Parts Town Culture | Comparably
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Parts Town Claimed Company
Parts Town is the fastest growing distributor of genuine OEM repair and maintenance equipment parts for the restaurant and foodservice. read more
EMPLOYEE
PARTICIPANTS
54
TOTAL
RATINGS
444

Parts Town Company Culture

Parts Town Culture

This score is derived from employee ratings & reviews
3.8/5
Parts Town's Overall Culture is rated B

Top Rated Culture Dimensions

Parts Town CEO

Top 20%Top 20% of Similar Size Companies on Comparably
Steve Snower Parts Town's CEO
Steve Snower
74 /100

Diversity at Parts Town

Women at Parts Town

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Women at Parts Town have rated Manager, Executive Team, and Team as the highest categories they have scored

Parts Town eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 15%Top 15% of Similar Size Companies on Comparably

Recommend to a Friend?

37

Parts Town employees are 37% more likely to recommend Parts Town as a great place to work

58%Promoters
21%Passives
21%Detractors

Working at Parts Town

Working at Parts Town is rated average by 54 employees, across various culture dimensions. Parts Town employees are most satisfied about Manager, eNPS, and CEO Rating categories, putting Parts Town’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Chicago. See below in detail how working at Parts Town was rated by employees.

Overall Company Culture at Parts Town

B

Overall Company Culture at Parts Town is rated B

Last updated 2 months ago

Top
35%

Parts Town ranks in the Top 35% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Parts Town Employee Reviews

Out of 47 Parts Town employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Parts Town improve their work culture.

76%
24%
Positive Reviews76%
Constructive Feedback24%

Positive Reviews From Parts Town Employees

  • What are some of the best things about your team?
    Collaborative and the team recognizes the gap between what leadership says about the company and the reality on the ground.
  • What are some of the best things about your team?
    We're fairly close, and we work for each other
  • What is most positive about the culture and environment at your company?
    Communication streams are pretty clear

Constructive Feedback From Parts Town Employees

  • What would you improve about your company's interview process?
    See what they are qualified for and try to put the person in a job they know.
  • What needs to change to make the company culture better?
    They need to follow the core values.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    It's not the compensation. They do not follow their own core values.

Parts Town Company Information

Parts Town Company Overview

Parts Town is the fastest growing distributor of genuine OEM repair and maintenance equipment parts for the restaurant and foodservice.

Parts Town Mission, Vision & Values

Parts Town Mission Statement

To continually change the foodservice equipment parts market by delivering an extraordinary customer experience, launching breakthrough innovations, and developing deep manufacturer partnerships. To deliver on ambitious goals through a culture of team members deeply focused on our core values.

Parts Town Values

  • Integrity
  • Passion
  • Courage
  • Innovation
Headquarter1200 Greenbriar Drive
Addison, IL 60101
United States of America
Websitewww.partstown.com
Founding Date1987
Tel8004388898
Company StatusPrivate

Parts Town Employees

54 employees at Parts Town have reviewed Parts Town across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 54 Parts Town employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Parts Town are not very pleased with their total compensation at Parts Town, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Parts Town are pleased with their team. 54 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Parts Town are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Parts Town believe the environment at Parts Town is positive. Most Participants believe the pace of work at Parts Town is extremely fast. About 56% of the employees at Parts Town work 8 hours or less.

Overall, the employees at Parts Town are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Parts Town - Employee Onboarding

The prevailing opinion from employees about joining Parts Town is that the company was prepared on their first day. Parts Town employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Parts Town KPIs and OKRs

At Parts Town 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Parts Town's KPIs and OKRs is essential for its success. Out of 1 Parts Town employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Parts Town CEO & Leadership

Parts Town CEO - Steve Snower

Steve Snower Parts Town's CEO
74 /100

Steve’s approval rate is in the Top 20% of all CEOs of similar-sized companies on Comparably, and in the Top 25% compared to the CEOs of all other companies in Chicago. Parts Town’s CEO is highly regarded especially by Male employees, Female employees, and Caucasian employees. However, employees with Over 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Under Snower’s leadership, Parts Town employee respondents are most happy about their Manager and the company’s Leadership. Compensation and Gender are two areas, according to respondents, where Parts Town could stand to see real improvement.

Parts Town Leadership

The Parts Town Executive Team is rated a “B” and led by CEO Steve Snower, SVP Marketing Linda Ramsey, and VP International Business Development Piercarlo Ricossa

  • Steve Snower  CEO / President

    Steve Snower CEO / President

    Steve Snower serves as the CEO / President of Parts Town.

  • Linda Ramsey SVP Marketing

    Linda Ramsey serves as the SVP Marketing of Parts Town. Linda started at Parts Town in May of 2017. Linda currently... read more

  • Piercarlo Ricossa VP International Business Development

    Piercarlo Ricossa serves as the VP International Business Development of Parts Town. Piercarlo started at Parts Town in... read more

  • Alberto Valedon Vice President

    Alberto Valedon serves as the Vice President of Parts Town. Alberto started at Parts Town in Jan of 2017. Alberto... read more

  • Michael OShea SVP Ecommerce & IT

    Michael OShea serves as the SVP Ecommerce & IT of Parts Town. Michael currently resides in the Greater Chicago Area.

  • Clint Holder VIce President Manufacturer Partnerships

    Clint Holder serves as the VIce President Manufacturer Partnerships of Parts Town. Clint currently resides in the... read more

  • Jeff Musur Vice President of Operations and Shared Services

    Jeff Musur serves as the Vice President of Operations and Shared Services of Parts Town. Jeff currently resides in the... read more

  • Troy Appel VP of Operations and Logistics

    Troy Appel serves as the VP of Operations and Logistics of Parts Town. Troy currently resides in the Greater Chicago... read more

  • Chuck Combs VP of Sales, Service & Distribution Partnerships

    Chuck Combs serves as the VP of Sales, Service & Distribution Partnerships of Parts Town. Chuck currently resides in the... read more

Parts Town Salaries

How much does Parts Town pay?

How much do people at Parts Town get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Parts Town is $84,482, or $40 per hour, while the estimated median salary is $80,399, or $38 per hour.

At Parts Town, the highest paid job is a Director of Sales at $224,164 annually and the lowest is a CS Rep at $42,745 annually. Average Parts Town salaries by department include: Product at $167,844, Business Development at $88,406, Legal at $222,751, and Operations at $77,034. Half of Parts Town salaries are above $80,399.

21 employees at Parts Town rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 63 ratings) while 20 employees at Parts Town rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 21 ratings).

Last updated months ago.

1st Percentile
$55k
$55k1st Percentile
17th Percentile
$67k
$67k17th Percentile
33rd Percentile
$80k
$80k33rd Percentile
50th Percentile
$140k
$140k50th Percentile
67th Percentile
$202k
$202k67th Percentile
83rd Percentile
$243k
$243k83rd Percentile
100th Percentile
$266k
$266k100th Percentile
$84,482*
Average Compensation
$80,399*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Parts Town Salaries by Department

Explore Parts Town Salaries

Diversity & Inclusion at Parts Town

The Diversity score provides insights into how diverse employees feel and rate their work experience at Parts Town across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Parts Town Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

Parts Town PTO

Parts Town's PTO and Vacation policy typically gives 0-10 days off a year. Parts Town's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Parts Town Careers

Parts Town Jobs

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Let Parts Town Know You Want To Work There

Overview of Candidates Interested in Parts Town on Comparably

Candidates By Department

Finance
50%
Marketing
50%

Candidates By Location

Chicago
50%
Los Angeles
50%

Frequently Asked Questions regarding Parts Town

What is Parts Town address?

Parts Town location is at 1200 Greenbriar Drive

Who is the CEO of Parts Town?

Parts Town CEO is Steve Snower, their score by employees is 74

What is Parts Town eNPS?

The eNPS for Parts Town is 37

What is the salary for Senior Product Manager in Parts Town?

Senior Product Manager average salary in the US is 127k

What are the salaries in the Product in Parts Town?

The average salaries for Product in Parts Town is 168k

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