MSC Industrial Direct Company Culture
MSC Industrial Direct Culture
This score is derived from employee ratings & reviews2.6/5
MSC Industrial Direct's Overall Culture is rated D
Top Rated Culture Dimensions
Professional Development
B+Office Culture
CPerks & Benefits
D+Compensation
DManager
DMSC Industrial Direct CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Erik Gershwind
53 /100
See More
Diversity at MSC Industrial Direct
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at MSC Industrial Direct
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at MSC Industrial Direct have rated Compensation, Perks And Benefits, and Environment as the highest categories they have scored
MSC Industrial Direct eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-37
MSC Industrial Direct employees are -37% more likely to recommend MSC Industrial Direct as a great place to work
| 25% | Promoters |
|---|---|
| 13% | Passives |
| 62% | Detractors |
Working at MSC Industrial Direct
Working at MSC Industrial Direct is rated below average by 48 employees, across various culture dimensions. MSC Industrial Direct employees rate Professional Development highest among all categories, and think that Meetings and Team have the most room for improvement, putting MSC Industrial Direct’s culture in the Bottom 15% compared to similar sized companies on Comparably. See below in detail how working at MSC Industrial Direct was rated by employees.
Overall Company Culture at MSC Industrial Direct
D
Overall Company Culture at MSC Industrial Direct is rated D
Last updated 8 days ago
Bottom
15%
MSC Industrial Direct ranks in the Bottom 15% of other companies on Comparably with for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterMSC Industrial Direct Employee Reviews
Out of 54 MSC Industrial Direct employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping MSC Industrial Direct improve their work culture.
| Positive Reviews | 67% |
|---|---|
| Constructive Feedback | 33% |
Positive Reviews From MSC Industrial Direct Employees
- What makes you most happy at work?Customer, peer and immediate manager interaction .
- What are some of the best things about your team?Teamwork and desire to help everyone learn and be successful.
- What did you like most about the interview process?This company asked me my professional opinion on scenarios, which has really helped me in the field doing sales
Constructive Feedback From MSC Industrial Direct Employees
- What needs to change to make the company culture better?Focus on the customer and work life balance!
- What does the leadership team need to get better at?They are so disconnected with the face to face experience between the customer and field sales. ALL roadblocks that have ruined the customer experience are self inflicted,
- What do your coworkers need to improve and how could you work together better?Team players needed, Humble ourselves,
MSC Industrial Direct Company Information
MSC Industrial Direct Mission, Vision & Values
MSC Industrial Direct Mission & Values
As a $2.9 billion company with more than 6,000 experienced associates and more than 3,000 suppliers, we work with customers big and small. Our goal is to drive results for their businesses - from keeping operations running efficiently today to continuously rethinking, retooling and optimizing for a more productive tomorrow.
| Headquarter | United States of America |
|---|---|
| Website | www.mscdirect.com |
| Company Status | Public |
| Stock | MSM |
MSC Industrial Direct Competitors
MSC Industrial Direct competitors include Kimball Midwest, Fastenal, and Lawson Products. MSC Industrial Direct ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how MSC Industrial Direct compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
MSC Industrial Direct Employees
48 employees at MSC Industrial Direct have reviewed MSC Industrial Direct across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 8 days ago.
Overall, the 48 MSC Industrial Direct employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at MSC Industrial Direct are mostly dissatisfied with their total compensation at MSC Industrial Direct, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at MSC Industrial Direct are mostly dissatisfied with their team. 48 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at MSC Industrial Direct are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at MSC Industrial Direct believe the environment at MSC Industrial Direct is negative. Most Participants believe the pace of work at MSC Industrial Direct is moderate. About 66% of the employees at MSC Industrial Direct work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at MSC Industrial Direct are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining MSC Industrial Direct - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
MSC Industrial Direct KPIs and OKRs
Employees’ understanding of MSC Industrial Direct's KPIs and OKRs is essential for its success. Out of 1 MSC Industrial Direct employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
MSC Industrial Direct CEO & Leadership
MSC Industrial Direct CEO - Erik Gershwind
53 /100
Erik’s approval rate is lower compared to CEOs at similar sized companies, putting Erik in the Bottom 10% of all CEOs of similar-sized companies on Comparably. Erik Gershwind’s employees rank MSC Industrial Direct in the Top 20% for Professional Development, in the Bottom 45% for Office Culture, and in the Bottom 25% for Perks And Benefits. When compared to MSC Industrial Direct’s competitors, Erik Gershwind ranks below both Lawson Products CEO Michael DeCata and Fastenal CEO Daniel Florness.
MSC Industrial Direct Leadership
The MSC Industrial Direct Executive Team is rated a “D-” and led by CEO Erik Gershwind, Senior VP & Chief People Officer Kari Heerdt, and Senior VP, General Counsel & Corporate Secretary Steve Armstrong
Erik Gershwind CEO / President
Erik Gershwind serves as the CEO / President of MSC Industrial Direct.
Kari Heerdt Senior VP & Chief People Officer
Ms. Kari D. Heerdt has been the Chief People Officer of MSC Industrial Direct Co. Inc. since August 2014 and serves as... read more
Steve Armstrong Senior VP, General Counsel & Corporate Secretary
Mr. Steve Armstrong has been Senior Vice President of MSC Industrial Direct Co. Inc. since October 2012 and has been its... read more
Douglas E. Jones Executive VP & Chief Supply Chain Officer
Mr. Douglas E. Jones, also known as Doug, has been the Chief Supply Chain Officer and Executive Vice President at MSC... read more
Stephen J. Szilagyi Senior Vice President of Supply Chain
Mr. Stephen J. Szilagyi, also known as Steve, has been Senior Vice President of Supply Chain at MSC Industrial Direct... read more
Charles Bonomo Chief Information Officer and Senior Vice President
Mr. Charles Bonomo is a Beneficial Owner in MSC Industrial Direct Co. Inc. Mr. Bonomo has been the Chief Information... read more
Christopher Davanzo Senior Vice President of Finance and Corporate Controller
Mr. Christopher Davanzo has been Senior Vice President of Finance at MSC Industrial Direct Co. Inc. since July 2015 and... read more
Gregory Polli Senior Vice President of Product Management
Mr. Gregory Polli, also known as Greg, has been Senior Vice President of Product Management at MSC Industrial Direct Co.... read more
Steven N. Baruch Chief Strategy & Marketing Officer and Executive Vice President
Mr. Steven N. Baruch, also known as Steve, has been Chief Strategy & Marketing Officer and Senior Vice President at MSC... read more
MSC Industrial Direct Salaries
How much does MSC Industrial Direct pay?
How much do people at MSC Industrial Direct get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MSC Industrial Direct is $87,547, or $42 per hour, while the estimated median salary is $104,878, or $50 per hour.
At MSC Industrial Direct, the highest paid job is a Sales Rep at $115,015 annually and the lowest is a Bookkeeper at $43,361 annually. Average MSC Industrial Direct salaries by department include: Finance at $74,688, Customer Support at $57,458, Marketing at $79,401, and IT at $103,227. Half of MSC Industrial Direct salaries are above $104,878.
28 employees at MSC Industrial Direct rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 88 ratings) while 28 employees at MSC Industrial Direct rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 28 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $64k | $64k | 1st Percentile |
20th Percentile $84k | $84k | 20th Percentile |
40th Percentile $101k | $101k | 40th Percentile |
60th Percentile $160k | $160k | 60th Percentile |
80th Percentile $261k | $261k | 80th Percentile |
100th Percentile $353k | $353k | 100th Percentile |
$87,547*
Average Compensation
$104,878*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
MSC Industrial Direct Salaries by Department
Diversity & Inclusion at MSC Industrial Direct
The Diversity score provides insights into how diverse employees feel and rate their work experience at MSC Industrial Direct across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
MSC Industrial Direct PTO
MSC Industrial Direct PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
MSC Industrial Direct Careers
MSC Industrial Direct Jobs
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Overview of Candidates Interested in MSC Industrial Direct on Comparably
Candidates By Department
Sales | 100% |
|---|
Candidates By Location
Frequently Asked Questions regarding MSC Industrial Direct
Who is the CEO of MSC Industrial Direct?
MSC Industrial Direct CEO is Erik Gershwind, their score by employees is 53
What is MSC Industrial Direct eNPS?
The eNPS for MSC Industrial Direct is -37
What is MSC Industrial Direct revenue?
MSC Industrial Direct revenue is $3B
What is the salary for Business Analyst in MSC Industrial Direct?
Business Analyst average salary in the US is 79k
What are the salaries in the Operations in MSC Industrial Direct?
The average salaries for Operations in MSC Industrial Direct is 82k
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