


Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Parts Town have rated Manager, Executive Team, and Team as the highest categories they have scored
Parts Town employees are 37% more likely to recommend Parts Town as a great place to work
| 58% | Promoters |
|---|---|
| 21% | Passives |
| 21% | Detractors |
Working at Parts Town is rated average by 54 employees, across various culture dimensions. Parts Town employees are most satisfied about Manager, eNPS, and CEO Rating categories, putting Parts Town’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Chicago. See below in detail how working at Parts Town was rated by employees.
Overall Company Culture at Parts Town is rated B
Last updated 2 months ago
Parts Town ranks in the Top 35% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 47 Parts Town employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Parts Town improve their work culture.
| Positive Reviews | 76% |
|---|---|
| Constructive Feedback | 24% |
What are some of the best things about your team?Collaborative and the team recognizes the gap between what leadership says about the company and the reality on the ground.
What are some of the best things about your team?We're fairly close, and we work for each other
What is most positive about the culture and environment at your company?Communication streams are pretty clear
What would you improve about your company's interview process?See what they are qualified for and try to put the person in a job they know.
What needs to change to make the company culture better?They need to follow the core values.
Why do you feel undervalued and what would make you feel better about your compensation?It's not the compensation. They do not follow their own core values.
Parts Town is the fastest growing distributor of genuine OEM repair and maintenance equipment parts for the restaurant and foodservice.
To continually change the foodservice equipment parts market by delivering an extraordinary customer experience, launching breakthrough innovations, and developing deep manufacturer partnerships. To deliver on ambitious goals through a culture of team members deeply focused on our core values.
| Headquarter | 1200 Greenbriar Drive Addison, IL 60101 United States of America |
|---|---|
| Website | www.partstown.com |
| Founding Date | 1987 |
| Tel | 8004388898 |
| Company Status | Private |
54 employees at Parts Town have reviewed Parts Town across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 54 Parts Town employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Parts Town are not very pleased with their total compensation at Parts Town, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Parts Town are pleased with their team. 54 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Parts Town are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Parts Town believe the environment at Parts Town is positive. Most Participants believe the pace of work at Parts Town is extremely fast. About 56% of the employees at Parts Town work 8 hours or less.
Overall, the employees at Parts Town are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Parts Town is that the company was prepared on their first day. Parts Town employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Parts Town 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Parts Town's KPIs and OKRs is essential for its success. Out of 1 Parts Town employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Steve’s approval rate is in the Top 20% of all CEOs of similar-sized companies on Comparably, and in the Top 25% compared to the CEOs of all other companies in Chicago. Parts Town’s CEO is highly regarded especially by Male employees, Female employees, and Caucasian employees. However, employees with Over 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Under Snower’s leadership, Parts Town employee respondents are most happy about their Manager and the company’s Leadership. Compensation and Gender are two areas, according to respondents, where Parts Town could stand to see real improvement.
The Parts Town Executive Team is rated a “B” and led by CEO Steve Snower, SVP Marketing Linda Ramsey, and VP International Business Development Piercarlo Ricossa
Steve Snower CEO / President
Steve Snower serves as the CEO / President of Parts Town.
Linda Ramsey SVP Marketing
Linda Ramsey serves as the SVP Marketing of Parts Town. Linda started at Parts Town in May of 2017. Linda currently... read more
Piercarlo Ricossa VP International Business Development
Piercarlo Ricossa serves as the VP International Business Development of Parts Town. Piercarlo started at Parts Town in... read more
Alberto Valedon Vice President
Alberto Valedon serves as the Vice President of Parts Town. Alberto started at Parts Town in Jan of 2017. Alberto... read more
Michael OShea SVP Ecommerce & IT
Michael OShea serves as the SVP Ecommerce & IT of Parts Town. Michael currently resides in the Greater Chicago Area.
Clint Holder VIce President Manufacturer Partnerships
Clint Holder serves as the VIce President Manufacturer Partnerships of Parts Town. Clint currently resides in the... read more
Jeff Musur Vice President of Operations and Shared Services
Jeff Musur serves as the Vice President of Operations and Shared Services of Parts Town. Jeff currently resides in the... read more
Troy Appel VP of Operations and Logistics
Troy Appel serves as the VP of Operations and Logistics of Parts Town. Troy currently resides in the Greater Chicago... read more
Chuck Combs VP of Sales, Service & Distribution Partnerships
Chuck Combs serves as the VP of Sales, Service & Distribution Partnerships of Parts Town. Chuck currently resides in the... read more
How much do people at Parts Town get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Parts Town is $84,482, or $40 per hour, while the estimated median salary is $80,399, or $38 per hour.
At Parts Town, the highest paid job is a Director of Sales at $224,164 annually and the lowest is a CS Rep at $42,745 annually. Average Parts Town salaries by department include: Business Development at $88,406, Operations at $77,034, HR at $109,807, and Finance at $77,267. Half of Parts Town salaries are above $80,399.
21 employees at Parts Town rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 63 ratings) while 20 employees at Parts Town rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 21 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $55k | $55k | 1st Percentile |
17th Percentile $67k | $67k | 17th Percentile |
33rd Percentile $80k | $80k | 33rd Percentile |
50th Percentile $140k | $140k | 50th Percentile |
67th Percentile $202k | $202k | 67th Percentile |
83rd Percentile $243k | $243k | 83rd Percentile |
100th Percentile $266k | $266k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Parts Town across various culture dimensions.
Parts Town's PTO and Vacation policy typically gives 0-10 days off a year. Parts Town's benefits and PTO Package averages to represent a less than $500 cash value per month.

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Finance | 50% | |
|---|---|---|
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What is Parts Town address?
Parts Town location is at 1200 Greenbriar Drive
Who is the CEO of Parts Town?
Parts Town CEO is Steve Snower, their score by employees is 74
What is Parts Town eNPS?
The eNPS for Parts Town is 37
What is the salary for Principal Engineer in Parts Town?
Principal Engineer average salary in the US is 145k
What are the salaries in the Design in Parts Town?
The average salaries for Design in Parts Town is 96k