-100
NPS
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Monarch Dental Corporation
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About Monarch Dental Corporation's Brand
Full dental service for over 100 locations.
Brand at a Glance
59%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Monarch Dental Corporation NPS
Monarch Dental Corporation's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Monarch Dental Corporation's customers would recommend using the product based on a scale of -100 to 100.
Monarch Dental Corporation Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Monarch Dental Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 -100 | Oct 2022 | -100 |
Nov 2022 -100 | Nov 2022 | -100 |
Dec 2022 -100 | Dec 2022 | -100 |
Jan 2023 -100 | Jan 2023 | -100 |
Feb 2023 -100 | Feb 2023 | -100 |
Mar 2023 -100 | Mar 2023 | -100 |
Apr 2023 -100 | Apr 2023 | -100 |
May 2023 -100 | May 2023 | -100 |
Jul 2023 -100 | Jul 2023 | -100 |
Oct 2023 -100 | Oct 2023 | -100 |
Nov 2023 -100 | Nov 2023 | -100 |
May 2024 -100 | May 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Monarch Dental Corporation NPS by Gender
Monarch Dental Corporation's NPS was rated -100 by both Female and Male customers on Comparably.
Male
-100
Monarch Dental Corporation's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
-100
Monarch Dental Corporation's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Monarch Dental Corporation NPS by Ethnicity
Monarch Dental Corporation's NPS was rated -100 points by both Caucasian and Other customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Other -100 | Other | -100 |
Monarch Dental Corporation NPS by Age
Monarch Dental Corporation's NPS was rated -100 points by customers ages 51-55 and customers ages 66+ on Comparably.
Monarch Dental Corporation NPS by Usage
Monarch Dental Corporation's NPS was rated -100 points by customers who have used Monarch Dental Corporation's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -100 | Less than 1 Year | -100 |
1 to 2 Years -100 | 1 to 2 Years | -100 |
2 to 5 Years -100 | 2 to 5 Years | -100 |
Over 10 Years -100 | Over 10 Years | -100 |
Monarch Dental Corporation Customer Reviews
Out of the 5 Monarch Dental Corporation customer reviews 0 were positive and 5 were constructive. Monarch Dental Corporation customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
Monarch Dental Corporation Customer Loyalty
59%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
59% of Monarch Dental Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Monarch Dental Corporation Customer Loyalty Score by Gender
Male customers rated Monarch Dental Corporation's Customer Loyalty score 18% higher than Female customers.
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Male
64%
Yes
Female
46%
Yes
Monarch Dental Corporation Customer Loyalty Score by Ethnicity
Monarch Dental Corporation's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Monarch Dental Corporation.
52
out of 100
Caucasian
70
out of 100
Other
Monarch Dental Corporation Customer Loyalty Score by Age
Monarch Dental Corporation's Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Monarch Dental Corporation.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
51-55 64% | 51-55 | 64% |
61-65 55% | 61-65 | 55% |
66+ 46% | 66+ | 46% |
Monarch Dental Corporation Customer Loyalty Score by Usage
Monarch Dental Corporation's Customer Loyalty score was rated the highest by customers who have used Monarch Dental Corporation's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Monarch Dental Corporation Customer Loyalty Score by Industry
Monarch Dental Corporation's Customer Loyalty score was rated 10% by Healthcare, Hospitals and Medicine industry customers.
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Monarch Dental Corporation Product Quality
1.5/5
Monarch Dental Corporation has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Monarch Dental Corporation Product Information
Monarch Dental Corporation’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated Monarch Dental Corporation's product the highest.
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Healthcare
Quick Insights into Monarch Dental Corporation Product Quality
Monarch Dental Corporation's Product Quality score was rated highest by customers who have used Monarch Dental Corporation's products/services for 1 to 2 Years, and rated lowest by customers who have used Monarch Dental Corporation's products/services for Over 10 Years.
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Ranked Monarch Dental Corporation Product Quality the Highest
Ranked Monarch Dental Corporation Product Quality the Lowest
Monarch Dental Corporation Product Quality Score by Gender
Monarch Dental Corporation's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Monarch Dental Corporation.
Male
1.5/5
Female
1.5/5
Monarch Dental Corporation Product Quality Score by Ethnicity
Monarch Dental Corporation's Product Quality score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Monarch Dental Corporation.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
Monarch Dental Corporation Product Quality Score by Age
Monarch Dental Corporation's Product Quality score was rated 1.5 stars by customers ages 51-55 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Monarch Dental Corporation.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
51-55 1.5 | 51-55 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Monarch Dental Corporation Product Quality Score by Usage
Monarch Dental Corporation's Product Quality score was rated 1.5 stars by customers who have used Monarch Dental Corporation's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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Monarch Dental Corporation Product Quality Score by Industry
Monarch Dental Corporation's Product Quality score was rated 1.5 stars by Healthcare, Hospitals and Medicine industry customers.
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Monarch Dental Corporation Pricing
Monarch Dental Corporation ROI & Value For Money
1.5/5
Monarch Dental Corporation has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Monarch Dental Corporation Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry.
Quick Insights into Monarch Dental Corporation ROI
Monarch Dental Corporation's ROI score was rated highest by customers who have used Monarch Dental Corporation's products/services for 1 to 2 Years, and rated lowest by customers who have used Monarch Dental Corporation's products/services for Over 10 Years.
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Ranked Monarch Dental Corporation ROI the Highest
Ranked Monarch Dental Corporation ROI the Lowest
Monarch Dental Corporation ROI Score by Gender
Monarch Dental Corporation's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Monarch Dental Corporation.
Male
1.5/5
Female
1.5/5
Monarch Dental Corporation ROI Score by Ethnicity
Monarch Dental Corporation's ROI score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Monarch Dental Corporation.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
Monarch Dental Corporation ROI Score by Age
Monarch Dental Corporation's ROI score was rated 1.5 stars by customers ages 51-55 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Monarch Dental Corporation.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
51-55 1.5 | 51-55 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Monarch Dental Corporation ROI Score by Usage
Monarch Dental Corporation's ROI score was rated 1.5 stars by customers who have used Monarch Dental Corporation's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Monarch Dental Corporation ROI Score by Industry
Monarch Dental Corporation's ROI score was rated 1.5 stars by Healthcare, Hospitals and Medicine industry customers.
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Monarch Dental Corporation Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
13%
Very Dissatisfied
81%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Monarch Dental Corporation Customer Satisfaction
Monarch Dental Corporation's Customer Satisfaction score was rated highest by customers who have used Monarch Dental Corporation's products/services for 1 to 2 Years, and rated lowest by customers who have used Monarch Dental Corporation's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked Monarch Dental Corporation's Customer Satisfaction.
Ranked Monarch Dental Corporation Customer Satisfaction the Highest
Ranked Monarch Dental Corporation Customer Satisfaction the Lowest
Monarch Dental Corporation Customer Satisfaction Score by Gender
Monarch Dental Corporation's Customer Satisfaction score was rated 0 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Monarch Dental Corporation.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 100% |
0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 20% | |
Very Dissatisfied | 80% |
Monarch Dental Corporation Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Monarch Dental Corporation's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Monarch Dental Corporation.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
8%
Very Dissatisfied
92%
CSAT according to Other
Monarch Dental Corporation's Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Monarch Dental Corporation.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
67%
Monarch Dental Corporation Customer Satisfaction Score by Age
Monarch Dental Corporation's Customer Satisfaction score was rated 0 points by customers ages 51-55 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Monarch Dental Corporation.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51-55 | 0% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 0% |
Monarch Dental Corporation Customer Satisfaction Score by Usage
Monarch Dental Corporation's Customer Satisfaction score was rated 0 points by customers who have used Monarch Dental Corporation's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Monarch Dental Corporation Customer Satisfaction Score by Industry
Monarch Dental Corporation's Customer Satisfaction score was rated 0 points by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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"title": "Monarch Dental Corporation Customer Satisfaction Score by Industry",
"text": "Monarch Dental Corporation's Customer Satisfaction score was rated 0 points by Healthcare, Hospitals and Medicine industry customers.",
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"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Monarch Dental Corporation's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 0
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}Monarch Dental Corporation Customer Service
1.5/5
Monarch Dental Corporation has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Monarch Dental Corporation's Customer Service
Address
15950 North Dallas Parkway, Tollway Plaza II, Suite 825, Dallas, TX
Website
http://www.monarchdental.com/
Phone Number
972-702-9017
Quick Insights into Monarch Dental Corporation Customer Service
Monarch Dental Corporation's Customer Service score was rated highest by customers who have used Monarch Dental Corporation's products/services for 1 to 2 Years, and rated lowest by customers who have used Monarch Dental Corporation's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked Monarch Dental Corporation's Customer Service score.
Ranked Monarch Dental Corporation Customer Service the Highest
Ranked Monarch Dental Corporation Customer Service the Lowest
Monarch Dental Corporation Customer Service Score by Gender
Monarch Dental Corporation's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Monarch Dental Corporation.
Male
1.5/5
Female
1.5/5
Monarch Dental Corporation Customer Service Score by Ethnicity
Monarch Dental Corporation's Customer Service score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Monarch Dental Corporation.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
Monarch Dental Corporation Customer Service Score by Age
Monarch Dental Corporation's Customer Service score was rated 1.5 stars by customers ages 51-55 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Monarch Dental Corporation.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
51-55 1.5 | 51-55 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Monarch Dental Corporation Customer Service Score by Usage
Monarch Dental Corporation's Customer Service score was rated 1.5 stars by customers who have used Monarch Dental Corporation's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Monarch Dental Corporation Customer Service Score by Industry
Monarch Dental Corporation's Customer Service score was rated 1.5 stars by Healthcare, Hospitals and Medicine industry customers.
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Monarch Dental Corporation as an Employer
Consumer vs. Employees
Monarch Dental Corporation scored a -100 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of Monarch Dental Corporation would recommend the brand to a friend. ENPS measures how likely Monarch Dental Corporation employees would recommend working at Monarch Dental Corporation to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-20
eNPS Score
| 40% | Promoters |
|---|---|
| 0% | Passive |
| 60% | Detractors |
