B
75/100
Comparably Awards
Ontellus Claimed Company
Ontellus empowers insurance carriers, self-insured corporations and law firms to reduce costs, make informed decisions and accelerate claims resolution. As the nation’s largest, privately-held records retrieval provider, Ontellus leverages decades of experience and cutting-edge technology to deliver impactful products and client-centric services within industry-leading turnaround times. read more
Ontellus Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Learning new skills and sharing knowledge with peers and colleagues, either by training individuals on how to perform or fine-tune tasks, or assisting individuals with problems that I am equipped to solve.
Review from IT Dept
Satisfying clients during difficult situations.
Review from Executive Dept
Interacting with clients, new and current, is always the highlight of my days. Guiding new clients through our products, and current clients through reports, is enjoyable. I also look forward to working with my team every day!
Review from Customer Success Dept
Providing excellent results and working as a team.
the people and atmosphere and teamwork
Review from Customer Success Dept
Pushing to exceed my daily goals
The people and culture and future of the company
Having positive people around me
I find that it is challenging and never boring
Review from Customer Success Dept
I LIKE TO STAY BUSY
Review from Executive Dept
I feel comfortable with asking my leads for help and my co-worker. We are truly a team.
Review from Admin Dept
I love the people I work with. When we accomplish something it feels motivating and encouraging.
Review from Customer Success Dept
Interacting with my team makes me most happy at work.
Review from Finance Dept
Interacting with my team daily.
Review from Operations Dept
Helping other depts. with problem solving. Having specific tasks to do on a daily basis
Review from Operations Dept
finishing my work at the end of the day.
Review from Product Dept
Doing well for our customers and our team mates
Review from Executive Dept
Going into the office and working around my peers
Review from Customer Success Dept
The variety of things I am able to work on
Review from IT Dept
Seeing everybody smile and being active.
Review from Operations Dept
What's going wrong and how can it be improved?
Employee compensation is the biggest issue.
Review from Operations Dept
Better pay and incentives would be amazing
Review from IT Dept
the level of understanding the new hires have is minimal, senior employees are not being promoted and people are being hired off of the street to do jobs that others can easily do, there are not enough knowledgeable employees left to train incoming employees so they are getting improper training.
Review from Operations Dept
Better structure is needed, more leadership less divide
More money, more hours. Please.
Review from Operations Dept
In the past I would be happy with coming to work. Now I feel anxious and stressed since half our team has been let go. The extra work is hard.
Review from Customer Success Dept
High stress, low reward. Beyond the base salary there is not much incentive to be a better employee through training or workshops. There are no clear objectives to work to or improve on other than do better. The hope of it improving is good but wont last without deep, core culture changes.
Review from Finance Dept
I like having some challenges at work, and I do not have those anymore. I also dread the nonsense that is sure to arrive as order management alerts, or emails that do not provide necessary information, blame OM for problems caused by incomplete work in other divisions.
Review from Operations Dept
we are underpaid, and when I say this, I mean the del taco down the street pays their workers better. feels like were in detention unable to look at our phones 8 hours a day to be underpaid. unless they need us to use our phones and then its ok and i do not remember getting paid to use mine ever.
Review from Operations Dept
Work life balance needs work. How can the org improve the experience of an employee? Cut our hours, raise our pay, pay for our benefits as opposed to passing the cost onto us, give us employees a stake in the org. Move us away from just here for the paycheck and into a partnership role.
Review from Operations Dept
need consistency in workload expectations and deliverables.
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of Ontellus yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Ontellus yet.
Be the first to contribute a review.
×