from Operations Dept
You get an over the phone interview so they have no way to identify you by race
Review from Admin Dept
What would you improve about your company's interview process?
Well, I accepted the job at the interview. Again, accepted the job when I got the call from HR. Started orientation, and went to the manager for my schedule. She said she didn't know I started.
Review from Operations Dept
What makes you most happy at work?
Helping patients and finding creative solutions
Helping my fellow coworkers provide excellent care for a patient and their family.
When I have solved a problem for a coworker or dr office
Coworkers, ability to pray with patients and families
Review from Customer Support Dept
taking care of people, working with my team
Review from Operations Dept
What's going wrong and how can it be improved?
The company gets too wrapped up in personal issues within the office, and it needs to better improve cultural behavior teaching.
Review from Operations Dept
I don't get paid enough and always short handed
Review from Admin Dept
What do you like best about your company?
Everyone smiles and makes our patients feel welcomed
Review from Admin Dept
We help people
What would you most like to see improved at your company?
Pay wage increase for employees
Review from Admin Dept
Less Corporate medicine