MSC Industrial Direct Employee Reviews

25 years of dedication with low raises and lack of opportunity. You do not succeed by merit, you can only succeed by shmoozing with the favorites, who typically are clueless and spend more time faking it to the execs and mgt team than bettering the business. Erik is intentionally fleecing his team.

It's a paycheck. Southfield is a toxic cesspool and remote work is dead.

Really bad experience. Getting worse every day.

Something of a roller coaster ride in terms of leadership of my department (while there was steady tenure for many years, it was management by fear.) This was changed several years ago and it's beenmuch better - strong performance is rewarded w/ monetary & other types of recognition.

A lot of good people, a lot of good ideas, poor selections for management positions in many cases.

The leadership team is always there to answer questions. We have always had support from our peers and other organizations within MSC to help us succeed and hit target goals.

The ability to adapt often

They follow through with plans.

So helpful and nice and caring

They are so disconnected with the face to face experience between the customer and field sales. ALL roadblocks that have ruined the customer experience are self inflicted,

Not micromanaging, stepping back and letting us make more decisions.

Help their managers do more to assist. Stop micromanaging the supervisors. We need younger leadership and younger management with new ideas. Also why does the HR team of four sit around making big bucks putting binders together and eating and gossiping?

Change management and written communication

Best part of compensation is If the company itself is having a fabulous year, the whole will benefit from it. They give back to their employees.

The best part Ins the car

Due to my tenure, paid time off is ample

Fair amount of vacation and personal days are available.

They drove down wages, stealing people’s ability to make money they promise. They’re thieves who treat you like a NYC carriage horse. All for show externally, but treat you like $#@& behind closed doors. Unethical liars. Increase the wages and stop making it impossible to meet go

It is embarrassing what we make at MSC Industrial.

New management and newer technology

Teamwork and desire to help everyone learn and be successful.

We are not a team. We are pretty much family. Everybody can rely on everybody such an amazing environment.

Collaborative, cooperative and very insightful.

Everyone is nice and willing to help

Professional. Knowledgeable. Team oriented. Action oriented

Team players needed, Humble ourselves,

Take more pride and ownership in your own work and support the growth and development of others

Working with multiple customers and building relationships that grow their business.

workers get along with each other but all agree that the management is poor

Company believes in a win win environment. When company does well employees are rewarded

Nothing but my peers and customers.

No weekends. Peers are usually good to work with.

Focus on the customer and work life balance!

Management and leadership. Please Eric help us.

Management needs to be more personal, more face to face meetings for information sharing, less videos that are like commercials aimed at their staff.

This company asked me my professional opinion on scenarios, which has really helped me in the field doing sales

A lot of questions very thorough

The chance to meet higher ups

They make it seem like they dont need talented IT support in remote areas

The interviewer was easy to talk to.

Get newer and more professional human resource associates.

Customer, peer and immediate manager interaction .

Having a successful team and a happy environment

The feedback our customers provide.

Happy to do my grwd job

Seeing a direct connection between my contribution to the company and the company's success

Safety issues. Someone needs to focus on that

They implemented systems that do not work together, few people understand them, so they are making it worse. And since everything takes 4x longer, it is blamed on the associate when we are behind. Mgt takes no responsibility but puts more pressure on their reports. Wrong people are given authority.

Bad attitudes. Unprofessional service. No one cares anymore.