86
out of 100
MSC Cruises is the world's largest privately-owned cruise line and brand market leader in Europe and South America. Our ships sail year-round in the Mediterranean and the Caribbean, and our seasonal itineraries include Northern Europe, the Atlantic Ocean, South America, southern Africa, China, and Dubai, Abu Dhabi & India. read more
MSC Cruises Competitors
MSC Cruises competitors include Royal Caribbean International. MSC Cruises ranks 2nd in CEO Score on Comparably vs its competitors. See below how MSC Cruises compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
1st
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd
See MSC Cruises Culture vs Competitors:
- 1st
Royal Caribbean International84 / 100 - 2ndMSC Cruises76 / 100
CEO Ratings Comparison
MSC Cruises' CEO Score Ranks 2nd
65 Employees at MSC Cruises rate a 77 out of 100, which ranks them 2nd below Royal Caribbean International's CEO,Michael Bayley. Last rating was 20 days ago.
Product Quality Score Comparison
MSC Cruises Ranks 1st in Product Quality Score
71 Customers rate MSC Cruises' Product Quality Score a 4.1/5, which ranks it 1st against its competitors.
NPS Comparison
MSC Cruises Ranks 2nd in Net Promoter Score
90 Customers rate MSC Cruises' Net Promoter Score a 35, which ranks it 2nd against its competitors, below Royal Caribbean International. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend MSC Cruises to a friend?”.
Pricing Score Comparison
MSC Cruises Ranks 2nd in Pricing Score
67 Customers rate MSC Cruises' Pricing Score a 4/5, which ranks it 2nd against its competitors, below Royal Caribbean International.
Customer Service Comparison
MSC Cruises Ranks 2nd in Customer Service
64 Customers rate MSC Cruises' Customer Service a 4.1/5, which ranks it 2nd against its competitors, below Royal Caribbean International.
Overall Culture Score Comparison
MSC Cruises Ranks 2nd in Overall Culture Score
111 Employees rate MSC Cruises' Overall Culture a 76/100, which ranks it 2nd against its competitors, below Royal Caribbean International. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
MSC Cruises Ranks 2nd in Employee Net Promoter Score
72 Employees rate MSC Cruises' Employee Net Promoter Score a 16, which ranks it 2nd against its competitors, below Royal Caribbean International. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at MSC Cruises to a friend?”.
Gender Score Comparison
Not Enough Ratings To Rank MSC Cruises
Anonymously rate my experience at MSC CruisesDiversity Score Comparison
Not Enough Ratings To Rank MSC Cruises
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