OSF Employee Reviews
Out of 94 OSF employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping OSF improve their work culture. The Customer Support team, with 87% positive reviews, reports the best experience at OSF compared to all other departments at the company. The Operations team offered the most constructive feedback, with 33% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
trust MPs to do the right thing
Listening to the employees. Making sure departments are fully staffed. Not expecting individuals to take on multiple roles with no more pay
making final direct decisions and honestly need to follow through and participate more
Asking for mission partner opinion instead of just passing information down the line
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Changes in the benefits in the past years are terrible.
They continue to change our insurance and make it worse coverage, but more expensive.
OSF likes to pay bare minimum and my manager is always worried about the "budget."
If you have extenuating medical circumstances you will probably lose your job
Review from Operations Dept
better cheaper benefits, our insurance is expensive, as a fast growing healthcare company they should think about their employees health. let us use our sick days for actual sick days not our pto
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
To actually do their job and stop talking about each other
Review from Operations Dept
Knowing roles and staying within scope both with what they know and don't know
Review from Operations Dept
What needs to change to make the company culture better?
The company needs to focus on it's employees.
Managers. We need different management
Review from Operations Dept
What would you improve about your company's interview process?
Not have so many hoops. Why am I submitting a resume and then filling in the same info.
What's going wrong and how can it be improved?
All of leadership needs to step down.
stop making the nurses do everyone else job, let us be nurses again, remember we are running a hospital not a 5 star hotel...sometimes we have to upset the customer to get them well.
Review from Operations Dept
Wait times in the ER are too long, the work load is spread across a thin group of people. We are not paid appropriately for the level of work we do. Until that happens, turn over will be high and employees will continue to be unhappy.
Review from Customer Support Dept
Too much corporate and patient satisfaction and little consideration that each unit and mission partner are different. "Our way or the highway" attitude from upper level leadership
Review from Operations Dept