New York Life Insurance Company Culture | Comparably
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Hi, we're New York Life, America's largest mutual life insurance company.* We provide insurance, investment and retirement solutions along with expert guidance to help you achieve lifelong financial well being. For all of life's milestones, we're here for you, your family, and your business. As a mutual company owned by our clients, we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’ll always aim to provide up-to-date information about the operations and actions of our business—which, when you’re a participating policy owner, really is your business. read more
EMPLOYEE
PARTICIPANTS
181
TOTAL
RATINGS
1438

New York Life Insurance Company Company Culture

New York Life Insurance Company Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.6/5

Top Rated Culture Dimensions

New York Life Insurance Company CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Theodore Mathas New York Life Insurance Company's CEO
Theodore Mathas
85 /100

Diversity at New York Life Insurance Company

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at New York Life Insurance Company have rated Team, CEO Rating, and Outlook as the highest categories they have scored

Women at New York Life Insurance Company

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at New York Life Insurance Company have rated Compensation, Team, and Executive Team as the highest categories they have scored

New York Life Insurance Company eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 10%Top 10% of Similar Size Companies on Comparably

Recommend to a Friend?

34

New York Life Insurance Company employees are 34% more likely to recommend New York Life Insurance Company as a great place to work

55%Promoters
24%Passives
21%Detractors

Working at New York Life Insurance Company

Working at New York Life Insurance Company is rated highly by 181 employees, across various culture dimensions. New York Life Insurance Company employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting New York Life Insurance Company’s culture in the Top 5% compared to similar sized companies on Comparably. See below in detail how working at New York Life Insurance Company was rated by employees.

Overall Company Culture at New York Life Insurance Company

A+

Overall Company Culture at New York Life Insurance Company is rated A+

Last updated 6 days ago

Top
5%

New York Life Insurance Company ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 181 Employees

View Results
0
20
40
60
80
100
Customer Support
89
Customer Support89
HR
85
HR85
Finance
83
Finance83
Sales
77
Sales77
IT
76
IT76

New York Life Insurance Company Employee Reviews

Out of 190 New York Life Insurance Company employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping New York Life Insurance Company improve their work culture.

89%
11%
Positive Reviews89%
Constructive Feedback11%

Positive Reviews From New York Life Insurance Company Employees

  • What is most positive about the culture and environment at your company?
    It’s a pretty good work/life balance. The training is engaging and the possibilities you could have there career wise are promising. But once you’re in a role you have to really excel at the tasks and really netw
  • What is the best part about your compensation package?
    It’s not the most but also not the least. It’s pretty stand
  • What did you like most about the interview process?
    Multiple interviews by multiple people

Constructive Feedback From New York Life Insurance Company Employees

  • What needs to change to make the company culture better?
    Underwriting is honestly complicated and the head of is one of the problems
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Better % under cases, and recognitions
  • What does the leadership team need to get better at?
    Operations process is to complicated and long, underwriting, company needs to check unflexibilities

New York Life Insurance Company Company Information

New York Life Insurance Company Mission, Vision & Values

New York Life Insurance Company Mission Statement

Hi, we're New York Life, America's largest mutual life insurance company.* We provide insurance, investment and retirement solutions along with expert guidance to help you achieve lifelong financial well being. For all of life's milestones, we're here for you, your family, and your business. As a mutual company owned by our clients, we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’ll always aim to provide up-to-date information about the operations and actions of our business—which, when you’re a participating policy owner, really is your business.

New York Life Insurance Company Vision Statement

As a New York Life agent and Registered Representative for NYLIFE Securities LLC, my vision is to provide counsel designed to help you make prudent financial decisions that are in harmony with your goals and to deliver personal satisfaction and lasting peace of mind.

New York Life Insurance Company Values

  • Integrity
  • Humanity and financial strength
  • Delivering on our long term promises to our customers.

Sustainability and Corporate Social Responsibility at New York Life Insurance Company

New York Life Real Estate Investors (“NYLREI”) believes that investment principles that incorporate environmental, social and governance (“ESG”) best practices will generate favorable relative returns for our clients over the long term. To uphold our core values, NYLREI is committed to act as a responsible corporate citizen within the communities we serve while reducing our environmental impact. By adhering to these principles and through continuous investment in the development and growth of our employees, we seek to deliver high-quality products and services to our investors, tenants and customers.

Recognizing that sustainability is a continuous process rather than a timebound project, NYLREI is committed to the ongoing responsible use of our natural resources in delivering products and services to our varied stakeholders. NYLREI is a member of Global Real Estate Sustainability Benchmark (GRESB) and has chosen this platform as the primary tool to assess the sustainability performance of its real estate portfolios.

New York Life' s mission is to provide financial security and peace of mind through our products and services. The long-term view and core values of humanity, integrity and financial strength associated with that mission underscore our Company's genuine concern for the markets and environments in which we do business.

Every decision we make, every action we take has one overriding purpose: To be here when our customers need us.
In that spirit, and recognizing that environmental sustainability is a continuous process rather than a time-bound project, we are committed to making the most appropriate and responsible use of our natural resources in delivering products and services to our customers, now and in the future.

Aspirations

New York Life has long supported programs related to environmental sustainability in the workplace. In that regard, we aspire to reduce our greenhouse gas emissions by:

Reducing energy consumption associated with operating our buildings, data centers and other technology
Employing electronic communication in lieu of print when permitted, appropriate and feasible
Adhering to or exceeding applicable recycling guidelines in the communities where we do business
Encouraging our employees to embrace these environmentally friendly behaviors

As a mutual company, with no investors or outside owners, New York Life is uniquely aligned with our clients’ interests and priorities. We deeply appreciate the difference we can make in the lives of individuals and families, both in the work we do every day and our commitment to the communities where we work and live.

With over 20,000 New York Life employees and agents, in over 120 offices throughout the country, we understand and embrace our social responsibility. On any given day, you’ll find us volunteering at schools, on sports fields, and wherever needed, participating in The New York Life Foundation’s initiatives.

Headquarter51 Madison Avenue
10010
United States of America
Websitewww.newyorklife.com/
Tel800-695-9873
Company StatusPrivate
Social Sites

New York Life Insurance Company Competitors

New York Life Insurance Company competitors include MetLife, Prudential, MassMutual Financial Group, and Allstate. New York Life Insurance Company ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how New York Life Insurance Company compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    New York Life Insurance Company's Logo
    New York Life Insurance Company
    4.6/5
  2. #2
    MetLife's Logo
    MetLife
    4.2/5
  3. #3
    Prudential's Logo
    Prudential
    4.2/5
  4. #4
    MassMutual Financial Group's Logo
    MassMutual Financial Group
    3.8/5
  5. #5
    Allstate's Logo
    Allstate
    3.4/5
  • Culture Video

New York Life Insurance Company Employees

New York Life Insurance Company has 24671 employees. 181 employees at New York Life Insurance Company have reviewed New York Life Insurance Company across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.

Overall, the 181 New York Life Insurance Company employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at New York Life Insurance Company are pleased with their total compensation at New York Life Insurance Company, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at New York Life Insurance Company are extremely happy with their team. 181 Participants grade the quality of their coworkers an A+. The majority believe the meetings at New York Life Insurance Company are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at New York Life Insurance Company believe the environment at New York Life Insurance Company is positive. Most Participants believe the pace of work at New York Life Insurance Company is comfortably fast. About 61% of the employees at New York Life Insurance Company work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at New York Life Insurance Company are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
New York Life Insurance Company employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at New York Life Insurance Company report the work pace is comfortably fast
Work Pace
A Day in the Life
90% of New York Life Insurance Company employees look forward to interacting with their team every day
Coworkers
A Day in the Life
New York Life Insurance Company employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of New York Life Insurance Company employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
New York Life Insurance Company employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
87% of New York Life Insurance Company employees call their work environment positive
Environment

Joining New York Life Insurance Company - Employee Onboarding

The prevailing opinion from employees about joining New York Life Insurance Company is that the company was unprepared on their first day. New York Life Insurance Company employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

New York Life Insurance Company KPIs and OKRs

At New York Life Insurance Company 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of New York Life Insurance Company's KPIs and OKRs is essential for its success. Out of 3 New York Life Insurance Company employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

New York Life Insurance Company CEO & Leadership

New York Life Insurance Company CEO - Theodore Mathas

Theodore Mathas New York Life Insurance Company's CEO
85 /100

Theodore’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably. New York Life Insurance Company’s CEO is highly regarded especially by employees with Entry Level experience, employees in the Customer Support department, and employees in the HR department. However, employees in the Finance department, employees with 6 to 10 Years experience, and employees with Over 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to New York Life Insurance Company’s competitors, Theodore Mathas ranks right above MetLife CEO Michel A. Khalaf. Under Mathas’s leadership, New York Life Insurance Company employee respondents are most happy about their Executive Team and the company’s Leadership. Professional Development and Perks And Benefits are two areas, according to respondents, where New York Life Insurance Company could stand to see real improvement.

New York Life Insurance Company Leadership

The New York Life Insurance Company Executive Team is rated an “A+” and led by CEO Theodore Mathas, Executive Vice President, Chief Investment Officer & Head of Asset Management Tony Malloy, and Executive Vice President, Chief Legal Officer & General Counsel Sheila Davidson

  • Theodore Mathas  CEO / President

    Theodore Mathas CEO / President

    Theodore Mathas serves as the CEO / President of New York Life Insurance Company.

  • Tony Malloy Executive Vice President, Chief Investment Officer & Head of Asset Management

    Tony Malloy serves as the Executive Vice President, Chief Investment Officer & Head of Asset Management of New York Life... read more

  • Sheila Davidson Executive Vice President, Chief Legal Officer & General Counsel

    Sheila Davidson serves as the Executive Vice President, Chief Legal Officer & General Counsel of New York Life Insurance... read more

  • Michael Higgins Corporate Vice President - Marketing Operations

    Michael Higgins serves as the Corporate Vice President - Marketing Operations of New York Life Insurance Company.... read more

  • Randy Gonzalez Vice President, Corporate Finance and Head of Finance Transformation

    Randy Gonzalez serves as the Vice President, Corporate Finance and Head of Finance Transformation of New York Life... read more

  • Brian Smith Vice President - Information Technology

    Brian Smith serves as the Vice President - Information Technology of New York Life Insurance Company. Brian started at... read more

  • Michelle Hillery Corporate Vice President, Corporate Technology, Head of Architecture, Innovation and Engineering

    Michelle Hillery serves as the Corporate Vice President, Corporate Technology, Head of Architecture, Innovation and... read more

  • Isabel Dunphy Corporate Vice President, Product & Marketing Strategy

    Isabel Dunphy serves as the Corporate Vice President, Product & Marketing Strategy of New York Life Insurance Company.

  • Kari Axberg VP, Consumer and Brand Marketing

    Kari Axberg serves as the VP, Consumer and Brand Marketing of New York Life Insurance Company. Kari started at New York... read more

New York Life Insurance Company Salaries

How much does New York Life Insurance Company pay?

How much do people at New York Life Insurance Company get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at New York Life Insurance Company is $136,855, or $65 per hour, while the estimated median salary is $146,417, or $70 per hour.

At New York Life Insurance Company, the highest paid job is a Director of Sales at $229,133 annually and the lowest is a Desktop Support at $43,000 annually. Average New York Life Insurance Company salaries by department include: Finance at $91,126, Business Development at $160,196, IT at $92,805, and Admin at $69,889. Half of New York Life Insurance Company salaries are above $146,417.

75 employees at New York Life Insurance Company rank their Compensation in the Top 10% of similar sized companies in the US (based on 222 ratings) while 70 employees at New York Life Insurance Company rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 73 ratings).

Salaries contributed from New York Life Insurance Company employees include job titles like Business Analyst, Director of Operations, Admin Assistant, and Financial Analyst. Comparably data has a total of 10 salary records from New York Life Insurance Company employees.

Last updated months ago.

1st Percentile
$77k
$77k1st Percentile
17th Percentile
$112k
$112k17th Percentile
33rd Percentile
$137k
$137k33rd Percentile
50th Percentile
$194k
$194k50th Percentile
67th Percentile
$239k
$239k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$304k
$304k100th Percentile
$136,855*
Average Compensation
$146,417*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

New York Life Insurance Company Salaries by City

New York Life Insurance Company Salaries by Department

Explore New York Life Insurance Company Salaries

Diversity & Inclusion at New York Life Insurance Company

Diverse employees at New York Life Insurance Company score the company 75/100 across various culture categories, placing New York Life Insurance Company in the Top 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at New York Life Insurance Company across various culture dimensions.

Our diversity and inclusion policies go hand in hand with our mission to provide financial security and peace of mind for all our policy owners. In fact, our mutual success depends on a true culture of inclusion that reflects the communities we serve.,,

Ranked Culture the Highest

Women 96/100
Department - Sales
Men 85/100
Department - HR
Diverse Employees 87/100
Department - Sales

Ranked Culture the Lowest

Women 86/100
Tenure - Less Than 1 Year
Men 69/100
Department - Sales
Diverse Employees 75/100
Tenure - Less Than 1 Year

New York Life Insurance Company Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

New York Life Insurance Company PTO

New York Life Insurance Company's PTO and Vacation policy typically gives 20-30 days off a year with 0% of employees expected to be work free while out of office. Paid Time Off is New York Life Insurance Company's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. New York Life Insurance Company's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes100%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo100%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

New York Life Insurance Company Careers

New York Life Insurance Company Jobs

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H1B Visa

In 2019, New York Life Insurance Company applied for 72 H1B visas. Of the work permits applied for, 99% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at New York Life Insurance Company unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

New York Life Insurance Company has a total of 24671 employees

72
Total Applied
  • 99% Granted (71 out of 72)
  • 0% Denied ( out of 72)
  • 1% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 72)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 72)

This data was calculated using publicly sourced data from OFLC Performance Data

Let New York Life Insurance Company Know You Want To Work There

Overview of Candidates Interested in New York Life Insurance Company on Comparably

Candidates By Department

All Industries
80%
Customer Support
20%

Candidates By Location

New York City
60%
Chicago
40%

Frequently Asked Questions regarding New York Life Insurance Company

What is New York Life Insurance Company address?

New York Life Insurance Company location is at 51 Madison Avenue

Who is the CEO of New York Life Insurance Company?

New York Life Insurance Company CEO is Theodore Mathas, their score by employees is 85

What is New York Life Insurance Company eNPS?

The eNPS for New York Life Insurance Company is 34

What is the salary for UI/UX Designer in New York Life Insurance Company?

UI/UX Designer average salary in the US is 107k

What are the salaries in the Operations in New York Life Insurance Company?

The average salaries for Operations in New York Life Insurance Company is 111k

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