Micro Center Employee Reviews
Out of 883 Micro Center employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Micro Center improve their work culture.
What does the leadership team need to get better at?
The leadership team needs to get better at being on the same page about how disagreements between employees should be handled. And not put cashiers on a higher pedestal than the rest of employees
Review from Sales Dept
The 5090 Launch was terrible. First come first serve created an unsightly camp outside of the building for more than two weeks that put people at risk of illness and injury. Uncool. We need to do a QR code or a raffle or something that prevents a big stinky mass of bodies camping on the building.
Review from Sales Dept
accommodating schedules, stop scheduling people to only close, stop forcing people to come on their off days
Review from Sales Dept
On boarding and communication. I have been with the organization for just over a month and the reality doesn't align with what is taught during the gear onboarding. Instead of learning from best practices I have been thrusted in to situations where I have no reference on how to handle.
Leadership without implementing micromanagement and threats of demotion. I am personally more inspired by leadership by example, and at our store I feel like the management strategy could not be further from that.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
BYO and Systems are allowed to sell in general sales and it feels as though I am working to help those departments sell more while struggling to meet my customers per hour metric. They also dont contribute as much to the maintenance of the department even though they sell there too.
Review from Sales Dept
I feel that there are many daily responsibilities from dusting the aisles, grabbing returns, organizing the shelves, and doing downstocking reports especially during truck days that interfere with the main goal of helping customers. Any kind of incentive for completing these would be appreciated.
Review from Sales Dept
If there was a clear statement of compensation growth by length of time in the company.
Review from Operations Dept
I do not like the commission-based pay for service technicians. I think a set, base-pay with spiffs as a bonus would be better
More money is helpful to payoff bills
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
it's a hit or miss with some people so i'm fairly neutral about it
Review from Sales Dept
They lack in striking a balance between merchandising and sales.
Review from Sales Dept
What needs to change to make the company culture better?
Actually hold managers accountable for what they do/say with/do associates when nobody is around.
Review from Sales Dept
Pay, training, and customer foot traffic. There is no advertisement. All customers that come in state "I didn't know this place was here"
finding more ways to reward employees outside of sales numbers
I think everyone could pitch in on some busy work more evenly so that sales could also be distributed more evenly
Review from Sales Dept
Please top micromanaging the stores!
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
BYO and Systems selling in General Sales is demotivating and makes it feel like General Sales associates are not needed at times except to maintain the department. Customer handoffs also don't happen as often as they should because I sometimes see a BYO associate sell in General sales with no call.
Review from Sales Dept
Dealing with customers is sometimes draining.
There was a long stretch of time when I loved this job, but after a while it becomes dificult to maintain that enthusiasm, especially when things get in the way of what makes us money. I'm not here to work for free.
Review from Sales Dept
There may be a flow of customers but there are dead periods. This is not something that can be controlled.
Review from Sales Dept
Stop adding non commission tasks to commission sales teams or better compensate them during those times.
Review from Sales Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Micro Center yet.
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