Ocrolus Employee Reviews
Out of 544 Ocrolus employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Ocrolus improve their work culture. The Finance team, with 96% positive reviews, reports the best experience at Ocrolus compared to all other departments at the company. The Product team offered the most constructive feedback, with 17% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Super sales focused and less product focused. Makes client interactions difficult from Sales to CS.
Review from Customer Success Dept
clear objectives, prioritizations, and explicit plans.
Review from Product Dept
Get better at understanding how is doing the work and attribute appreciation to the right people.
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I mean, I've worked here for a long time and I'm still one of the lowest paid people here
Review from HR Dept
Need compensation revision as per market standards
Review from Product Dept
Fair pay for my work, verbal recognition, Positive feedback on performance, opportunities for advancement
Review from Finance Dept
Less compensation compared to amount of workload in India and difficulties that I have to undergo to manage timezone differences with US and team members in India
Review from Engineering Dept
We need to have regular comp reviews as part of performance reviews. There is no official forum to discuss comp, making it difficult to raise concerns or ask questions. Moreover, as a Series C company that's vested in keeping talent, it's time to start doing even a modest a 401k match.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
We need to improve our sense of a common goal. We are becoming somewhat disjointed as we grow
Review from Sales Dept
They need to socialize more and need to appreciate each other efforts.
Review from HR Dept
They should try to retain the process explained to them by noting it down or recording the meeting instead of multiple iterations of the same thing
Review from Engineering Dept
What needs to change to make the company culture better?
Please do not hire people in middle management (between Director level and CXO) who have fixed mindset, are not open to learn anything new and are just process and framework oriented and cannot lead by example.
Review from Engineering Dept
Company is too much focused on update/review meetings & structure of meetings, trying to push a common format on everyone like people in an assembly line performing their role. This kind of processes does not provide me flexibility & time to think creatively and do something better than expectations
Review from Engineering Dept
Our company has ownership as a value but they should give employees enough freedom to take ownership in the assigned tasks and there should be less micromanagement.
Review from HR Dept
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Stuck with things due to bureaucracy and lot of meetings introduced by new Director without any value addition.
Review from Engineering Dept
Nothing is going wrong.. everthing is improving day by day.. but needs to chnage the working environment.. as I previously mentioned that while working in office.. I didnt get positive vibe..
Not enough attention paid by execs on the issues that are critical to clients. Client satisfaction does not seem attainable.
Review from Customer Success Dept
lack of leadership in making tradeoffs and priorities. lack clear lines of responsibility
Review from Product Dept
What would you most like to see improved at your company?
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