PayPal Leadership Employee Reviews | Comparably
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PayPal is an online payments system to send or receive money or to set up a merchant account. read more
EMPLOYEE
PARTICIPANTS
973
TOTAL
RATINGS
9443
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PayPal Leadership Employee Reviews

What do you like best about the leadership team?

I don't have anything positive to say about the current leadership team

They are inspiring and supportive

Figuring out how to plan things

Loves people whom they work with in the company

having good visibility with high acceptance quality

Fair to fine, I guess

Being in a group that can help you enhance your ability and be able to give your best performance.

Communication understing constructive criticism listen

Helpful, understanding, friendly, supportive, relaxed

Manager knows our codebase well and is not micromanaging. Team has really decent people, no politics wharsoever

I'll pass on this one, not good

Reachable ,Transparent, Proactive and Adaptive

Great leadership team, does what's best for the company.

Helpful and responsive Team work

They're trying their hardest, it's obvious. But PayPal is a monolith of unknowable people who don't communicate

they are concise and listening.

Leadership are not tranaparent with staff

Honest and transparent leadership team

Collaboration and focused on execution

They try to lead, often fail though

What does the leadership team need to get better at?

More delivery on plans made

Be transparent, truly walk your talk when it comes to commitment to DEI and stop rewarding corrupt behavior!

Communication, coaching, internal navigation, and advocacy

Review from Sales Dept

The communication is abysmal, they don't inform you about anything.

The leadership team are liars.

Stop listening to consultants with no real life experience.

Understanding technology and regulatory environment.

Actually managing projects, instead of letting them run themselves.

Transparency and ensuring good work life balance

Be ethical and don't put lipstick on a pig

Receiving and addressing feedback from their employees.

Organizational skills and comprehension would be a great start.

Get out of the way!

Too much politics in the Senior Leadership team. Cherry picking for promotions specially when they come from aquired companies.

Review from Sales Dept

They need to stop discriminating people and stop covering the lazy employees.

Review from Customer Support Dept

communication, consistency, and people skills

Review from Customer Support Dept

The hiring and targets. The pay is dreadful.

Review from Customer Support Dept

Honesty and commitment to the team/company values. They talk the talk, but they don't walk the walk - bad news rolls downhill fast.

Review from Engineering Dept

Listen to the agents who are actually taking calls

Review from Customer Support Dept

Leadership is biased to those they hired & issues escalated to executives are brushed under the rug

Review from Customer Support Dept
TOP
40%

Leadership Scores are rated in the Top 40% of similar size companies on Comparably

Rated PayPal Leadership the Highest

  • Ethnicity - Native American
    +18%
  • Department - IT
    +13%
  • Department - Customer Success
    +10%

Rated PayPal Leadership the Lowest

  • Experience - Entry Level
    -18%
  • Tenure - Over 10 Years
    -16%
  • Ethnicity - Hispanic or Latino
    -15%
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