PayPal Environment Employee Reviews | Comparably
PayPal Claimed Company
PayPal is an online payments system to send or receive money or to set up a merchant account. read more
EMPLOYEE
PARTICIPANTS
973
TOTAL
RATINGS
9443
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PayPal Environment Employee Reviews

What is most positive about the culture and environment at your company?

Respectful and kind - empathetic and friendly

They have this safe space/person where you can open up your concerns.

Working remotely from my home

Virtual flex work mode is so positive to work

Review from HR Dept

the ambiance in the office

The work life balance is great

Review from IT Dept

The top-down concern with work life balance

A very trustworth and respectful wnvironment

Getting the proper support at right time to make the release on time

work together and always on time

Review from Sales Dept

Inclusive, but some groups tend to hire and promote only people in their same culture.

We can work from home, i like the people, the office and the enfironment is good.

very friendly people and Management

Review from HR Dept

Everyone works together and there are no politics on the team, great transparency

Diversity food sabbatical, free soda

There are people who used to work for a startup company that was recently acquired, and so haven't become vegetative yet.

Purpose driven with focus on our customers

the people and the way they work with and care for each other

competence of engineers and product

Well thought diversity-inclusion programs and good work life balance

What needs to change to make the company culture better?

More inclusion for remote employees, better pay, less middle management to speed up decision making.

Practice what you preach, be open, honest and direct

Transparency, communication. Remove the many tiers of bureaucracy and middle managers so people can actually get work done. Maybe then the CEO can start to justify his bonus

CEO change, stop with useless investment in honey, super app and zettle not panning out. Now crypto is the way to go? CEO needs to have clear cut vision not just go for latest trend.

Decrease bureaucracy and increase adventurism

Fix from top to bottom

Help employees do their job

To give value to good employees.

Review from Customer Support Dept

There are too many politics, especially at the leadership level. Employees have become a number, not a human. Everyone is disposable.

Review from Executive Dept

Culture is a dictatorship & employee voice not valued

Review from Customer Support Dept

Negative cause tge company never fought for the agents on the phone always gave promise, but always broke them never obce did anything come out to benefit employees all the did is make it easier for supervisors.

Review from Customer Support Dept

This is a political arena not a development center

Review from Engineering Dept

Caring a bit more about people with clearer and logical work and feedback processes. Otherwise we churn under tight timelines and pressure

It's too political and unable to be heard unless you have a title.

Review from Design Dept

Our culture focuses predominantly on speed and efficiency rather than quality and accuracy. Priorities are extremely unbalanced.

Review from Customer Support Dept

At first it was positive but after being in the department it is more negative, due to issues that's managers did not know how to fix

Review from Operations Dept

Review Sentiment at PayPal

76
76%
24
24%

About PayPal's Environment

C+
68/100

Where This Score Ranks PayPal's Environment

TOP
50%

In the Top 50% of 1188 similar size companies on Comparably

BOTTOM
35%

In the Bottom 35% of 738 companies in San Francisco

6th

6th place versus 5 competitors rated on Comparably

The environment at PayPal is considered positive by 74% of employees and regarded as having a “comfortably fast” work pace by 126 employees. Relative to its competitors, Fiserv, Block, Apple, Mastercard, and Stripe, PayPal's environment score ranks in 6th place. This also puts them in the Top 50% of 1188 similar sized companies (10,000+ Employees) on Comparably and Bottom 35% of 738 companies in San Francisco.

Rate Environment the Highest

  • Department - Legal
    +15%
  • Department - Customer Success
    +13%
  • Department - IT
    +11%

Rate Environment the Lowest

  • Tenure - 2 to 5 Years
    -9%
  • Tenure - Over 10 Years
    -9%
  • Department - Product
    -8%

How PayPal's Environment Score is Calculated

FILTER RATINGS BY

Results from 377 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less12%
844%
1030%
123%
More than 1211%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast22%
Comfortably fast34%
Moderate25%
A bit slow9%
Bureaucratic10%
What's the work pace at your company?
AnswerPercent
Positive74%
Negative26%
Is your work environment positive or negative?
AnswerPercent
Yes52%
No48%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes59%
No41%
Do you have a close friend at work?
AnswerPercent
5% or Less36%
5-10%23%
10-25%23%
25-50%5%
50%+13%
What % of the time are you bored at work?
×
Rate your company