Communication and clear understanding of roles the people that report to them are.
We get the job done, with no direction and no communication, we are still able to figure out what's important and what will make the company run.
The people around are great. The culture is on the surface is great until you realize how dysfunctional the company actually is. It was a constant roller coaster.
After almost 3 years, 4 bosses and many hours (all unrecognized), I was never compensated or even acknowledged for the work i had accomplished. It was very disappointing.