-100
NPS
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Brand Page
Nasdaq Trader
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About Nasdaq Trader's Brand
Nasdaq Trader is a website that covers the Nasdaq market providing proprietary access to trading liquidity.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
3/5
Pricing
3/5
Customer Service
Nasdaq Trader NPS
Nasdaq Trader's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Nasdaq Trader's customers would recommend using the product based on a scale of -100 to 100.
Nasdaq Trader Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Nasdaq Trader NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2023 -100 | May 2023 | -100 |
Feb 2024 -100 | Feb 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Nasdaq Trader Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Nasdaq Trader users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Nasdaq Trader Product Quality
2.5/5
Nasdaq Trader has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Nasdaq Trader's overall Product Quality score rated by its users and customers.
Nasdaq Trader Product Information
Nasdaq Trader’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://nasdaqtrader.com/
- Company Size
- 1,001-5,000 Employees
Nasdaq Trader Pricing
Nasdaq Trader ROI & Value For Money
3/5
Nasdaq Trader has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Nasdaq Trader's overall ROI score rated by its users and customers.
Nasdaq Trader Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Nasdaq Trader Customer Service
3/5
Nasdaq Trader has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Nasdaq Trader's overall Customer Service score rated by its users and customers.
About Nasdaq Trader's Customer Service
Address
2 Corporate Drive, Shelton, CT 06484
Website
http://nasdaqtrader.com/
Phone Number
+1 212-401-8700
Nasdaq Trader as an Employer
Consumer vs. Employees
Nasdaq Trader scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Nasdaq Trader would recommend the brand to a friend. ENPS measures how likely Nasdaq Trader employees would recommend working at Nasdaq Trader to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
