100
NPS
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Neurology Associates, P.C.
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About Neurology Associates, P.C. Brand
Neurology Associates, P.C. is an independent neurology group based in Sioux Falls, South Dakota.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Neurology Associates, P.C. NPS
Neurology Associates, P.C.'s Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Neurology Associates, P.C.'s customers would recommend using the product based on a scale of -100 to 100.
Neurology Associates, P.C. Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Neurology Associates, P.C. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 100 | Apr 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Neurology Associates, P.C. Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Neurology Associates, P.C. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Neurology Associates, P.C. Product Quality
5/5
Neurology Associates, P.C. has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Neurology Associates, P.C. overall Product Quality score rated by its users and customers.
Neurology Associates, P.C. Product Information
Neurology Associates, P.C.’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 1-10 Employees
Industry
Tech
Biotech and Pharmaceuticals
Healthcare
Neurology Associates, P.C. Pricing
Neurology Associates, P.C. ROI & Value For Money
5/5
Neurology Associates, P.C. has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Neurology Associates, P.C. overall ROI score rated by its users and customers.
Neurology Associates, P.C. Customer Satisfaction (CSAT)
Neurology Associates, P.C. Customer Satisfaction (CSAT) Score
100 / 100
Neurology Associates, P.C. has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Neurology Associates, P.C. Customer Service
5/5
Neurology Associates, P.C. has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Neurology Associates, P.C. overall Customer Service score rated by its users and customers.
About Neurology Associates, P.C.'s Customer Service
Address
1301 S Cliff Ave #506, Sioux Falls, SD 57105
Website
http://www.neurologyassociatessd.com/
Phone Number
(605)335-0844
Neurology Associates, P.C. as an Employer
Consumer vs. Employees
Neurology Associates, P.C. scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Neurology Associates, P.C. would recommend the brand to a friend. ENPS measures how likely Neurology Associates, P.C. employees would recommend working at Neurology Associates, P.C. to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
