MetroPCS Communications – Customer service is terrible. They are not held accountable for the way they treat customers.

MetroPCS Communications, a wireless telecommunications carrier, offers broadband mobile services in the United States. read more

EMPLOYEE PARTICIPANTS: 60

TOTAL RATINGS: 601

CEO: Roger Linquist

Customer service is terrible. They are not held accountable for the way they treat customers.

Other Employee Reviews for MetroPCS Communications

What needs to change to make the company culture better?

It needs an overhaul from the corporate offices down!
Environment review

What do you like best about the leadership team?

They communicate with the team well
Leadership review from Sales Dept

What does the leadership team need to get better at?

Employee handling, communication, treatment.
Leadership review

Why do you feel undervalued and what would make you feel better about your compensation?

I don't get paid time off, it's impossible to get commission, and I work 11 hour days with no air conditioning.
Compensation review from Sales Dept

What do you like best about the leadership team?

Owning the mile and positives attitudes
Leadership review from Sales Dept

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MetroPCS Communications – Customer service is terrible. They are not held accountable for the way they treat customers.

Customer service is terrible. They are not held accountable for the way they treat customers.

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