Nationwide Insurance Employee Reviews
Out of 325 Nationwide Insurance employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Nationwide Insurance improve their work culture. The Customer Support team, with 83% positive reviews, reports the best experience at Nationwide Insurance compared to all other departments at the company. The Sales team offered the most constructive feedback, with 48% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Dedication, Determination, Teachable, Knowledgeable, Successful
Posted a month ago
The culture at Nationwide was the most amazing, it was a small town feeling in a large company.
They are open to innovative ideas and encourage us to explore new opportunities for growth.
Team is great all member are good
They do try to keep us informed of some of the upcoming changes
What does the leadership team need to get better at?
Caring for employees. Listening to employee concerns.
'Leadership' needs to get down in the weeds more with the people who actually do the work. Midlevel and above leadership are essentially cor[porate bean counters
Skip the self serving survey that front line managers coerce employees to inflate the scores
MORE diversity and break the "privileged" concept as birthright to leadership. A Black man with 3 master's works for a white female with a high school education.
It is a Risk averse culture, very heavy handed and takes forever to make decisions. Don't have a clue on talent development and how to nurture and grow talent.
What is the best part about your compensation package?
Annual Bonuses are based on company performance.
They offer multiple insurance options, PTO, and additional benefits that make working there very competitive.
The generous company natch on contributions to 401k
Overall salary is best part of compensation.
Total package overall, pay and PTO
Why do you feel undervalued and what would make you feel better about your compensation?
I feel we do not have enough vacation time. The work hours are very inflexible and we have to use our time off for Dr appointments and caring for family. It's near impossible to plan a vacation due to this.
Better work life balance and just a little more pay
Review from Operations Dept
Family deductible is over $8k, 2022 raise considerably less than promised
Medical benefits require a deductible that essentially makes it a catastrophic loss policy. Dental benefit limits are woefully inadequate given the cost of dental procedures
compared to its competitors, the pay is lower on average
What are some of the best things about your team?
We help one another out when needed
My team is incredibly collaborative. Its full of very smart people who strive to make a difference both in our company and community.
Experience in knowing your market and your client
People specialize in different things
Best group of life insurance underwriters I have ever worked with.
What do your coworkers need to improve and how could you work together better?
They need to be inclusive to those that are older, dress differently, and work as a team not forming cliques.
Review from Customer Support Dept
We don’t meet that much since we are out in the field
Review from Sales Dept
More collaboration would be beneficial, there are far to many things going on which are impacting effective collaboration
Review from Sales Dept
The sales people were ok, but there were too many people who were Nationwide “lifers” who have only had exposure to that company. There is not much acceptance of anything but the Nationwide way. Even if it is not working.
Review from Sales Dept
Focus on skill uplift and changes in the industry
Review from IT Dept
What is most positive about the culture and environment at your company?
Nationwide is very inclusive and has tons of opportunities to change areas if your current one doesn't suit you.
there really is not anything postive
The work culture is diverse.
Supportive of each other and always learning
The mission is straightforward and achievable
What needs to change to make the company culture better?
Not making us go back into office, providing us with working systems so we can efficiently do our work.
Treat all associates equally. Reward performance and ability the same regardless of skin color, etc. Handle promotions the same.
Recognize that there are different ways to produce a good result. Get rid of toxic supervisors.
Review from Customer Support Dept
There are too many changes, and no compensation for any of it. Put your employees first, then you’ll get the customer satisfaction you want,
Review from Customer Support Dept
the boss to be more pro active to heal keep clients
Review from Sales Dept
What did you like most about the interview process?
I am not sure about this
Meeting my manager and director.
Review from Operations Dept
Ability to do virtual interviews in a very personal manner and knowing location wouldn't hold me back from any position.
How engaging and kind the interviewers were.
interviewers were generally friendly during the interviews
What would you improve about your company's interview process?
There aren't any Interviews reviews of Nationwide Insurance yet.
Be the first to contribute a review.
What makes you most happy at work?
My co workers make me happiest
My ability to drive real change and pursue interesting projects.
Communicating with clients, companies, staff, etc
Getting to do the in-depth things for which I was hired
Company car. That's it. Some flexibility during some days.
Review from Operations Dept
What's going wrong and how can it be improved?
Going great for personal lines. Trying to move into mid-level commercial lines with a small account mindset and lack of underwriting skills for that level.
Think things through before setting in motion; give us time to create a solid base and make the appropriate changes to make these things work
Review from IT Dept
A Supervisor can ridicule a good employee without cause. Employees are not protected from a toxic boss.
Review from Customer Support Dept
We need better work life balance
Review from Sales Dept
Better compensation and benefits, more room for growth, more professionalism with management.
Review from Customer Support Dept
What would you most like to see improved at your company?
Benefits for independent agents and higher salary.
Speed to market/DevOps
Review from IT Dept
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