Neptune Retail Solutions Employee Reviews
Out of 25 Neptune Retail Solutions employee reviews, 48% were positive. The remaining 52% were constructive reviews with the goal of helping Neptune Retail Solutions improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Good focus, good product development and or company acquistions.
What does the leadership team need to get better at?
Not thinking that they know it all. High turnover rate and low retention because people are overworked and under appreciated.
Communicating and trusting their team. Valuing input
What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
Bases comp is pretty good. But pay us the commission that is owed. It feels criminal.
Comp increases only come with increased responsibilities or promotions. Low salary for most operation based roles with little opportunity to grow or even get inflation based annual increases. Sales comp packages are great but the support staff is undervalued and underpaid
You get the same compensation and consideration if you over perform as you do if you don't perform at all.
What are some of the best things about your team?
The day to day people are smart and hard working
Great team support and colaboration
What do your coworkers need to improve and how could you work together better?
Better understanding and communication for *how* to do certain things, instructions are left unclear sometimes.
Communicate with each other regularly.
What is most positive about the culture and environment at your company?
Teamwork and finding solutions to problems
What needs to change to make the company culture better?
Lack of fear of losing your job.
What did you like most about the interview process?
It was streamlined and straight forward
it was fine not much to say about it
They had multiple video calls and checked in plenty of times, they stayed on top of it and kept me in the loop.
It was actually fun, getting to know people and having interesting technical conversation.
What would you improve about your company's interview process?
In person interview would be more productive.
What makes you most happy at work?
That I can listen to music, and I enjoy walking around to do the organizing tasks a lot. It's satisfying.
my coworkers and the work that I do
What's going wrong and how can it be improved?
Jobs arent done correctly because of lack of communication. No colaboration between the field and sales
Treat their employees with respect.
What do you like best about your company?
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What would you most like to see improved at your company?
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