81
out of 100
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MSC Industrial Direct Competitors
MSC Industrial Direct competitors include Kimball Midwest, Fastenal and Lawson Products. MSC Industrial Direct ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how MSC Industrial Direct compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
4th
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
4th
NPS Rank
1st
Pricing Rank
2nd
Customer Service
2nd
See MSC Industrial Direct Culture vs Competitors:
- 1st
Kimball Midwest75 / 100 - 2nd
Fastenal68 / 100 - 3rd
Lawson Products59 / 100 - 4th
MSC Industrial Direct54 / 100
MSC Industrial Direct Competitors at a Glance
CEO Ratings Comparison
MSC Industrial Direct's CEO Score Ranks 4th
41 Employees at MSC Industrial Direct rate Erik Gershwind a 54 out of 100, which ranks them 4th below Lawson Products' CEO,Michael DeCata. Last rating was 14 days ago.
- 1st
Pat McCurdyKimball Midwest19 Employees at Kimball Midwest rate Pat McCurdy a 81 out of 100, which ranks them 1st out of MSC Industrial Direct's competitors. Last rating was months ago.
- 2nd
Daniel FlornessFastenal74out of 100448 Employees at Fastenal rate Daniel Florness a 74 out of 100, which ranks them 2nd out of MSC Industrial Direct's competitors. Last rating was a day ago.
- 3rd
Michael DeCataLawson Products58out of 10017 Employees at Lawson Products rate Michael DeCata a 58 out of 100, which ranks them 3rd out of MSC Industrial Direct's competitors. Last rating was months ago.
Product Quality Score Comparison
MSC Industrial Direct Ranks 4th in Product Quality Score
15 Customers rate MSC Industrial Direct's Product Quality Score a 3.2/5, which ranks it 4th against its competitors, below Lawson Products.
NPS Comparison
MSC Industrial Direct Ranks 1st in Net Promoter Score
18 Customers rate MSC Industrial Direct's Net Promoter Score a 27, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend MSC Industrial Direct to a friend?”.
Pricing Score Comparison
MSC Industrial Direct Ranks 2nd in Pricing Score
12 Customers rate MSC Industrial Direct's Pricing Score a 3.5/5, which ranks it 2nd against its competitors, below Fastenal.
Customer Service Comparison
MSC Industrial Direct Ranks 2nd in Customer Service
13 Customers rate MSC Industrial Direct's Customer Service a 3.3/5, which ranks it 2nd against its competitors, below Fastenal.
Overall Culture Score Comparison
MSC Industrial Direct Ranks 4th in Overall Culture Score
51 Employees rate MSC Industrial Direct's Overall Culture a 54/100, which ranks it 4th against its competitors, below Lawson Products. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
MSC Industrial Direct Ranks 4th in Employee Net Promoter Score
41 Employees rate MSC Industrial Direct's Employee Net Promoter Score a -34, which ranks it 4th against its competitors, below Lawson Products. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at MSC Industrial Direct to a friend?”.
Gender Score Comparison
MSC Industrial Direct Ranks 2nd in Gender Score
6 Employees rate MSC Industrial Direct's Gender Score a 56/100, which ranks it 2nd against its competitors, below Fastenal. The Gender Score tracks how positively women rate their experience at MSC Industrial Direct.
Diversity Score Comparison
MSC Industrial Direct Ranks 2nd in Diversity Score
4 Employees rate MSC Industrial Direct's Diversity Score a 48/100, which ranks it 2nd against its competitors, below Fastenal. The Diversity Score tracks how positively diverse employees rate their experience at MSC Industrial Direct.
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