Ontraport Employee Reviews
Out of 280 Ontraport employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping Ontraport improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Ontraport compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 6% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Every single person on the leadership team is willing to get down into the trenches and work with any employee.
Their transparency and willingness to hear ideas from anyone in the company.
They care about the product AND the team.
Review from Engineering Dept
Open, authentic, smart, and friendly.
The focus on what's important while also realizing the employees are human beings.
Review from Marketing Dept
What does the leadership team need to get better at?
Listening to their employees. Leadership is great at being supportive when things are going well or when everyone agrees--not so much when employees are stretched thin or have valid feedback about how to improve our processes.
Review from Customer Support Dept
What is the best part about your compensation package?
Flexible PTO. So long as you don't abuse it, you can take PTO for any reason for up to 2 weeks at a time.
Flexibility to work from home
Childcare, except I don't have kids.
Review from Marketing Dept
I love the catered breakfast and lunch.
Review from Engineering Dept
Free daycare for my baby girl.
Review from Marketing Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Doesn't pay on par with other companies in the area. Most employees can't afford to live in the city in which the company is located.
Review from Engineering Dept
While I am at a 'starting level position' - I actually took a pay cut to work here, because I wanted a better environment with better benefits. The pay could be a bit more for what we do, even starting out after training, but the benefits rock and we get good meals and snacks everyday.
Review from Customer Support Dept
There is a culture of non-negotiation, and raises are very difficult for managers to get approved. Compared to other companies in similarly high cost of living areas, ONTRAPORT is about 25% under market.
Review from Operations Dept
My position is seen as a stepping stone to land a position in another department. We have the opportunity for upward mobility, but I would love to be valued and compensated fairly in my current position. While wages are "competitive" in the tech market, they're not livable or sustainable locally.
Review from Customer Support Dept
What are some of the best things about your team?
They are true 'team players' and there is no drama.
Friendly, good people, who I don't mind seeing outside of work.
Review from Engineering Dept
Everyone is so happy, engaging and helpful.
Review from Marketing Dept
We're all actually really close friends outside of the office, too. I'm literally working with my best friends
Review from Marketing Dept
Smart, funny, cool, interesting, conscious.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Ontraport yet.
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What is most positive about the culture and environment at your company?
I've never worked anywhere where my co-workers were this friendly.
We somehow get great people who seem to genuinely care about one another so it's a great feeling all around.
Employees genuinely care about one another.
Review from Engineering Dept
Most are friendly and excited to come to work.
Review from Marketing Dept
We strive to hire people we want to spend our days with -- both in and out of the office. It makes all the difference.
Review from Marketing Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Had a chance to meet entire team.
I had a chance to meet with the whole department I was interviewing with so I had a chance to see what I was getting into.
Review from Engineering Dept
The process was very straight forward and the managers very honest.
Review from Marketing Dept
They were really transparent with me throughout the whole process, and I was never in the dark. Things moved really quickly
Review from Marketing Dept
I felt happy at the office and good vibes.
Review from Operations Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Releasing a new feature with no critical or major bugs found.
Working with my team whom I consider friends.
Review from Engineering Dept
Being in a position where there is room to grow and that I'm constantly given a chance to challenge myself.
Review from Marketing Dept
It's all pretty great, but I think it's awesome that they listen to what we're most interested in learning/doing, and help craft our job/career around that.
Review from Marketing Dept
Projects and people. I also just love the pace!
Review from Operations Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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