0
NPS
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Partner Engineering and Science
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About Partner Engineering and Science's Brand
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Partner Engineering and Science NPS
Partner Engineering and Science's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Partner Engineering and Science's customers would recommend using the product based on a scale of -100 to 100.
Partner Engineering and Science Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Partner Engineering and Science NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 0 | Feb 2022 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Partner Engineering and Science Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Partner Engineering and Science users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Partner Engineering and Science Product Quality
4/5
Partner Engineering and Science has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Partner Engineering and Science's overall Product Quality score rated by its users and customers.
Partner Engineering and Science Product Information
Partner Engineering and Science’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- https://www.partneresi.com
- Company Size
- 501-1,000 Employees
Partner Engineering and Science Pricing
Partner Engineering and Science ROI & Value For Money
3.5/5
Partner Engineering and Science has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Partner Engineering and Science's overall ROI score rated by its users and customers.
Partner Engineering and Science Customer Satisfaction (CSAT)
Partner Engineering and Science Customer Satisfaction (CSAT) Score
100 / 100
Partner Engineering and Science has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Partner Engineering and Science Customer Service
3.5/5
Partner Engineering and Science has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Partner Engineering and Science's overall Customer Service score rated by its users and customers.
About Partner Engineering and Science's Customer Service
Address
Torrance, CA
Website
https://www.partneresi.com
Partner Engineering and Science as an Employer
Consumer vs. Employees
Partner Engineering and Science scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Partner Engineering and Science would recommend the brand to a friend. ENPS measures how likely Partner Engineering and Science employees would recommend working at Partner Engineering and Science to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 43% | Promoters |
|---|---|
| 14% | Passive |
| 43% | Detractors |
