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Mhelpdesk Company Culture
Mhelpdesk Culture
This score is derived from employee ratings & reviews3.2/5
Mhelpdesk's Overall Culture is rated C
Top Rated Culture Dimensions
CEO Rating
APerks & Benefits
BTeam
BWork Culture
B-Environment
C+Mhelpdesk CEO
Top 10%Top 10% of Similar Size Companies on Comparably
Rochelle Sanchirco
82 /100
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Diversity at Mhelpdesk
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Mhelpdesk
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterMhelpdesk eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
0
Mhelpdesk employees are 0% more likely to recommend Mhelpdesk as a great place to work
| 25% | Promoters |
|---|---|
| 50% | Passives |
| 25% | Detractors |
Working at Mhelpdesk
Working at Mhelpdesk is rated below average by 7 employees, across various culture dimensions. Mhelpdesk employees rate CEO Rating highest among all categories, and think that Executive Team and Leadership have the most room for improvement, putting Mhelpdesk’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Washington, DC. See below in detail how working at Mhelpdesk was rated by employees.
Overall Company Culture at Mhelpdesk
C
Overall Company Culture at Mhelpdesk is rated C
Last updated months ago
Bottom
40%
Mhelpdesk ranks in the Bottom 40% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterMhelpdesk Employee Reviews
Out of 11 Mhelpdesk employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
Positive Reviews From Mhelpdesk Employees
- What do you like best about the leadership team?They're very accessible, so everyone's voice is heard.
- What is the best part about your compensation package?It's really strong for a small company because of our relationship with our parent company.
- What are some of the best things about your team?It's a diverse team that works hard.
Mhelpdesk Company Information
Mhelpdesk Company Overview
Mhelpdesk is a mobile service management system.
Mhelpdesk was founded in 2009 and its current CEO is Rochelle Sanchirco. Since its inception 17 years ago, Mhelpdesk has grown to 90 employees.
Mhelpdesk Mission, Vision & Values
Mhelpdesk Mission & Values
mHelpDesk is on a mission to bring mobile cloud-computing to every service and repair business, no matter what shape or size you are. There is absolutely no excuse to continue doing things the slow and disorganized way anymore. We’ve packed the best tools and the best customer support into one extremely easy-to-use and affordable package that requires no big upfront investment. We are committed to helping our customers succeed.
| Headquarter | 3040 williams drive, suite 550 Fairfax, VA 22031 United States of America |
|---|---|
| Website | www.mhelpdesk.com |
| Founding Date | 2009 |
| Company Status | Private |
| Jobs | boards.greenhouse.io/mhelpdesk |
| Social Sites |
Mhelpdesk Employees
Mhelpdesk has 90 employees. 7 employees at Mhelpdesk have reviewed Mhelpdesk across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 7 Mhelpdesk employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Mhelpdesk are generally satisfied with their total compensation at Mhelpdesk, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Mhelpdesk are pleased with their team. 7 Participants grade the quality of their coworkers a B. The majority believe the meetings at Mhelpdesk are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Mhelpdesk believe the environment at Mhelpdesk is positive. Most Participants believe the pace of work at Mhelpdesk is moderate. About 40% of the employees at Mhelpdesk work 8 hours or less.
Overall, the employees at Mhelpdesk are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Mhelpdesk - Employee Onboarding
The prevailing opinion from employees about joining Mhelpdesk is that the company was prepared on their first day. Mhelpdesk employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Mhelpdesk KPIs and OKRs
At Mhelpdesk 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Mhelpdesk's KPIs and OKRs is essential for its success. Out of 3 Mhelpdesk employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
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Mhelpdesk CEO & Leadership
Mhelpdesk CEO - Rochelle Sanchirco
82 /100
Mhelpdesk’s CEO Rochelle Sanchirco started in this role in 2019. Rochelle’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Washington, DC. Under Sanchirco’s leadership, Mhelpdesk employee respondents are most happy about their Perks And Benefits and the company’s Team. Executive Team and Leadership are two areas, according to respondents, where Mhelpdesk could stand to see real improvement.
Mhelpdesk Leadership
The Mhelpdesk Executive Team is rated a “D+” and led by CEO Rochelle Sanchirco, Director, Customer Success Shannon Vick, and Director of Sales Bisi Fannoh
Rochelle Sanchirco CEO / President
Rochelle Sanchirco serves as the CEO / President of Mhelpdesk.
Shannon Vick Director, Customer Success
Shannon Vick serves as the Director, Customer Success of Mhelpdesk.
Bisi Fannoh Director of Sales
Bisi Fannoh serves as the Director of Sales of Mhelpdesk.
Andrew Wheeler Director of Marketing
Andrew Wheeler serves as the Director of Marketing of Mhelpdesk.
John Pearce Sr. Director, Product
John Pearce serves as the Sr. Director, Product of Mhelpdesk.
Ravjot Pasricha Vice President, Engineering
Ravjot Pasricha serves as the Vice President, Engineering of Mhelpdesk.
Darko Socanski Vice President of Strategy & Finance
Darko Socanski serves as the Vice President of Strategy & Finance of Mhelpdesk.
Mark Giebel Vice President of Sales
Mark Giebel serves as the Vice President of Sales of Mhelpdesk.
Mhelpdesk Salaries
How much does Mhelpdesk pay?
How much do people at Mhelpdesk get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Mhelpdesk is $79,152, or $38 per hour, while the estimated median salary is $143,022, or $68 per hour.
At Mhelpdesk, the highest paid job is a Director of Engineering at $169,845 annually and the lowest is a CS Rep at $44,535 annually. Average Mhelpdesk salaries by department include: Sales at $143,955, Customer Support at $57,456, Engineering at $114,117, and IT at $100,946. Half of Mhelpdesk salaries are above $143,022.
6 employees at Mhelpdesk rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 24 ratings) while 6 employees at Mhelpdesk rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 9 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $77k | $77k | 1st Percentile |
17th Percentile $109k | $109k | 17th Percentile |
33rd Percentile $131k | $131k | 33rd Percentile |
50th Percentile $156k | $156k | 50th Percentile |
67th Percentile $189k | $189k | 67th Percentile |
83rd Percentile $205k | $205k | 83rd Percentile |
100th Percentile $214k | $214k | 100th Percentile |
$79,152*
Average Compensation
$143,022*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Mhelpdesk Salaries by Department
Diversity & Inclusion at Mhelpdesk
The Diversity score provides insights into how diverse employees feel and rate their work experience at Mhelpdesk across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Mhelpdesk Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Office Perks
- Free Food
- Company Social Outings
- Work From Home Policy
Mhelpdesk PTO
Mhelpdesk's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is Mhelpdesk's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Mhelpdesk's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Mhelpdesk Careers
Mhelpdesk Jobs
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Overview of Candidates Interested in Mhelpdesk on Comparably
Candidates By Department
Engineering | 20% | |
|---|---|---|
Business Development | 20% | |
IT | 20% | |
Product | 20% | |
Communications | 20% |
Candidates By Location
Silver Spring | 20% | |
|---|---|---|
Phoenix | 20% | |
Herndon | 20% | |
Alpharetta | 20% | |
Dunn Loring | 20% |
Frequently Asked Questions regarding Mhelpdesk
What is Mhelpdesk address?
Mhelpdesk location is at 3040 williams drive, suite 550
Who is the CEO of Mhelpdesk?
Mhelpdesk CEO is Rochelle Sanchirco, their score by employees is 82
What is the salary for CS Rep in Mhelpdesk?
CS Rep average salary in the US is 45k
What are the salaries in the Sales in Mhelpdesk?
The average salaries for Sales in Mhelpdesk is 144k
How many employees work in Mhelpdesk?
Mhelpdesk has 90 employees
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