Comparably Awards

PayPal Claimed Company

PayPal is an online payments system to send or receive money or to set up a merchant account. read more

EMPLOYEE PARTICIPANTS: 973

TOTAL RATINGS: 9443

CEO: Daniel Schulman

HR or Marketing? Claim Your Free Employer Account

PayPal Retention Score

PayPal is in the Top 40% of similar sized companies in its ability to retain quality employees. 46% of employees would not leave PayPal if they were offered a job for more money while 69% are excited to go to work each day. Overall, 53% of PayPal's employees feel the company is doing what it should to retain them while 47% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated 16 days ago.

Where This Score Ranks PayPal's Retention

TOP
40%
In the Top 40% of 1341 Similar Sized Companies on Comparably
BOTTOM
45%
In the Bottom 45% of 944 Nearby Companies in San Francisco
6th
6th place versus 5 competitors rated on Comparably

Aug

Sep

Oct

Nov

Dec

B-71 / 100

Jan

Who Ranks PayPal's Retention the Highest?

Ethnicity - Native American 96/100

Department - IT 86/100

Department - Customer Success 83/100

Who Ranks PayPal's Retention the Lowest?

Ethnicity - Hispanic or Latino 55/100

Tenure - 2 to 5 Years 58/100

Experience - Entry Level 60/100

PayPal Retention At a Glance

PayPal's Retention score is rated a "B-" by 965 employees. The category helps understand PayPal's focus and commitment to retaining employees in their organization.

Over the past three months, PayPal's Retention score has remained steady at 71/100. PayPal ranks in 6th place versus 5 competitors which include Fiserv, Mastercard, Stripe, Block, and Apple. The IT and Customer Success departments are likely to stay at the company the longest, while the Product and Engineering departments are likely to have the highest turnaround.

PayPal's Retention score is in the Top 40% of 1341 similar sized companies (10,000+ Employees) on Comparably. The Company ranks in the Bottom 45% compared to 944 nearby companies in San Francisco.

PayPal's Retention Trendline

PayPal71
Other Companies in San Francisco
Similar Size on Comparably

How PayPal's Retention Score is Calculated

Answer	Percent
Yes	64%
No	36%

Do you believe you're paid fairly?

Answer	Percent
Yes	79%
No	21%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	69%
No	31%

Are you typically excited about going to work each day?

Answer	Percent
Every week	20%
Once a month	21%
Once a quarter	25%
Once a year	16%
Never	18%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	60%
No	40%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	53%
No	47%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	31%
Secure Enough	33%
Neutral	10%
Insecure	12%
Very Insecure	14%

How secure do you feel your job is at your company?

Answer	Percent
Yes	59%
No	41%

Do you have a close friend at work?

Answer	Percent
Yes	73%
No	27%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	17%
Once a week	17%
Once a month	16%
Once a quarter	19%
Never	31%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	47%
No	53%

Do you feel burnt out at work?

Answer	Percent
Yes	63%
No	37%

Are you challenged at work?

Answer	Percent
Yes	46%
No	54%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	63%
No	37%

Are you proud to be a part of your company?

PayPal's Retention Rank Against Similar Sized Companies on Comparably

TOP

40%

PayPal ranks in the Top 40% of other companies on Comparably with 10,000+ Employees for Retention Score.

PayPal's Retention Rank Against Other Companies Nearby

BOTTOM

45%

PayPal ranks in the Bottom 45% of other companies in San Francisco for Retention Score.

Anonymously Ask PayPal Any Question

Questions Recently Asked asked PayPal

Are You an Employee at PayPal?

Anonymously Rate Your Experience & Make Work Better

See other culture dimensions at PayPal

Rate your company