Ontellus Employee Reviews

The leadership team needs to improve how info is shared. It was previously stated in the September town hall that no one would be laid off and that offshore would be the first to go. Then 2 months later many employees are gone. No one has discussed it weeks later and now I am worried about my job.

Review from Operations Dept

Employee appreciation and recognition. Pay

Review from Operations Dept

Continuous encouragement and supportiveness and some form of treats always make any human being feel motivated.

Review from Customer Success Dept

Offer incentives for people who take leadership and do the work of 2 or 3 people and who pick that slack up.

Review from IT Dept

making employees feel valued through feedback, equal pay to equal level co-workers, fair pay

Review from Operations Dept

In comparing our compensation to that of my peers, it's clear that my position is undercompensated.

Review from Executive Dept

My pay is the same rate as it was with a previous company over a decade ago. I have more knowledge and expertise than I did back then but the same pay. The cost of living has increased significantly but the pay has not. In my time here I have seen my rent increase by 30% and groceries by over 10%.

Review from Operations Dept

There are no special benefits and no incentives for those who have long-standing tenure with the company. I do not qualify for perk spots either. While it is a nice bonus to pick a prize once every two or so years, this is not a great incentive to acknowledge and reward longevity on an annual basis.

Review from Customer Success Dept

Not getting paid enough money

The cost of living has gone up tremendously so an increase would be good, dept bonus/perk, Christmas Bonus, or paid garage parking or perks given to help reduce the cost some.

Review from Admin Dept

Some personalities cannot be improved especially if those employees have been there as veteran or senior employees. More supportive and less strong criticisms, but not everyone needs major improvement in attitudes.

Review from Customer Success Dept

I feel that we need to hire better qualified workers, the newest incoming employees do not pick up the information, nor have the computer basics as they should. It seems as if the standard of employee has decreased.

Review from Operations Dept

Doesn't really apply. I'm on my own.

Review from Operations Dept

It can be very surprising how little other departments do not understand the overall process and can't understand what other departments do and how it effects them or how they not doing something correctly or following the established process makes problems down the line.

Review from Customer Success Dept

there is a huge divide within departments and not enough structure. People seem to be task extra work helping other departments but are not doing things properly causing more work. I think just overall team building as well

Employee compensation is the biggest issue.

Review from Operations Dept

Better pay and incentives would be amazing

Review from IT Dept

the level of understanding the new hires have is minimal, senior employees are not being promoted and people are being hired off of the street to do jobs that others can easily do, there are not enough knowledgeable employees left to train incoming employees so they are getting improper training.

Review from Operations Dept

Better structure is needed, more leadership less divide

More money, more hours. Please.

Review from Operations Dept