Nelnet Customer Support Department Culture | Comparably
Comparably
Nelnet Claimed Company
A student loan servicer, fiber internet pioneer, real estate investor, and software provider. read more
EMPLOYEE
PARTICIPANTS
137
TOTAL
RATINGS
1233
HR or Marketing? Claim Your Free Employer Account

Nelnet Customer Support Department Culture

On Comparably 7 employees in Nelnet's Customer Support department have rated their company’s overall culture grade a D+ contributing a total of 110 ratings. Most employees in Customer Support department have a minimum of Over 10 Years of work experience and have worked at Nelnet for 5 to 10 Years. Customer Support employees rate the categories Compensation, Happiness, and eNPS the highest while rating Manager, Leadership, and Executive Team the lowest.

Based on users who have contributed to ratings on Comparably the Customer Support department consists of 33% men and 67% women.

FILTER RATINGS BY

Results from 7 Employees in Customer Support, All Genders, All Ethnicities and All Yrs. Experience

Compensation

Top 5% This score puts Nelnet in the Top 5% of similar sized companies on Comparably
A+
89 / 100

Compensation Score at Nelnet is rated an A+ by 4 employees.

Happiness

Top 5% This score puts Nelnet in the Top 5% of similar sized companies on Comparably
A+
81 / 100

Happiness Score at Nelnet is rated an A+ by 4 employees.

eNPS

Top 5% This score puts Nelnet in the Top 5% of similar sized companies on Comparably
A+
60

eNPS at Nelnet is rated an A+ by 5 employees.

Perks And Benefits

Top 10% This score puts Nelnet in the Top 10% of similar sized companies on Comparably
A
82 / 100

Perks And Benefits Score at Nelnet is rated an A by 4 employees.

Team

Top 20% This score puts Nelnet in the Top 20% of similar sized companies on Comparably
B+
78 / 100

Team Score at Nelnet is rated a B+ by 5 employees.

Environment

Top 20% This score puts Nelnet in the Top 20% of similar sized companies on Comparably
B+
73 / 100

Environment Score at Nelnet is rated a B+ by 4 employees.

Work Culture

Top 40% This score puts Nelnet in the Top 40% of similar sized companies on Comparably
B-
70 / 100

Work Culture Score at Nelnet is rated a B- by 5 employees.

Outlook

Bottom 40% This score puts Nelnet in the Bottom 40% of similar sized companies on Comparably
C
63 / 100

Outlook Score at Nelnet is rated a C by 4 employees.

Gender

Bottom 30% This score puts Nelnet in the Bottom 30% of similar sized companies on Comparably
C-
59 / 100

Gender Score at Nelnet is rated a C- by 6 employees.

Meetings

Bottom 35% This score puts Nelnet in the Bottom 35% of similar sized companies on Comparably
C-
54 / 100

Meetings Score at Nelnet is rated a C- by 4 employees.

Retention

Bottom 25% This score puts Nelnet in the Bottom 25% of similar sized companies on Comparably
D+
60 / 100

Retention Score at Nelnet is rated a D+ by 5 employees.

CEO Rating

Bottom 15% This score puts Nelnet in the Bottom 15% of similar sized companies on Comparably
D
55 / 100

CEO Rating at Nelnet is rated a D by 4 employees.

Executive Team

Bottom 5% This score puts Nelnet in the Bottom 5% of similar sized companies on Comparably
F
44 / 100

Executive Team Score at Nelnet is rated a F by 4 employees.

Leadership

Bottom 5% This score puts Nelnet in the Bottom 5% of similar sized companies on Comparably
F
43 / 100

Leadership Score at Nelnet is rated a F by 4 employees.

Manager

Bottom 5% This score puts Nelnet in the Bottom 5% of similar sized companies on Comparably
F
40 / 100

Manager Score at Nelnet is rated a F by 4 employees.

Professional Development

N/A

More Ratings are Needed
Anonymously rate your experience at Nelnet to calculate Professional Development Score

Office Culture

N/A

More Ratings are Needed
Anonymously rate your experience at Nelnet to calculate Office Culture Score

Diversity

N/A

More Ratings are Needed
Anonymously rate your experience at Nelnet to calculate Diversity Score

Other Departments at Nelnet

Office Culture at Nelnet Locations

×
Rate your company