Pacsun Competitors | Comparably
Pacsun Claimed Company
Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles read more
EMPLOYEE
PARTICIPANTS
151
TOTAL
RATINGS
891
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Pacsun Competitors

Pacsun competitors include Aeropostale, Tilly's, Hot Topic, Ascena Retail Group and Boot Barn Holdings. Pacsun ranks 1st in CEO Score on Comparably vs its competitors. See below how Pacsun compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
4th
Diversity Rank
5th
Product Quality
2nd
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th

Pacsun Competitors at a Glance

Product Quality Score Comparison

Pacsun Ranks 2nd in Product Quality Score

195 Customers rate Pacsun's Product Quality Score a 3.6/5, which ranks it 2nd against its competitors, below Boot Barn Holdings.

  1. 1st
    Boot Barn Holdings
    4.3 / 5
  2. 2nd
    TIED
    Pacsun
    3.6 / 5
  3. 2nd
    TIED
    Tilly's
    3.6 / 5
  4. 4th
    Hot Topic
    3.5 / 5
  5. 5th
    Ascena Retail Group
    3.5 / 5
  6. 6th
    Aeropostale
    3.1 / 5
Product Quality Score Comparison
RankCompany Score
1Boot Barn Holdings87
2Pacsun73
2Tilly's73
4Hot Topic71
5Ascena Retail Group70
6Aeropostale62
NPS Comparison

Pacsun Ranks 4th in Net Promoter Score

249 Customers rate Pacsun's Net Promoter Score a 12, which ranks it 4th against its competitors, below Tilly's. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Pacsun to a friend?”.

  1. 1st
    Boot Barn Holdings
    25
  2. 2nd
    Hot Topic
    19
  3. 3rd
    Tilly's
    13
  4. 4th
    Pacsun
    12
  5. 5th
    Aeropostale
    -3
  6. 6th
    Ascena Retail Group
    -20
NPS Comparison
RankCompany Score
1Boot Barn Holdings25
2Hot Topic19
3Tilly's13
4Pacsun12
5Aeropostale-3
6Ascena Retail Group-20
Pricing Score Comparison

Pacsun Ranks 4th in Pricing Score

161 Customers rate Pacsun's Pricing Score a 3.2/5, which ranks it 4th against its competitors, below Tilly's.

  1. 1st
    Boot Barn Holdings
    4.3 / 5
  2. 2nd
    Hot Topic
    3.3 / 5
  3. 3rd
    Tilly's
    3.3 / 5
  4. 4th
    Pacsun
    3.2 / 5
  5. 5th
    Aeropostale
    3.1 / 5
  6. 6th
    Ascena Retail Group
    2.8 / 5
Pricing Score Comparison
RankCompany Score
1Boot Barn Holdings86
2Hot Topic66
3Tilly's66
4Pacsun65
5Aeropostale63
6Ascena Retail Group56
Customer Service Comparison

Pacsun Ranks 4th in Customer Service

142 Customers rate Pacsun's Customer Service a 3.3/5, which ranks it 4th against its competitors, below Tilly's.

  1. 1st
    Boot Barn Holdings
    4.2 / 5
  2. 2nd
    Hot Topic
    3.5 / 5
  3. 3rd
    Tilly's
    3.4 / 5
  4. 4th
    Pacsun
    3.3 / 5
  5. 5th
    Aeropostale
    2.9 / 5
  6. 6th
    Ascena Retail Group
    2.9 / 5
Customer Service Comparison
RankCompany Score
1Boot Barn Holdings84
2Hot Topic71
3Tilly's69
4Pacsun67
5Aeropostale58
6Ascena Retail Group58
Overall Culture Score Comparison

Pacsun Ranks 1st in Overall Culture Score

151 Employees rate Pacsun's Overall Culture a 67/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Pacsun
    67 / 100
  2. 2nd
    Aeropostale
    63 / 100
  3. 3rd
    Tilly's
    62 / 100
  4. 4th
    Hot Topic
    60 / 100
  5. 5th
    Ascena Retail Group
    59 / 100
  6. 6th
    Boot Barn Holdings
    53 / 100
Overall Culture Score Comparison
RankCompany Score
1Pacsun67
2Aeropostale63
3Tilly's62
4Hot Topic60
5Ascena Retail Group59
6Boot Barn Holdings53
eNPS Comparison

Pacsun Ranks 1st in Employee Net Promoter Score

106 Employees rate Pacsun's Employee Net Promoter Score a 7, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Pacsun to a friend?”.

  1. 1st
    Pacsun
    7
  2. 2nd
    Aeropostale
    -17
  3. 3rd
    Tilly's
    -24
  4. 4th
    Ascena Retail Group
    -27
  5. 5th
    Hot Topic
    -37
  6. 6th
    Boot Barn Holdings
    -48
eNPS Comparison
RankCompany eNPS
1Pacsun7
2Aeropostale-17
3Tilly's-24
4Ascena Retail Group-27
5Hot Topic-37
6Boot Barn Holdings-48
Gender Score Comparison

Pacsun Ranks 4th in Gender Score

14 Employees rate Pacsun's Gender Score a 61/100, which ranks it 4th against its competitors, below Hot Topic. The Gender Score tracks how positively women rate their experience at Pacsun.

  1. 1st
    Tilly's
    70 / 100
  2. 2nd
    Aeropostale
    67 / 100
  3. 3rd
    Hot Topic
    63 / 100
  4. 4th
    Pacsun
    61 / 100
  5. 5th
    Ascena Retail Group
    57 / 100
  6. 6th
    Boot Barn Holdings
    35 / 100
Gender Score Comparison
RankCompany Score
1Tilly's70
2Aeropostale67
3Hot Topic63
4Pacsun61
5Ascena Retail Group57
6Boot Barn Holdings35
Diversity Score Comparison

Pacsun Ranks 5th in Diversity Score

10 Employees rate Pacsun's Diversity Score a 57/100, which ranks it 5th against its competitors, below Ascena Retail Group. The Diversity Score tracks how positively diverse employees rate their experience at Pacsun.

  1. 1st
    Aeropostale
    77 / 100
  2. 2nd
    Tilly's
    70 / 100
  3. 3rd
    Hot Topic
    62 / 100
  4. 4th
    Ascena Retail Group
    62 / 100
  5. 5th
    Pacsun
    57 / 100
Diversity Score Comparison
RankCompany Score
1Aeropostale77
2Tilly's70
3Hot Topic62
4Ascena Retail Group62
5Pacsun57
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