Mike Qualley — COO at NWN | Comparably
NWN Claimed Company
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai. read more
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EMPLOYEE
PARTICIPANTS
419
TOTAL
RATINGS
12100
Mike Qualley — COO at NWN

Mike Qualley — COO at NWN

Executive Bio

Mike Qualley is Chief Operating Officer at NWN, North America’s leading provider of AI-powered technology solutions for the modern workplace. At NWN, Mike oversees all operational aspects of the business, including offering operations, sales order management, business operations, warehouse operations, logistics, and internal business systems and analytics. He leads initiatives to unify and optimize these functions, ensuring seamless delivery, operational excellence, and the highest standards of quality and customer satisfaction across NWN’s rapidly expanding platform.

With more than 30 years of experience in technology operations and services, Mike is recognized for his ability to scale organizations, integrate complex systems, and deliver operational excellence. His leadership has been central to building high-performing teams, optimizing supply chain and logistics operations, and implementing advanced analytics to improve service quality and profitability. He has overseen large-scale technology deployments for Fortune 500 clients and has a proven track record of elevating customer satisfaction and Net Promoter Scores through operational innovation.

Throughout his career, Mike has played a pivotal role in driving growth and transformation at leading technology firms. As Executive Vice President of Data, Digital & Security at Sirius Computer Solutions (a CDW company), he led the Technology Solutions Group and Solutions Operations teams, helping to guide the company through

Executive Team Culture Ratings from NWN Employees

TOP
5%
NWN's Executive Team scores in the Top 5%
of similar sized companies on Comparably
Who ranks the Executive Team the highest?
Department - Marketing 100/100
Department - Executive 99/100
Department - HR 98/100
Who ranks the Executive Team the lowest?
Ethnicity - African American/Black 85/100
Department - IT 87/100
Department - Finance 88/100

NWN's Executive Team at a Glance

Based on 829 ratings, NWN's employees are very satisfied with their Executive Team and give them an “A+” or 93/100. On average, Men provided higher ratings for their Executive Team compared to Women. Also, the Marketing department thinks more highly of the Executive Team relative to the IT department.

NWN's Executive Team ranks in the Top 5% of other companies in Boston and Top 5% of other companies on Comparably that also have 1,001-5,000 Employees.

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