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PayPal Company Culture
PayPal Culture
This score is derived from employee ratings & reviews3.8/5
PayPal's Overall Culture is rated B
Top Rated Culture Dimensions
Perks & Benefits
ACompensation
A-Happiness
B+CEO Rating
BGender
BPayPal CEO
Top 25%Top 25% of Similar Size Companies on Comparably
Daniel Schulman
73 /100
See More
Diversity at PayPal
Top 35%Top 35% of Similar Size Companies on Comparably
B
Diverse employees at PayPal have rated CEO Rating, Perks And Benefits, and Compensation as the highest categories they have scored
Women at PayPal
Top 30%Top 30% of Similar Size Companies on Comparably
B
Women at PayPal have rated Perks And Benefits, Compensation, and CEO Rating as the highest categories they have scored
PayPal eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
4
PayPal employees are 4% more likely to recommend PayPal as a great place to work
| 40% | Promoters |
|---|---|
| 24% | Passives |
| 36% | Detractors |
Working at PayPal
Working at PayPal is rated average by 973 employees, across various culture dimensions. PayPal employees are most satisfied about Perks And Benefits, Compensation, and Happiness categories, putting PayPal’s culture in the Top 35% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in San Francisco. See below in detail how working at PayPal was rated by employees.
Overall Company Culture at PayPal
B
Overall Company Culture at PayPal is rated B
Last updated 16 days ago
Top
35%
PayPal ranks in the Top 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
PayPal Employee Reviews
Out of 628 PayPal employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping PayPal improve their work culture.
| Positive Reviews | 76% |
|---|---|
| Constructive Feedback | 24% |
Positive Reviews From PayPal Employees
- What did you like most about the interview process?My interview was over 13 years ago, but the people I interviewed with were knowledgeable in the area
- What makes you most happy at work?I like working on things that's add value and are challenging. That kind of work isn't constant though. It comes in waves.
- What are some of the best things about your team?My direct teammates are intelligent and hard working
Constructive Feedback From PayPal Employees
- What needs to change to make the company culture better?More inclusion for remote employees, better pay, less middle management to speed up decision making.
- Why do you feel undervalued and what would make you feel better about your compensation?Pay to market standards, career growth
- What do your coworkers need to improve and how could you work together better?Need to co-operate and co-ordinate with team members
PayPal Company Information
PayPal Company Overview
PayPal is an online payments system to send or receive money or to set up a merchant account.
PayPal was founded in 1998 and its current CEO is Daniel Schulman. Since its inception 28 years ago, PayPal has grown to 15800 employees.
PayPal Mission, Vision & Values
PayPal Mission & Values
"At PayPal (Nasdaq: PYPL), we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. It is our duty and privilege to be customer champions and put those we serve at the center of everything we do. We are one team that respects and values diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us. If you’re ready to shape the future of money, join the team at PayPal. We're proud to work here. You will be too. "
PayPal Vision Statement
PayPal s vision statement is we believe every person has the right to participate fully in the global economy. We have an obligation to empower people to exercise this right and improve financial health.
Sustainability and Corporate Social Responsibility at PayPal
We are committed to the responsible stewardship of our local and global environment. Based on the priorities identified in our 2017 environmental materiality assessment, our environmental sustainability program focuses on reducing greenhouse gas emissions and energy use, improving water management, and implementing better waste management. In 2018, we published our Environmental Policy to provide additional transparency on our commitment. Our 2018 Global Impact Report includes information on our environmental footprint as well as important developments in our strategy to mitigate our climate impact.
| Headquarter | 2211 N. First Street San Jose, CA 95131 United States of America |
|---|---|
| Website | www.paypal.com |
| Founding Date | 1998 |
| Company Status | Public |
| Stock | PYPL |
| Jobs | www.paypal.com/us/webapps/mpp/jobs |
| Social Sites |
PayPal Competitors
PayPal competitors include Fiserv, Block, Mastercard, and Stripe. PayPal ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how PayPal compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
PayPal Employees
PayPal has 15800 employees. 973 employees at PayPal have reviewed PayPal across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 16 days ago.
Overall, the 973 PayPal employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at PayPal are pleased with their total compensation at PayPal, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at PayPal are generally satisfied with their team. 973 Participants grade the quality of their coworkers a B. The majority believe the meetings at PayPal are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at PayPal believe the environment at PayPal is positive. Most Participants believe the pace of work at PayPal is comfortably fast. About 55% of the employees at PayPal work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at PayPal are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
PayPal employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at PayPal report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at PayPal have 1 meeting
Meetings
A Day in the Life
79% of PayPal employees look forward to interacting with their team every day
Coworkers
A Day in the Life
PayPal employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of PayPal employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
PayPal employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
74% of PayPal employees call their work environment positive
Environment
Joining PayPal - Employee Onboarding
The prevailing opinion from employees about joining PayPal is that the company was very prepared on their first day. PayPal employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
PayPal KPIs and OKRs
At PayPal 86% of employees think their department KPIs and OKRs are clear. Employees’ understanding of PayPal's KPIs and OKRs is essential for its success. Out of 56 PayPal employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 30 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Press for PayPal
PayPal CEO & Leadership
73 /100
PayPal CEO Awards and Recognitions
Daniel’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to the CEOs of all other companies in San Francisco. With a high CEO score, Daniel Schulman has won the Best CEOs in 2018 along with Microsoft CEO Satya Nadella and Google CEO Sundar Pichai. PayPal’s CEO is highly regarded especially by employees in the Marketing department, employees in the Finance department, and employees in the HR department. However, employees with the company for Over 10 Years, employees in the Operations department, and Hispanic or Latino employees have a less favorable view of the CEO and believe there is room for improvement. Under Schulman’s leadership, PayPal employee respondents are most happy about their Perks And Benefits and the company’s Compensation. Professional Development and Office Culture are two areas, according to respondents, where PayPal could stand to see real improvement.
PayPal Leadership
The PayPal Executive Team is rated a “B-” and led by CEO Daniel Schulman, Chief Enterprise Services Officer and Executive Vice President Tomer Barel, and Senior Vice President of EMEA Rupert Keeley
Daniel Schulman CEO / President
Daniel Schulman serves as the CEO / President of PayPal.
Tomer Barel Chief Enterprise Services Officer and Executive Vice President
Tomer Barel is Executive Vice President and Chief Enterprise Services Officer of PayPal Holdings, Inc. (???PayPal???).... read more
Rupert Keeley Senior Vice President of EMEA
Mr. Rupert Keeley serves as Senior Vice President of EMEA of PayPal, Inc. and PayPal Holdings, Inc. Mr. Keeley serves as... read more
Anupam Pahuja Managing Director for India and Country Manager for India
Mr. Anupam Pahuja, also known as Anu, has been Managing Director and Country Manager for India at PayPal Holdings, Inc.... read more
Jonathan Auerbach Chief Strategy & Growth Officer and Executive Vice President
Mr. Jonathan Auerbach has been the Chief Strategy & Growth Officer at PayPal, Inc. and PayPal Holdings, Inc. since July... read more
Aaron Karczmer Chief Risk & Compliance Officer and Senior Vice President
Mr. Aaron Karczmer has been Chief Risk & Compliance Officer and Senior Vice President of PayPal Holdings, Inc. since... read more
Gary J. Marino Chief Commercial Officer and Executive Vice President
Mr. Gary J. Marino has been Chief Commercial Officer and Executive Vice President at PayPal Holdings, Inc. and PayPal,... read more
Rohan Mahadevan Senior Vice President of APAC
Mr. Rohan Mahadevan serves as Chief Executive Officer at PayPal Pte. Ltd. Mr. Mahadevan also serves as Senior Vice... read more
PayPal Salaries
How much does PayPal pay?
How much do people at PayPal get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at PayPal is $133,706, or $64 per hour, while the estimated median salary is $129,539, or $62 per hour.
At PayPal, the highest paid job is a Director of Engineering at $260,000 annually and the lowest is a CS Rep at $47,500 annually. Average PayPal salaries by department include: Legal at $146,964, Finance at $114,078, Sales at $161,321, and Communications at $233,244. Half of PayPal salaries are above $129,539.
471 employees at PayPal rank their Compensation in the Top 15% of similar sized companies in the US (based on 1491 ratings) while 460 employees at PayPal rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 505 ratings).
Salaries contributed from PayPal employees include job titles like Director of Engineering, Data Scientist, Senior Developer, and Developer. Comparably data has a total of 69 salary records from PayPal employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $74k | $74k | 1st Percentile |
17th Percentile $99k | $99k | 17th Percentile |
33rd Percentile $130k | $130k | 33rd Percentile |
50th Percentile $189k | $189k | 50th Percentile |
67th Percentile $247k | $247k | 67th Percentile |
83rd Percentile $292k | $292k | 83rd Percentile |
100th Percentile $309k | $309k | 100th Percentile |
$133,706*
Average Compensation
$129,539*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
PayPal Salaries by City
- San Francisco
- Boston
- Phoenix
- Lincoln, NE
- New York
- Atlanta
- Chicago
- Austin
- Salt Lake City
- Provo, UT
- Washington, DC
- Baltimore, MD
PayPal Salaries by Department
Diversity & Inclusion at PayPal
Diverse employees at PayPal score the company 69/100 across various culture categories, placing PayPal in the Top 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at PayPal across various culture dimensions.
We want the PayPal brand to stand for inclusion, innovation, collaboration, courage, and positive change. We want our products, our processes, and our people to reflect our culture and our values.
Ranked Culture the Highest
Ranked Culture the Lowest
PayPal Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
PayPal PTO
PayPal's PTO and Vacation policy typically gives unlimited days off a year with 88% of employees expected to be work free while out of office. Paid Time Off is PayPal's most important benefit besides Healthcare when ranked by employees, with 38% of employees saying it is the most important benefit. PayPal's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
PayPal Careers
PayPal Jobs
No Recent Jobs found for PayPal on Comparably
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H1B Visa
In 2019, PayPal applied for 1072 H1B visas. Of the work permits applied for, 97% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at PayPal unveil that 13 approved work permit applications were withdrawn before the employee’s start date, and 7 were withdrawn by PayPal after the employee’s start date.
Work Permit Application Outcome
PayPal has a total of 15800 employees
1072
Total Applied
H1B Applications Outcome
- 97% Granted (1037 out of 1072)
- 1% Denied (15 out of 1072)
- 1% Withdrawn Application was withdrawn by the employer before approval/rejection (13 out of 1072)
- <1% Certified-Withdrawn Application was approved but later withdrawn by employer (7 out of 1072)
This data was calculated using publicly sourced data from OFLC Performance Data
Let PayPal Know You Want To Work There
Overview of Candidates Interested in PayPal on Comparably
Candidates By Department
All Industries | 28% | |
|---|---|---|
Engineering | 15% | |
Sales | 8% | |
IT | 8% | |
Marketing | 7% | |
Other | 35% |
Candidates By Location
San Francisco | 15% | |
|---|---|---|
New York City | 5% | |
Los Angeles | 5% | |
San Jose | 2% | |
Seattle | 2% | |
Other | 70% |
PayPal Internship Program
The 12-week PayPal Internship Experience provides opportunities for undergraduate and graduate students to work on real, meaningful projects that directly support PayPal’s business and customers. Interns are empowered to be champions of PayPal’s customers and culture, and the work that you do will support the company’s strategic priorities. Interns are also afforded opportunities for personal and professional development through a robust learning and development program and networking events with peers and leaders. Our internship experience is designed to help you develop, build community, and have fun.
How difficult is it to get an internship at PayPal?
Product
Very Difficult0%
Somewhat Difficult25%
Not Difficult75%
Difficult0%
Does Not Offer Internships0%
Answered by 4 Product Interns
Frequently Asked Questions regarding PayPal
What is PayPal address?
PayPal location is at 2211 N. First Street
Who is the CEO of PayPal?
PayPal CEO is Daniel Schulman, their score by employees is 73
What is PayPal eNPS?
The eNPS for PayPal is 4
What is PayPal revenue?
PayPal revenue is $13B
What is the salary for Business Development Manager in PayPal?
Business Development Manager average salary in the US is 168k
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