Ontellus Employee Reviews

Ontellus has been a forward-thinking workplace during the pandemic and beyond, adapting to novel ways in which the workforce has evolved.

Review from IT Dept

Overall, my experiences have been mostly positive at my organization. With recent positions that have been eliminated, I am very insecure about my position as well as others in my organization.

Review from Executive Dept

From the time I started until now a lot has changed. It's concerning. Big decisions made with not much thought. There is a lot of secrecy and then when something big happens it isn't discussed or it's mentioned in passing with no explanation. I now wonder if they'll decide they have no use for me.

Review from Operations Dept

I have worked many years at this company, and consider it to be the one plan to retire from in the far future. I love my work, our clients, the environment, and my team and peers. However, with new roles and many changes occurring, I'm nervous about the company's direction and plans for the future.

Review from Customer Success Dept

This has been a great opportunity to be part of a professional environment.

The leadership team has clearly defined goals and values, and are largely transparent in sharing these with the Ontellus community at large. As such, our Ontellus peers and colleagues share a unified vision of the company.

Review from IT Dept

Appreciate their approach to management (macro vs. micro).

Review from Executive Dept

My manager is genuine and honest about my work performances and cares about my well-being.

Review from Customer Success Dept

Reaches out company wide for feedback.

we all work as a team including the managers. No one portrays themselves as being better or higher then the other.

Review from Customer Success Dept

The leadership team needs to improve how info is shared. It was previously stated in the September town hall that no one would be laid off and that offshore would be the first to go. Then 2 months later many employees are gone. No one has discussed it weeks later and now I am worried about my job.

Review from Operations Dept

Employee appreciation and recognition. Pay

Review from Operations Dept

Continuous encouragement and supportiveness and some form of treats always make any human being feel motivated.

Review from Customer Success Dept

Offer incentives for people who take leadership and do the work of 2 or 3 people and who pick that slack up.

Review from IT Dept

making employees feel valued through feedback, equal pay to equal level co-workers, fair pay

Review from Operations Dept

Pleased with the amount of PTO that is available to me; I don't tend to take much PTO, but it is nice to know that I could take a week off if I really needed to.

Review from IT Dept

Customary benefits, the company is always looking for ways to provide better.

insurance and vacation days and the number of holidays we get off

Review from Customer Success Dept

I believe we have good insurance

Review from Customer Success Dept

PTO and Insurance benefits choices

In comparing our compensation to that of my peers, it's clear that my position is undercompensated.

Review from Executive Dept

My pay is the same rate as it was with a previous company over a decade ago. I have more knowledge and expertise than I did back then but the same pay. The cost of living has increased significantly but the pay has not. In my time here I have seen my rent increase by 30% and groceries by over 10%.

Review from Operations Dept

There are no special benefits and no incentives for those who have long-standing tenure with the company. I do not qualify for perk spots either. While it is a nice bonus to pick a prize once every two or so years, this is not a great incentive to acknowledge and reward longevity on an annual basis.

Review from Customer Success Dept

Not getting paid enough money

The cost of living has gone up tremendously so an increase would be good, dept bonus/perk, Christmas Bonus, or paid garage parking or perks given to help reduce the cost some.

Review from Admin Dept

Our team approaches shared goals with good cheer and a willingness to work together.

Review from IT Dept

Very supportive, engaging, and knowledgeable.

Review from Executive Dept

They are an extraordinarily friendly, hardworking group of people that I care very much about. They are dedicated to their roles and happy to assist others on their team when help is needed. I enjoy talking to them every day!

Review from Customer Success Dept

Outgoing and professional. Employees strive to produce excellent results. Feels like a family.

we all work together and cover for each other when we are short staffed or on vacation. We help each other on busy days. GREAT team where I am.

Review from Customer Success Dept

Some personalities cannot be improved especially if those employees have been there as veteran or senior employees. More supportive and less strong criticisms, but not everyone needs major improvement in attitudes.

Review from Customer Success Dept

I feel that we need to hire better qualified workers, the newest incoming employees do not pick up the information, nor have the computer basics as they should. It seems as if the standard of employee has decreased.

Review from Operations Dept

Doesn't really apply. I'm on my own.

Review from Operations Dept

It can be very surprising how little other departments do not understand the overall process and can't understand what other departments do and how it effects them or how they not doing something correctly or following the established process makes problems down the line.

Review from Customer Success Dept

Ontellus promotes diversity and inclusion, and our peers and colleagues go to good lengths to ensure that people feel welcome and included.

Review from IT Dept

We truly seem to care about our customers, and strive to deliver overall client satisfaction.

Review from Executive Dept

All of us are dedicated to making the most out of every day. If there's an issue, we don't sit on it. If the issue involves multiple people, then we all talk through it to get it resolved ASAP. We work as a team and leave no room for miscommunication, which in the end makes us feel accomplished.

Review from Customer Success Dept

Safe working environment for all employees.

very friendly atmosphere at our location. diversified and relaxed. casual dress code which is very nice

Review from Customer Success Dept

there is a huge divide within departments and not enough structure. People seem to be task extra work helping other departments but are not doing things properly causing more work. I think just overall team building as well

Learning new skills and sharing knowledge with peers and colleagues, either by training individuals on how to perform or fine-tune tasks, or assisting individuals with problems that I am equipped to solve.

Review from IT Dept

Satisfying clients during difficult situations.

Review from Executive Dept

Interacting with clients, new and current, is always the highlight of my days. Guiding new clients through our products, and current clients through reports, is enjoyable. I also look forward to working with my team every day!

Review from Customer Success Dept

Providing excellent results and working as a team.

the people and atmosphere and teamwork

Review from Customer Success Dept

Employee compensation is the biggest issue.

Review from Operations Dept

Better pay and incentives would be amazing

Review from IT Dept

the level of understanding the new hires have is minimal, senior employees are not being promoted and people are being hired off of the street to do jobs that others can easily do, there are not enough knowledgeable employees left to train incoming employees so they are getting improper training.

Review from Operations Dept

Better structure is needed, more leadership less divide

More money, more hours. Please.

Review from Operations Dept