Norwegian Cruise Line

Norweigian Cruise Line is a travel company that takes customers to exotic destinations using cruise ships. read more

EMPLOYEE PARTICIPANTS: 257

TOTAL RATINGS: 1225

CEO: Frank Del Rio

Norwegian Cruise Line Customer Success Department Culture

On Comparably 3 employees in Norwegian Cruise Line's Customer Success department have rated their company’s overall culture grade a B contributing a total of 54 ratings. Most employees in Customer Success department have a minimum of 3 to 6 Years of work experience and have worked at Norwegian Cruise Line for 2 to 5 Years. Customer Success employees rate the categories eNPS, Meetings, and Team the highest while rating Environment, Outlook, and Work Culture the lowest.

Based on users who have contributed to ratings on Comparably the Customer Success department consists of 62% men and 38% women.

eNPS

Top 10% This score puts Norwegian Cruise Line in the Top 10% of similar sized companies on Comparably

eNPS at Norwegian Cruise Line is rated an A by 3 employees.

Meetings

Top 20% This score puts Norwegian Cruise Line in the Top 20% of similar sized companies on Comparably

Meetings Score at Norwegian Cruise Line is rated a B+ by 3 employees.

Team

Top 25% This score puts Norwegian Cruise Line in the Top 25% of similar sized companies on Comparably

Team Score at Norwegian Cruise Line is rated a B by 3 employees.

Retention

Top 25% This score puts Norwegian Cruise Line in the Top 25% of similar sized companies on Comparably

Retention Score at Norwegian Cruise Line is rated a B by 3 employees.

Compensation

Top 30% This score puts Norwegian Cruise Line in the Top 30% of similar sized companies on Comparably

Compensation Score at Norwegian Cruise Line is rated a B by 3 employees.

Happiness

Top 35% This score puts Norwegian Cruise Line in the Top 35% of similar sized companies on Comparably

Happiness Score at Norwegian Cruise Line is rated a B by 3 employees.

Perks And Benefits

Top 40% This score puts Norwegian Cruise Line in the Top 40% of similar sized companies on Comparably

Perks And Benefits Score at Norwegian Cruise Line is rated a B- by 3 employees.

CEO Rating

Top 40% This score puts Norwegian Cruise Line in the Top 40% of similar sized companies on Comparably

CEO Rating at Norwegian Cruise Line is rated a B- by 3 employees.

Manager

Top 40% This score puts Norwegian Cruise Line in the Top 40% of similar sized companies on Comparably

Manager Score at Norwegian Cruise Line is rated a B- by 3 employees.

Leadership

Top 40% This score puts Norwegian Cruise Line in the Top 40% of similar sized companies on Comparably

Leadership Score at Norwegian Cruise Line is rated a B- by 3 employees.

Executive Team

Top 40% This score puts Norwegian Cruise Line in the Top 40% of similar sized companies on Comparably

Executive Team Score at Norwegian Cruise Line is rated a B- by 3 employees.

Work Culture

Top 50% This score puts Norwegian Cruise Line in the Top 50% of similar sized companies on Comparably

Work Culture Score at Norwegian Cruise Line is rated a C+ by 3 employees.

Outlook

Top 50% This score puts Norwegian Cruise Line in the Top 50% of similar sized companies on Comparably

Outlook Score at Norwegian Cruise Line is rated a C+ by 3 employees.

Environment

Bottom 30% This score puts Norwegian Cruise Line in the Bottom 30% of similar sized companies on Comparably

Environment Score at Norwegian Cruise Line is rated a C- by 3 employees.

Professional Development

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Office Culture

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Gender

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Diversity

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